Zachary Steele Supplier Quality Engineer, Operations & Management
Work Experience: Project Manager, Team Leader, Supplier Quality Engineer
YMCA Gym Manager / Early Learning Professional March 2018 to Present D
Gym Manager - Organize and supervise Gym Activities
-Ensure the Safety of YMCA guest
Wellness Coach -Teaching YMCA guests to use equipment properly
Operations & Management Boeing Aerospace March 2016 to Dec 2018 Eastern USA (Wilson NC)
Planned as " Temp assignment" Responsibilities include: • Boeing Supplier Support, FAI and OEM Source inspection of Military aircraft component • Source inspection at Boeing's suppliers in NC, Va. and SC (Southeast Corridor USA)
Quality Engineer GKN Automotive - Newton, NC September 2015 to September 2015 Mar 2016
Planned as "Temp/ Contract assignment" Responsibilities include: • Develop QA processes on NPI line Building (drive train gears for Ford, GM, Chrysler, and FIAT - Set up Final Inspection of front-wheel drive, rear wheel drive and differentials • Review PFMEA, Process Flow, and control plans and ensure accuracy. • Utilize solid problem-solving skills to achieve Root Cause analysis as well as the ability to evaluate PPAP submissions from suppliers • Support the timely implementation of engineering changes in new products (APQP). • Established error-proofing criteria and instructed manufacturing on proper implementation • Worked with engineering teams and Mfg. team to resolve online process (Assembly) issues. • Ensure customer satisfaction where needed. • Support the production floor operations, including: - Part/Assembly analysis - Station design changes - Machine troubleshooting • Perform Dock Audit for outgoing shipments and Process Audit of production programs • Performed Gauge R&R on Oil Level verification study Reason for leaving N/A - Temp assignments
Quality Engineer & SQE UTC - via Aerotek - Charlotte, NC May 2015 to July 2015 Planned as "Short term assignment" to back-fill until INTERNAL Hire (Transfer) was completed, Responsibilities include:
• Create review PPAP for hardware. • Transferring hundreds of part Numbers from one Tier 1 supplier to new supplier (Resulting in significant cost savings) • Worked with engineering teams and Mfg. team to resolve on-line process (Assembly) issues. • Generated and tracked problem resolution via 8D process to ensure root cause corrective actions. • Generated and tracked the effectiveness of RCCA. Reason for leaving: Successful completion of planned 6 month Contract
Quality Engineer EV Fleet Charlotte NC - Charlotte, NC March 2015 to May 2015 New Start-up Company Manufacturing next Generation High Tech Electric Trucks. Planned as "Short term assignment Daily responsibilities include: • Documenting manufacturing processes ensuring that factory operations are both TS16949 and ISO 9001 compliant. • Work with the engineering team to ensure that documentation accurately reflects the current process of record. • Work with EV Fleet business partners to ensure that they received fully documented Manufacturing process. Reason for leaving: Successful completion of 3-month Contract.
Store Manager Toys R Us October 2014 to January 2015 (Charlotte NC)
Successful (on Time) Startup of new Store at Concord Mills Mall NC Successful (on Time) Startup of new Seasonal Store in Kannapolis NC Daily responsibilities include: Completes store operational requirements and corporate Sales expectations. Reason for leaving:
Successful completion of 3-month Contract
Jacobsen mowers - a Textron Company July 2013 to December 2013 contract job via Aerotek)
Supplier Quality Developed and installed supplier improvement programs for Key suppliers • Led teams of engineers and production personnel to resolve supplier-related issues • Worked with manufacturing to introduce (Supplier related) Quality improvements • Led team of Engineers and Project manager to implement Supplier Quality metrics • Implemented weekly supplier quality meetings • Ensured ISO/TS 16949 compliance APQP/ PPAP • Improved supplier ratings and performance by use of C.I. Programs/techniques • Provided extensive Technical and program management support • Established maintenance and non-conforming material (NCM) management • Responsible for Supplier Quality development and Supplier Management (Supplier Report card) • Also, I was responsible for APQP, PPAP and control plan generation. Reason for leaving: Successful completion of 6-month Contract assignment
Cummins Power Generation October 2012 to December 2012 Quality Leader (Americas) Fridley MN
Cummins Power Generation May 2011 to December 2012 • Developed and installed 6 Sigma Training classes (Green Belt & Six Sigma Sponsor) • Created and acted as team leader for 6 Sigma based Continuous Improvement (CI) Tiger Team • Completed Cummins 6 Sigma Training classes (Green Belt & Six Sigma Sponsor) • Developed training aid that will allow us to export The Minnesota Quality data collection / Quality reporting processes to Europe, Singapore, Mexico, Canada, and Brazil • Worked with Suppliers to resolve Sheet Metal forming, Machined Parts, Plate, Bar, Extrusions Castings issues
Goodrich Aerospace Burnsville MN - Burnsville, MN July 2010 to December 2010 Electronic manufacturing of Aerospace systems for US Government. - Provider of Military Systems electronics • Supported PCB / Electronics / Box Assembly and mechanical Supplier Development for new and existing suppliers • Planned scheduled and visits to Key Goodrich Suppliers and performed Supplier Deep Dive risk assessment and review of internal business systems such as: continuous improvement and quality systems, tooling and equipment capacity studies, review of material acquisition methods, personnel, financial review • Part of the assessment team and commodity managers to recommend and monitor changes and Improvements at suppliers • Ensured that recommended changes were documented and tracked utilizing the Goodrich Supplier development software • Designed summary reports to record Assessment findings and presented to local management and Executive Leadership Team • Technical specification review and resolution. Reason for leaving Led a very Dynamic, experienced, and effective SQE team. We completed the assignment on time
Sensus Metering Systems December 2006 to July 2008 Raleigh NC /Ohio/ Mexico
International Operations / Project Manager / Project Engineer Sensus Metering Systems Inc - Uniontown, PA Energy industry - Provider of RF meter reading technology for plants in Uniontown PA, Norwalk OH, Chihuahua Mexico, and Juarez Mexico. • Responsible for the successful planning and implementation of transfer to Maquiladora plants in several Mexican cities • Had strategic responsibility for implementation and expanding the Multi-million operations by over 200% per month • Managed a diverse, multi-functional International support group which included development engineers, planning group, metrology engineers, technicians and logistics personnel • Reviewed and monitored project progress to assure quality and adherence to requirements of contract documents. • Implemented Production Control process improvements resulting in significant cost savings and cycle time reductions • Conducted daily production planning meetings for two supplier sites in Mexico and two USA facilities.
