Certified Pharmacy Technician
Resume:
Heidi
Christian
Certified Pharmacy IV/Infusion and Retail Technician 1159 W. Barberry Dr., Taylorsville, UT 84123
********@*****.***
Certified Pharmacy Retail and IV Technician, familiar with sterile compounding, infusion, and chemotherapy, offering years of experience within a leading high-volume national drugstore chain, two years of hospital IV/Infusion pharmacy and four years’ experience in the long-term care industry, as a devoted servant in her community. Dedicated, industrious and dependable professional who maintains a focus on accuracy and always delivers courteous service. Professional believes and practices values of compassion, collaboration, innovation, responsibility, diversity, integrity, quality, and trust. My goal is to transition to a technically challenging career field where my skills, knowledge and abilities enable me to excel and become an asset to your company and to make an impact on the lives of others, providing enhanced human-centric health care for a rapidly changing world.
Skills
• Collaborator
• Leader/Teacher/Trainer
• Skilled communicator
• Adaptability/Flexibility
• Ability to focus/prioritize
• Computer Skills
• Interpret Prescriptions for Accuracy
• Excellent Customer Assistance
• Aseptic Technique
• Non-Sterile Compounding
• Sterile Compounding
• ICD-9/ICD-10 Experience
• Long-term care experience
• Prescription Data Entry
• Creating Patient Profiles
• Prepare and fill Prescriptions
• Medical and Pharmaceutical terminology
• Brand/Generic Equivalence knowledge
• Knowledge of Controlled Substances
• Pseudoephedrine/Ephedrine, Laws/Regulations
• Empathetic
• BLS Certified (CPR/AED/First Aid)
• Chemotherapy
• Infusion/IV maker
• Initiative
• Committed to learning
• Accurate and meticulous
• Organized
• Third Party Billing/Adjudication
• Ordering/Inventory Control
• Pharmaceutical Calculations and Mathematical knowledge
• Multitasker
• Technical writer
Experience
07/11/2022 – 05/14/2024
Certified Pharmacy Technician and IV/Infusions Tech Primary Children’s Hospital, Salt Lake City, UT
• Certified Sterile Compounding Pharmacy Technician.
• Certified Non-Sterile Compounding Pharmacy Technician.
• Maintained pharmacy IV room inventory by checking pharmaceutical stock to determine inventory level; anticipating needed medications and supplies; placing and expediting orders; verifying receipt; stocking, rotating, and removing outdated drugs.
• Responsibilities included making: IV injections, including infusions for immunocompromised patients; irrigations for internal body cavities; sterile ophthalmic forms, preparations for pulmonary inhalations; baths and soaks for live organs and tissues; epidurals for surgery
• Maker of anti-venom.
• Maintained proper pharmacy and general safety procedures and exceptional patient care and standards, including department cleanliness.
• Assessed sterility of RIVA IV Robot admixture compounding.
• Cleaned and maintained RIVA IV Robot.
• Prepared incineration boxes as necessary due to accident, biohazard, and Sharps’ container clean up.
• Maker of Chemotherapy.
• Stocked and audited medication carts, on various hospital floors, including control substances and narcotics.
• Assembled Lifesaver AED kits for Lifeflight helicopter
09/19/1989 – 09/11/2020
Senior Certified Pharmacy Technician / Smith’s Food and Drug #153 (Kroger), Sandy, UT
• Provided administrative assistance and customer service in the processing of prescription orders and dispensing of medications for a high-volume local pharmacy.
• Added Scheduling and training development for the staff of twelve certified Pharmacy Technicians, attended training meetings at corporate headquarters and then passed on and implemented the information to staff.
• Maintain liaison with Loss Prevention to monitor stock levels and ensure accurate inventory results.
• Researched discrepancies involving shortages of both narcotic inventories and cash variances.
• Spotted and identified forged prescriptions and helped with lineups to identify and get criminals convicted.
• Interact with physicians’ offices to verify new prescription orders for potentially fraudulent activity.
