Change Management Business Development

TERRY CLARK

Farmington, AR ***** 940-***-**** *********@***.***

Summary

Accomplished Executive with 16+ years of extensive experience in Organizational Change Management (OCM), ERP implementations, Program Development, and Leadership Training. Proven ability to drive strategic business development, business transformation, and enterprise-wide change initiatives in multiple business types to include manufacturing, retail, local/state/federal government, higher education, automotive, healthcare, and Non-profit. Expert in leveraging methodologies such as Six Sigma and Lean to optimize productivity, enhance operational efficiency, and align business processes with organizational goals. Demonstrated success in managing high-impact ERP implementations on SAP, Microsoft and other ERP applications, guiding cross-functional teams, and fostering a culture of continuous improvement. Adept at mentoring talent, implementing innovative solutions, and building strategic partnerships to deliver long-term organizational growth.

Skills

Empathy

Leadership

Adaptability

Communication

Problem-Solving

Strategic Thinking

Conflict Resolution

ERP Implementation (on-Premises & SAAS)

Business Development

Project Management

Mentoring & Coaching

Training & Development

SAP Enable Now & UPerform

Performance Management

Lean & Six Sigma Methodologies

System Integration & Process Design

Data Analysis & Inventory Management

Organizational Change Management (OCM)

Experience

VP BUSINESS DEVELOPMENT & TRAINING CONSULTANT Current (As available)

ACE PERFORMANCE GROUP - Bentonville, AR

Designed and trained Leadership Development and Team Building programs for the North American Die Cast Association (NADCA). Programs were custom-built and delivered via multiple sessions and at multiple locations.

Developed and trained Organizational Change Management workshops for B&L Information Systems so their ERP Implementation team could provide Change Management support to their clients. This led to B&L providing better client support and gaining new clients.

Designed and trained Leadership Synergy workshop for Bachoco USA. Workshop was custom designed and trained to the entire leadership team of Bachoco USA. This team consisted of all C-Level executives, their VPs and Directors.

Worked and consulted with the Arkansas Department of labor to develop processes, procedures and support local and state businesses.

SENIOR CONSULTANT & MANAGER, OCM 09/2021 – 10/2024

AXIA Consulting - Columbus, Ohio

Spearheaded large-scale Organizational Change Management (OCM) efforts for SAP S4/HANA ERP and LIMS, leading multi-million-dollar SAP implementation projects for major clients, including Celanese and Pixelle Specialty Solutions on SAP S4HANA and used SAP Enable Now to develop training materials. Integration and implementation included all areas of manufacturing, production, quality, labs and support. Training, Implementation and support was for SAP, and LIMS. SAP modules included Accounting/Finance, Supply Chain, Sales/Distribution, Customer Relationship, HR, Manufacturing/Production, Quality, Maintenance, Warehousing, and Logistics.

Developed and executed comprehensive OCM playbooks, including Leadership Engagement strategies, Stakeholder Analysis, Training & Development programs, Hypercare phases, ensuring seamless project transitions and long-term sustainability.

Directed and mentored a team of 15 consultants in implementing OCM methodologies across key business domains—People, Processes, Technology, and Data—to drive operational improvements and achieve project objectives.

Collaborated with client leadership teams to design future-state process flows and change strategies, enabling effective alignment of transformation goals with business priorities.

Enhanced supply chain efficiency at Performance Health by providing strategic Inventory and Operational Planning support, successfully reducing on-hand inventory and optimizing resource allocation.

DIRECTOR, SYSTEM IMPLEMENTATION & OCM 12/2014 - 05/2021

PACE, IND - Fayetteville, AR

Partnered with leadership teams to develop and deliver training programs, ensuring consistent adoption of new systems and practices across multiple business units.

Standardized HR processes by implementing the Workday Human Capital Management System, resulting in streamlined talent management and improved workforce planning.

Led the successful deployment of the company's Odyssey ERP system, Quality Management, Environmental Health & Safety, HR (Workday) and Labatory Systems (LIMS). integrating workflows and aligning business functions to enhance cross-functional efficiency.

Spearheaded the Sales, Inventory, and Operations Planning (SIOP) initiative, optimizing inventory management processes and improving collaboration between sales, procurement, and production departments.

Developed and implemented a comprehensive Organizational Change Management (OCM) methodology, facilitating smooth transitions across 15 locations for North America's largest Die Caster of aluminum products.

SENIOR BUSINESS RESOURCE SPECIALIST, MANUFACTURING 09/2007 - 12/2014

Tyson Foods, Inc. - Fayetteville, AR

Performance Monitoring & Reporting: Developed and monitored key performance indicators (KPIs) to track system utilization and identify continuous improvement opportunities in inventory management.

Stakeholder Collaboration: Coordinated with cross-functional teams, including Sales and Manufacturing, to align ERP implementations with business needs and ensure seamless transitions.

Enhanced Accuracy & Efficiency: Conducted regular audits to assess inventory management and shipping processes, leading to a 15% improvement in accuracy and minimizing discrepancies.

Training Program Development: Designed and delivered comprehensive training modules for key SAP ERP components, empowering teams to effectively utilize SAP/RF systems and achieve operational excellence.

Led Inventory Management & ERP Transformation: Spearheaded the implementation of SAP/RF systems and enhanced Sales Inventory Management (SIM/RF) processes, optimizing resource allocation and workflow efficiency.

MANAGER, PROFESSIONAL DEVELOPMENT 05/2005 - 09/2007

Tyson Foods, Inc. - Springdale, AR

Monitored and Analyzed training outcomes using key performance indicators, continuously refining programs to meet evolving organizational needs and drive employee growth.

Facilitated Cross-Departmental Workshops focused on leadership development, communication skills, and team-building, improving interdepartmental collaboration and productivity.

Optimized Training Budgets by conducting cost-benefit analyses, leading to a 20% reduction in training expenses while maintaining high-quality program delivery.

Developed and Implemented training assessments and competency frameworks to identify skill gaps and tailor development programs, increasing leadership effectiveness by 30%.

Led and Managed the operations of Tyson Leadership College, collaborating with business units to align training programs with strategic goals and enhance leadership capabilities.

Education and Training

United States Air Force – Honorable Discharge 12 Years

Almeda University - Idaho MBA

Business Administration and Management

Wayland Baptist University - Texas BBA

Business Management

Community College of The Air Force - Associate of Applied Science

Instructor Technology

Community College of The Air Force - Associate of Applied Science

Production Management

Accomplishments

Six Sigma Black Belt

Project Management Instructional System Design

Human Performance Improvement ROI Certification

Achieve Global Master Trainer Myers Briggs Type Indicator (MBTI) Certified

UPerform SAP Enable Now Toyota KATA Lean Manufacturing

Professional Affiliations

American Society for Training & Development

Association for Psychological Type

Association Change Management Professionals

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