Accounts Receivable Payable
Resume:
Chiquita Williams
Norwalk, CT *****
***********************@*****.***
Work Experience
PayrollManager
Contract Positon
Star,Inc.-Norwalk,CT
September 2024 to April 2025
Processed bi-weekly payroll for 200 Salaried and Per Diem Staff Reconciled reports, deductions, garnishments, and completed Journal Entries Via Paylocity, MITC SRS2, corrected time cards, and processed onboarding Filed quarterly pension payments and assisted with Accounts Receivable Accounts Receivables Manager
MRA Group-Norwalk, CT
October 2022 to May 2024
• Prepare bills and invoices for sales and/or services rendered utilizing BOLs.
• Issue credit memos for customers with returned or damaged products, or other credits needed' • On a monthly basis, collect on accounts by sending bill reminders and communicating with customers via phone, email, fax or mail.
• Identify and record any short payments, discounts, or easy deductions taken by the customers. *all other deductions are handled by the brand managers.
• Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted. Research any discrepancies by checking bills, invoices, sales receipts, and bank deposit records.
• Generate weekly sales reports to be distributed to the pertinent parties. Accounts Payable Specialist/Accounts Receivable/Payroll Coordinator Contract Positon
Sila Heating & Air Conditioning-Norwalk, CT
February 2022 to October 2022
• Research, resolve, and communicate and discrepancies or outstanding balances on vendor accounts, including telephone, mail, or email correspondence
• Help maintain standard operating procedures for the department
• Reconciles monthly statements, Help monthly closing of AP/AR records
• Track issues within the department and assist with remediation efforts
• Process weekly employee payroll payments on time through ADP
• Verify all overtime hours with appropriate management personnel prior to processing payroll • Oversee internal payroll and accounting audits on semi-annual basis Billing Analyst
Icon International-Greenwich, CT
December 2014 to June 2021
Coordinate and facilitate billing process for National and Local Broadcast with Accounting Department.
• Manage client and vendor relationship as they relate to Media Billing and Accounting Functions. • Prepare monthly departmental accruals, audit monthly budget reconciliations and journal entries.
• Assess current billing operations, offer recommendations for improvement, and implementing of new processes.
• Set-up, edit, maintain, and close projects and proposals track the turnaround times for the billing cycle. Credit Analyst & Sales Agent
WBS Corporation-Westport, CT
July 2010 to June 2014
Monitored competitors' sales activities by following their advertisements in newspapers and other media. • Negotiated prices and terms of sales and service agreements.
• Answered customers' questions about products, prices, availability, product uses, and credit terms.
• Identified prospective customers by using business directories, following leads from existing clients, participated in organizations and clubs, and attending trade shows and conferences.
• Informed customers of estimated delivery schedules, service contracts, warranties, or other information pertaining to purchased products.
Collaborated with colleagues to exchange information such as selling strategies and marketing information.
• Prepared sales contracts for orders obtained, and submit orders for processing.
• Evaluated customers' computerized credit records and payment histories to decide whether to approve new credit, based on predetermined standards
Client Support Manager
Jordan Publishing Corp-Norwalk, CT
August 2000 to October 2007
Analyzed financial activities of establishments or departments and provided input into budget planning and preparation processes.
• Reviewed records and reports pertaining to activities such as production, payroll, and shipping to verify details, monitor work activities, and evaluate performance.
• Prepared and issued work schedules, deadlines, and duty assignments for office and administrative staff.
• Resolved customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.
• Kept records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
• Planned layouts of stockrooms, warehouses, or other storage areas, considering turnover, size, weight, and related factors pertaining to items stored.
• Maintained records pertaining to inventory, personnel, orders, supplies, and machine maintenance.
• Participated in the work of subordinates to facilitate productivity and assisted in difficult aspects of work situations.
• Supervised the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
• Provided employees with guidance in handling difficult or complex problems and in resolving escalated disputes.
• Coordinated and performed activities associated with shipping, receiving, distribution, and transportation. Fulfillment Coordinator
Trade Dimensions-Wilton, CT
June 1997 to August 2000
Worked with artists, typesetters, layout personnel, marketing directors, and production managers to discuss projects and resolve problems.
• Obtained customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms.
• Compared information or figures on one record against same data on other records, or with original copy, to detect errors.
• Directed specified departments or units to prepare and ship orders to designated locations.
• Allocated print space for story text, photos, and illustrations according to space parameters and copy significance using knowledge of layout principles.
• Arranged for debt repayment or establish repayment schedules, based on customers' financial situations.
• Collected payment for merchandise, record transactions, and send items such as checks or money orders for further processing.
• Informed customers by mail or telephone of order information, such as unit prices, shipping dates, and any anticipated delays.
• Marked copy to indicate and correct errors in type, arrangement, grammar, punctuation, or spelling, using standard printers' marks.
• Calculated and compiled order-related statistics, and prepare reports for management. • Located and notified customers of delinquent accounts by mail, telephone, an in person. Education
Bachelor in Business Administration
WESTERN CONNECTICUT STATE UNIVERSITY - Danbury, CT January 2007 to August 2009
Associates of Science in Accounting & Finance
NORWALK COMMUNITY TECHNICAL COLLEGE - Norwalk, CT
January 1995 to May 1997
Software Programming
• Microsoft Dynamics (GP/SL) • SBMS Microsoft Dynamics GP • Strata
•Accounting Software Sage Intacct, Yardi, Paylocity Proficient in QuickBooks
• Microsoft Office Suite AI BI Softwares
• FileMaker Pro • Adobe Photosho • PageMaker
Programming
• HTML; JavaScript; Microsoft ASP.NET, XML • FileMaker Pro
• Microsoft SQL Server
XML
Medical Terminology:
• ICD-10 • CPT coding
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