Customer Service High School

Aidan McGonagle

Overland Park, KS *****

************@*****.*** 505-***-****

Objective

Motivated and detail-oriented Actuarial Science student with NCAA soccer experience, seeking opportunities to apply strong analytical and problem-solving skills. Experienced in high-paced customer service environments, with a passion for learning and contributing to team success.

Education

Trine University - Angola, IN

Bachelor of Science in Actuarial Science (Graduated: 2025) Hesston College - Hesston, KS

Associate’s (Graduated: 2022)

Lewis Palmer High School - Monument, CO

High School Diploma (Graduated: 2020)

Relevant Experience

Data Analytics Intern — Steuben County Development (Invest Steuben), Angola, IN — 2024–2025

- Analyzed workforce trends, job demand, and economic indicators using JobsEQ and public datasets.

- Partnered with Invest Steuben to identify underemployment patterns and propose development strategies.

- Presented findings on employment gaps and cost of living pressures to local stakeholders.

- Developed actionable insights through Excel and R-based visualizations for policy recommendations.

Work Experience

Server, Lake of the Ozarks, MO — Summer 2023

- Provided exceptional customer service in a fast-paced, high-demand environment.

- Managed multiple tasks efficiently, contributing to smooth restaurant operations. Server, Colorado — 2020–2022

- Delivered professional service to a wide variety of customers.

- Demonstrated strong multitasking and communication skills in a team-oriented environment.

Athletics

NCAA DIII Soccer Goalkeeper, Trine University

- Dedicated member of the university's soccer team as a goalkeeper, balancing academic and athletic commitments.

- Developed strong teamwork, leadership, and time management skills. NJCAA Soccer Goalkeeper, Hesston College

- Worked with a small, dedicated team to perform precise maneuvers toward achieving unprecedented goals.

Skills

- Analytical Problem-Solving

- Time Management

- Customer Service

- Communication and Teamwork

- Adaptability in Fast-Paced Environments

- Microsoft Excel, Word, LaTeX, R Studio, Python

- Experience Studying for Actuarial SOA Exams P, FM, and MCIS

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