Customer Service Care

Location:

Liberty Hill, TX

Salary:

Open

Posted:

July 21, 2025

Contact this candidate

Resume:

J U L I E K A Y P E R R Y

* * * * * Y S T ONE T R L • L I B E R T Y H I L L, T X 7 8642

P H ONE: 5 1 2 6 3 0 - 6791

J U L I E . P E R R Y 6 8 @Y A H OO.C OM

Summary of Qualifications

• Motivated Customer Care & sales representative with emphasis on customer service

• Responsible people manager focused on career growth

• Effective communicator and motivator

• Organized and decisive with a commitment to exceed expectations and developing customer relations

• Professional customer and client service skills utilized to ensure satisfaction and increase productivity Education

Austin Community College- General Studies

Southwest Texas State University – Accounting / Business Administration Related Work Experience

Austin Radiological

November 2020-January 2023

Receptionist/Greeter

• Greeted patients & guests. Assisted in helping them get their questions answered.

• Answered multi-line phones & direct to the correct department

• Fold HIICFAs & mail

• Keep track of visitors

Evins Personnel July 2019-2020

Temp for GT Distributors Customer Service

• Place orders for incoming callers placing orders for primarily law enforcement weapons and tactical gear

Toyota of Cedar Park August 2018 – July 2019

BDC Coordinator

• Schedule service appointments

• Make outgoing reminder calls

• Take incoming calls and direct

them accordingly

• Fill in as sales operator when

needed

Austin Radiological

September 2010 – August 2018

Greeter/Receptionist

• Answer incoming calls and direct them to the correct person or department

• Listen, document and forward voicemails to proper person or department

• Skip trace to find updated information on patients

• Keep track of visitors

• Post balances to JK Report

• Set up payment plans

M&K Recovery September 2006 – August

2009

Warehouse Manager

• Maintain and develop relationships with current and prospective customers

• Assist customers in making decision on recycling needs

• Update online tool for frictionless customer billing

• Explain complex state contract guidelines to customers regarding recycling programs

• Work with customers on both client and enterprise solutions

• Develop relationships with third-party recycling partners

• Provide daily performance metrics for home office team Home Depot March 2006 – September 2006

Head Cashier

• Supervise 15-20 cashiers to ensure profitable performance

• Audit transactions to ensure legal and audit compliance

• Hire and staff according to needs of the business

• Analyze daily, weekly and monthly performance metrics

• Audit and supervise all incoming and outgoing Vault transactions

• Conduct trainings as dictated by the business

• Frontline compensation analyst

• Interface with customers to ensure customer satisfaction

• Create exciting and fun atmosphere conducive to selling Henna Chevrolet

July 1991 – March 2006

Assistant Office Manager / Dispatcher

• Take inbound service calls

• Assist customers through the servicing process

• Create billing documents for customers

• Close service tickets accordingly once complete

• Developed servicing training aids based upon customers needs

• Mentor new hires through training

• Mentor peers

• Analyze weekly promotions and develop selling strategies based upon promotions

• Assist management team in day to day operations and reporting

• Perform daily deposits for both Service Department & Body Shop Sears

September 1987 – July

1991

Customer Service Rep