Sparton Electronics (Aerospace) April 2004 to December 2006 Jackson MI
Project engineer for MRB and RMA Aerospace Electronics Supplier utilizing ISO 9000-2000 & ISO 13485 and ROHS compliant processes Project Engineer responsible for utilizing FMEA, Control Plans, and SPC data predict process shifts, avoid manufacturing defects, and steer SPC operations Tier 1 Supplier for Aerospace PCB and Box Assembly utilizing FMEA, Control Plans, and IPC 610 to predict Process shifts, avoid manufacturing defects, and drive SPC processes. Responsible for the implementation, monitoring, and continuous improvement of the quality engineering and quality assurance systems at leading aeronautical electronics for FAA and NASA applications • Responsible for the overall development and implementation of manufacturing strategies and quality systems • Provided hands-on support for resolving complex production issues as well as technical liaison with customers and supplier • Team Leader for Sparton's first Six Sigma Green Belt team. Utilized DMAIC GB projects, DFSS product development projects and Transactional Value Stream Mapping • Trained all employees in the use of Six Sigma and Lean principles • Mentoring other Green Belts on their projects, while providing technical support in the application of statistical analysis tools • Implemented new 'QA based training cell' that drove defect detection and defect reduction, saving approximately $35K/year. Reason for leaving: Plant Shut Down
Senior Test and Repair Technician Solectron - Charlotte, NC April 2002 to July 2003 Contract Electronics Manufacturing facility • Debug repair of RMA (returned) Cisco Server motherboards and daughter cards Performed in-circuit and functional test and repair of Cisco Server boards Supply Chain Sr. Quality Engineer / Project Engineer OEM Electronics Manufacturing • Generated Quality Work instructions and procedures • Successfully teamed with RMA coordinator to authenticate, disposition and repair all RMAs from Customers • Extensive contact with customers to progress reports on continuous improvement tasks Efforts resulted in maintaining customer satisfaction which led to contract renewals Reason for leaving Successful completion of contract Temp assignment
IBM Gen Technology Div (during day) while taking undergrad Engineer classes IBM (Locations) - Burlington, VT May 1981 to February 1998 Burlington VT, East Fishkill NY / Poughkeepsie NY, 5/1981 - 2/1998 Manassas VA, Charlotte NC Worked full time at IBM (during day) while taking undergrad Engineer classes at night • Quality Control inspection - High magnification inspection of silicon circuitry • Quality Engineer (Process Quality) - Developed Procedures - Used Quality data to drive performance improvements - Review and analysis of SPC data then generate monthly management reports for management team • IBM Fast Track ( approx. 7 years) Management resource training Fast improvements Project Lead IBM (Locations) - Charlotte, NC 1991 to 1991 Won Malcolm Baldrige National Quality Award 5. IBM Manager (3rd Shift) Managed manufacturing dept., test dept., technicians, Maintenance department
United States Air Force Air Traffic Control 1976 – Sept 1980 Plattsburgh Air Force Base (SAC)
Rated for Radar approach (GTA)
Rated for Tower certified by FAA
I was the First Airmen chosen for dual certification (Tower and Radar)
I was selected and I stood before the board and tested to receive an early promotion to Sgt (E4)
I was chosen to be the primary (NCO) in charge of training in the tower to reduce the “washout” rate.
The new Focused Training model improved our training performance from over 50% to under 20% OJT “wash out”.
Continued Education Classes
- ~240 hours of continued adult education while at IBM
Extensive IBM training at corporate headquarters Reason for leaving IBM exited the computer manufacturing business and then sold locations to CEM companies. They laid off or downsized thousands of employees. I was among the thousands
Education
-BS in Industrial Engineering Technology Southern Illinois University Carbondale Illinois
-MBA in International Business Strayer University RTP & DC Campus
-Masters degree In Education Livingston College (3/4 complete)
Hobbies: Scuba, Jazz Music, Touring Motorcycle