Manual Tester Qa Analyst

Ami Patel

Dublin, CA *****

408-***-****

********@*****.***

Business / PM / QA Analyst

Summary:

• 4+ years of experience working in financial/accounting companies

• 3+ years of hands-on experience as QA/BA doing manual / automated testing

• Develop solid documentation based on Business Requirements and Technical Specifications

• Knowledge of SDLC, Agile, QA Methodology, Lifecycle, and QA tools

• Experience working with various Finance related tools

• Perform various types of QA Testing (functional, UI, usability, integration, regression, security, smoke)

• Write defects/bug reports in a clear and concise manner

• Participated in various QA activities (Defect Triage/ Resolution/Summary, QA Exit)

• Proven great adaptation, team-work, and multi-tasking skills in my previous jobs

• Fast learner of new and complex technologies

• Detail oriented, reliable, "can-do" attitude, and sense of individual accountability

• US Citizen

• BS in Business Administration (Rosemont, PA)

Technical Skills:

• Testing Tools: Ready! API, SOAP UI NG Pro, APPIUM, logcat, emulator Bug Tracking: HP Quality Center, Jira, Bugzilla, Rally

• Test Automation: Selenium IDE/RC, Quick Test Pro, Load Runner, Win Runner Browser Add-ons: Firebug, Firecookie, HTTPFox, HTTPWatch

• Productivity: O365, Sharepoint, Excel, PowerPoint, Visio, Project

• Operating Systems: Windows 10/2003/XP/7, Mac OS, Red Hat Linux

• Mobile Platforms: Windows Mobile, iOS, Android OS

• Programming: Groovy, Java, Basic Unix Commands, Shell, HTML, XML, WSDL, JSON Concepts: Web Services, Rest API, Authentication, SSL Certificates Web Servers: Apache, Microsoft IIS

• Databases: Oracle Database, MySQL, MS SQL Server, MS Access

• Browsers: Internet Explorer, Firefox, Chrome, Safari

• Finance Tools Quickbooks Pro (AP, AR, PO, Invoice, Reconciliation), Oracle Financial Education and Trainings:

2012 Web Testing Techniques, Santa Clara High Tech Academy, CA 2011 Test Automation with Selenium, Portnov Computer School, Los Altos, CA 2011 Software Quality Assurance, Portnov Computer School, Los Altos, CA 2011 Information Technology, Portnov Computer School, Los Altos, CA 2009 Oracle Financial Training Course, Sicher Global Solutions, Inc. Sunnyvale, CA 2005 BS in Business Administration (Major: Accounting) Rosemont College, Rosemont, PA Software QA Testing Experience:

Took a break from work - due to family support related reasons [2013 - Present] QA Engineer/IT Support Archer Inc (Waterfall.com) San Jose, CA [1.5 Years - 2012-2013] Responsibilities:

• Functionality, Regression, Smoke, and release acceptance testing for bi-weekly releases • Filed high priority & critical bugs on the New Release(s) in Jira Bug Tracking System • Executed the test cases for the website as well as for the mobile app using iPhone 4S, iPad, Android phone

• Performed various system level checks and validations using Unix & SQL commands

• IT Support - took care of daily high priority issues reported in Salesforce application, and performed necessary client engagement and communication

Environment: Jira, Red Hat Linux, Oracle 11g, TOAD, MS Excel QA Engineer Oodle, Inc., San Mateo, CA [1 Year – 2011-2012] Oodle, Inc. was an online classified marketplace, which has a e-commerce website and corresponding mobile application, which are integrated with Facebook. Oodle classifieds provide listings under various categories like cars, real estate, renting, jobs, personals, merchandise, tickets, pets, services,etc. Oodle provides listings for various countries like United States, UK, Canada, Ireland, Australia, New Zealand, and India. The Oodle Marketplace was an on-going project where there are monthly releases for the website and mobile app, which includes various bug fixes and enhancements. Responsibilities:

• Reviewed BRD (Business Requirements Documents) and Functional Specification documents

• Developed and documented clear and concise Test cases for many features and functional areas

• Contributed as QA Tester in Product Development team using Agile Methodology • Performed usability testing, UI testing, component testing, integration testing, compatibility (cross-browser) testing, security and other types of testing

• Executed the test cases for Oodle mobile app using iPhone 4S and iPad

• Performed automated testing of Oodle website using Selenium & PHP

• Performed regression, and smoke testing of internal web services using SOAP UI

• Filed high priority & critical bugs on the New Release(s) in Jira Bug Tracking System • Verified the fixed bugs & re-opened certain bugs as needed

• Handled multiple QA tracks in the project

• Attended daily scrum meetings and weekly status meetings; and maintained release schedules • Conducted Defect/Bug review meetings to help developers understand the issues and set the priority and severity levels for defects/bugs

Environment: Windows 7 (IE 7/8/9, Firefox, Chrome, Safari), Red Hat Linux, Oracle 10g, TOAD, Jira, MS Excel 2010

Software Testing Portnov Computer, Los Altos, CA [5 months - 2011]

• Performed full cycle QA on a Management/Administration software (ampEducator) o Created test cases and a test plan based on thorough study of the Business Requirements, Functional Specifications, and Technical Specifications documents

• Created Traceability Matrix for Self-Registration Form’s Input Validation

• Performed various types of manual testing on the application:

UI testing (e.g. Input Validation, appropriate message to end users, etc),

Functional testing (e.g. successful student registration),

Component testing (e.g. reviewing database tables and running SQL queries – primary/foreign key constraints validation),

Smoke and Regression testing on new builds (e.g. making sure that the new build doesn’t break any existing functionality, as well as doesn’t introduce new bugs)

Automated testing (e.g. using Selenium IDE and Eclipse to run automated testing) o Reported various high priority and high severity bugs in each build

• Assigned appropriate severity and priority to the bugs and monitored them until resolution Finance/Accounting related Work Experience:

Accountant, Finance Department, Herguan University, Sunnyvale, CA [2.5 Years 2009-2011] Responsible for majority of the Finance Department’s Current Operations (~500 Students) • Accounts Receivable, Invoices, Collection, Reconciliations, Generate Reports (QuickBooks Pro) • Carry out billing, collection and reporting activities according to specific guidelines • Monitoring students' account details for non-payments, delayed payments and other irregularities • Maintain accounts receivable student files

Document Specialist Fibro Source USA Inc, Wayne, PA [1 Year 2007-2008]

• Managed all legal paper work for Export Department (Bill of Lading, Letter of Credit) • Prepared, validated, and signed financial documents in accordance with legal guidelines • Performed Accounting related duties: Processing Invoices, Purchase Orders, AP/AR, Reconciliations • Extensively used MS Excel advanced features in day-to-day accounting operations (Pivot Tables, VLookup, Charts, Data Import, Data Consolidation, Data Validation, Text-to-Columns, Remove Duplicates, etc.)

401k Processing Associate The Vanguard Group, Wayne, PA [6 Months 2006-2007]

• Processed loan requests, enrollments; new clients accounts set up

• Generated Retirement Plan and tax reports

• Demonstrated accuracy and organization when compiling and reconciling plan information

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