Data Entry Management

CAMILLE M. JOYCE

BLUE SPRINGS, MO 954-***-**** *********@*****.*** LINKEDIN.COM/CAMILLE-JOYCE-55B6581A/

PROFESSIONAL CAREER SUMMARY:

Skilled Professional, seeking to obtain a Data Entry Operator, Healthcare Claims Assistant, Healthcare Claims Processor, Provider Data Management Representative, and Data Management Representative position to leverage and implement my knowledge, skills, and experience. Possess extensive experience in data entry, administrative, record-keeping, and documentation management. Achieved several awards and recognition from leadership for excellence in customer service and going the extra mile to assist with problem solving. Proficiency in Microsoft Word, Outlook, and Teams, Facets, Macess, and Salesforce with a typing speed of 60 WPM. Acknowledged for maintaining 7 consecutive months of 100% accuracy in claims processing.

PROFESSIONAL EXPERIENCE:

Data Management Representative, GEHA Lees Summit, 8/2013 – 12/2024

• Demonstrated accuracy in data entry and database management through the generation and maintenance of provider records with sensitive information in accordance with HIPAA guidelines.

• Thoroughly reviewed all healthcare claim information to identify any missing or incomplete data to ensure all documents were completed accurately and precisely.

• Utilized effective problem-solving techniques to resolve discrepancies within confidential information.

• Collaborated with Adjusters to assist with the processing of claims from members and providers.

Inpatient Oncology Unit Secretary, Research Medical Center, 12/2012 – 08/2013

• Performed administrative duties including answering and directing inbound calls, taking messages as needed, and greeting visitors in a professional manner.

• Managed inventory by maintaining stock and ordering new supplies or equipment to ensure on-hand availability for all staff members.

• Gained experience in handling patient’s medication processes with a tubing system, transcribing doctor’s orders, and coordinating patient consults that increased familiarity with healthcare workflows.

• Provided clerical support and record-keeping skills when preparing and completing patient’s charts, filing documents, and printing reports.

Quality Associate, Waddell & Reed Shawnee Mission, 8/2011 – 12/2012

• Collaborated with Data Entry Processors to manage and maintain rejected forms to be corrected in a timely manner, while reviewing and approving documents that were correctly completed.

• Initiated quality control and assurance functions when evaluating all account information and signatures on the submitted forms.

Clinical Research Assistant, Quintiles, Inc., 9/2009 – 8/2011

• Delivered professional customer service to ensure and maximize customer satisfaction.

• Contributed to the front desk by performing data entry, filing documents, labeling and preparing charts, and ensuring all files were completed in accordance with company policies and procedures.

• Handled volunteers’ information to complete applications to be entered into the company’s database.

Data Entry Representative, Ameripath Diagnostics/Quest Diagnostics, 6/2008 – 3/2009

• Performed accurate data entry to enter and update process patient, physician and pathology information into a specialized computer system in compliance with HIPAA regulations.

• Worked with the Physicians and various departments to prepare and submit daily production reports.

Data Entry Clerk & Receptionist, Waste Management, 9/2007 – 4/2008

• Served as a Receptionist in the absence of the primary Receptionist to fulfill duties such as mail distribution, data entry, and documentation of package deliveries.

• Handled routine clerical tasks related to entering or updating data in a computer system.

Data Entry Clerk & Customer Service Representative, Catalyst Rx Comp, 3/2003 – 8/2007

• Navigated the company’s specialized system to manually enter paper claims data with 100% accuracy.

• Utilized professional phone etiquette when handling inquiries from patients, adjusters, and clients.

• Worked collaboratively with Pharmacists and Technicians to educate them on the procedures for the processing of online pharmacy claims.

PROFESSIONAL EDUCATION:

High School Diploma, Washington High School

Contact this candidate