• Oversee the processing of all insurance claims including worker’s compensation; review outstanding claims and perform all necessary follow-up to ensure prompt reimbursement.
• Oversee various administrative procedures including register close-outs and cash reconciliations.
• Ensure staff complies with various HIPPA/OSHA regulations as well as compliance with State and Federal DEA legislation.
• Effectively resolved third-party rejection and billing issues and prepared the pharmacy for Third-party/Government audits.
• Maintained proper pharmacy and general safety procedures and exceptional patient care and standards, including department cleanliness. (Held customers scalped head together and stopped bleeding while taking patient’s vitals and preparing patient’s medical information for paramedics’ arrival).
• Train new hires for pharmacy department, including high school CTEC pharmacy tech students and pharmacy interns from University of Utah College of Pharmacy and Roseman University College of Pharmacy.
• Remove stock from storage areas and replenish active use areas.
• Answered patient questions and requests. Troubleshot/resolved them promptly referring to the pharmacist as required and needed.
• Maintained pharmacy inventory by checking pharmaceutical stock to determine inventory level; anticipating needed medications and supplies; placing and expediting orders; verifying receipt; removing outdated drugs.
• Established and maintained good relationships with physician/healthcare practices.
• Worked as part of a team to provide support to other members of the healthcare team.
• Maintained current notes and paperwork related to the patient’s drug therapy and pharmacy care plan. Coordinated responses and resolutions with appropriate internal and external parties, ex. Medicare and Medicaid.
• Clean and help maintain equipment in work areas.
• Extended patient engagement with extra counseling and follow-up adherence calls. Alerted patients of medication recall.
07/01/1988 – 08/15/1990
Certified Nursing Assistant / Holladay Healthcare Center, Holladay, UT
• Helped patients maintain their personal hygiene. Many are at various stages of ill health, so they required assistance with bathing, showering, shaving, dressing, brushing their teeth, and other daily activities.
• Practiced excellent infection control. This means washing hands frequently and sanitizing patients’ rooms and other areas for optimal safety.
• Functioned as eyes and ears for doctors and registered nurses. Took and recorded patients’ vital signs and updated patients’ charts with observations and changes and then reported the information to supervisors if needed. (Ex. Alerting nurse of patient potential heart attack after taking vitals and assessing patient. Patient was transported by ambulance to the Emergency Room after nurse reassessed the patient).
• Helped to provide emotional support with patients by being there for patients, listening to what they have to say and advocating for them.
• Delivered food to patients and directly feed patients who are unable to do so for themselves.
• Prepared patients for postmortem viewing by families and friends.
• Assisted registered nurses with wound care and other medical procedures.
06/15/1987 – 07/31/1988
Certified Nursing Assistant / Heritage Care Center, American Fork, UT
• Fulfilled the same duties at Heritage Care Center as with Holladay Healthcare Center.
Education
JUNE 2015
Associate Science of Chemistry / Salt Lake Community College, Taylorsville, UT
• Salt Lake Community College, Physics Club: Aug 2014 – May 2015
• Physics Tudor, SLCC: Jan 2014 – May 2015
• Salt Lake Community College, American Chemical Society: Aug 2012 – May 2014
• Festival of Trees, Design/Decorator Committee, American Chemical Society SLCC: Oct 2013 – Dec 2015 (Raised over $10,000 each year per tree)
• Inorganic Chemistry & Organic Chemistry Tudor, SLCC: Aug 2012 - May 2014
• Salt Lake Community College, Pharmacy Info Learning Service (PILS) Club: Aug 2012 – May 2016
• 3rd Place Individual Project Winner- Science, Technology, Engineering and Mathematics (STEM) Symposium, SLCC: April 2014
JUNE 2013
Associate Science of General Studies / Salt Lake Community College, Taylorsville, UT
• Excellence in Writing Award, Writing and Communication Symposium, SLCC: April 2013
• Taught Writing 101 class for a week at Salt Lake Community College while teacher attended conference. I have already completed Technical Writing Classes successfully at the University of Utah. Attended University of Utah 1987 - 2000
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