Medical Records Technician (MRT)

GILBERT OKAFOR

PROFESSIONAL EXPERIENCE

Houston Contract Detention Facility/U.S. Immigration and Customs Enforcement (ICE)-Medical Records Technician (MRT) Feb 24, 2025 - Present

Prepares, updates, and maintains a medical record for each patient ensuring accuracy of information.

Maintains appointment system for patients and clinical staff where applicable.

Tracks compliance with internally scheduled patient appointments, making timely reminder notices to IHSC staff prior to each appointment where applicable.

Files/scans laboratory, radiology, and other reports in appropriate sections of the electronic medical record within prescribed timeline.

Routes clinical reports to appropriate clinic staff within prescribed timeline.

Archives clinical information from the medical record within prescribed timeline in accordance with established IHSC policy and procedures.

Reviews all documentation for completeness and routes incomplete documents to the appropriate provider for correction prior to placing/scanning in the medical records.

Uses multiple systems to process a variety of narrative and tabular material (e.g., correspondence, tabular data, reports, etc.) to prepare, update, and maintain a medical record and provide required and requested information to appropriate medical personnel.

Performs record keeping functions in accordance with program policies and position.

Maintains a high level of proficiency and ease of use utilizing electronic health records.

Completes and passes Medical Records Technician competencies initially and annually.

Completes all initial, annual and ad hoc training as required/assigned.

Serves as a team member for analyzing established protocol practices and identifying areas

for improvement.

Maintains patient confidentiality, and confidentiality of medical records in compliance with

the Privacy Act and HIPAA regulations in all work activities.

Adheres to and maintains awareness of; IHSC Policies, Procedures, Directives, Operational

Memoranda and accreditation standards as prescribed by ICE/IHSC.

Adheres to and participates in: IHSC’s Safety, Prevention, Infection and Control, Quality

Improvement, Patient Education and other programs and collateral duties as appropriate to

position.

Attends and participates in general/medical staff meetings.

Worldwide Flight Services, Inc/UPS- Ramp Agent Oct. 2023 - Present

Must be able to perform the following functions in variable weather conditions as well as environmental conditions, i.e., jet engine fumes, vehicle emissions, dust, and jet engine noise.

Load and unload aircraft of cargo weighing up to 70 lbs. in and out of aircraft within confined cargo areas, push, pull, and position loaded containers weighing up to 3,200 lbs. on rollers with/to aircraft.

Driving vehicles with gross weights of 3,000 to 80,000 lbs. in areas congested with aircraft, moving and stationary vehicles and equipment as well as positioning vehicle up to aircraft requiring depth perception and the ability to distinguish colors, red, green, and yellow.

Engage in push-out of aircraft driving 80,000 lb. vehicle or assist by providing guide function to driver using depth perception in congested areas or speaking to cockpit during push-back procedure.

Transport cargo to and from aircraft driving 3,000 lb. vehicle using depth perception to negotiate vehicle with attached carts through congested area. Read "off-load" sheets to determine destination of cargo.

While performing aircraft push-out and/or towing functions, engage in proper specific ground to cockpit.

Lift, connect overhead and remove overhead, 40 lb. KVA electric cable to/from aircraft.

Voss Lighting - Delivery Driver/ Warehouse Oct 2022 – Feb 24, 2025

Drives company van for the purpose of transporting orders and materials to designated sites.

Loads delivery vehicles for the purpose of ensuring that all items and supplies are properly secured.

Maintains vehicles (e.g., checking fluid levels, fueling, cleaning, etc.) for the purpose of ensuring safe operation of vehicle.

Prepares orders by pulling from stock for the purpose of meeting delivery requirements.

Receives stock and non-stock items for the purpose of ensuring specifications, quantity and quality of orders are correct and/or inspecting items for damage.

Stocks equipment and supplies for the purpose of maintaining required inventory levels.

Unloads items for the purpose of distributing shipment to assigned site locations and/or individuals.

United Engineers– OSP Fielder / Design Associate Aug 2021 – Sept 2022

Supporting AT&T

Assist in the design, engineering, route analysis, construction, and maintenance of plant infrastructure underground & aerial fiber optic installations

Complete assigned projects within defined scope and timelines

Utilize Aramis-DT to develop engineering designs

Perform routine inspection of OSP networks

Take field notes for designers

Knowledge of backboard, conduit, power, and bus bar or ground

Utilize Google Earth, Excel, Adobe, Microsoft, Maps, etc.

Draw in Aramis-DT and records

Work on ASE, ABF, SPLITTERS

Knowledge of ROW, Easement, EOP, Pole, Measurements

Understand HH, MH, FH, GPON, RT

Memorial Hermann – Medical Record Assistant May 2019 – Aug 2021

Reviews medical records and assignment of deficiencies to assure compliance with rules and regulations

Audits accuracy of electronic and manual entry and facilitates resolution of any discrepancies

Maintains records using multiple, complex filing systems to retrieve files, locate missing records, file/or scan new and updated information

Reviews scanned documents for accuracy, legibility, and appropriate identification

Ensures safe care to patients, staff, and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity, and quality of service

Stat Informatic Solutions – Document Processing Specialist Team Lead Jan 2018 – Dec 2018

Assist in the training of new hires by utilizing operational knowledge of production processes and STAT Informatics Solutions module-based training programs

Meet daily production goals established by Operations Managers

Always adhere to all HIPAA and confidentiality policies

Familiarize the team with the customer needs, specifications, design targets, the development process, design standards, techniques, and tools to support task performance

Community Health System – Document Imaging Specialist May 2016 – Jan 2018

Responsible for verification and quality of images for electronic medical record and understands the completion of quality review ensures the legality of medical record

Monitors work queues for unassigned images as well as indexing data elements and reviewing index values for each scanned document to check its validity

Maintains quality review process of images of scanned documents to ensure they meet the quality requirements

Maintains/demonstrates a thorough knowledge of HIM processes to facilitate McKesson training

United Airlines – Food, Beverage, and Sanitation April 2014 – May 2016

Properly break down and clean all production machinery and equipment

Provide preventative maintenance, reassemble, and test all production machines and equipment

Clean and sanitize all belts, surfaces, and production area

Identify and report any equipment issues, or any safety, food safety, and quality issues

Keep production area organized including machines, tools, other equipment, and materials

Packing both United and Continental flights, reading from the script on the flight module putting coffee, tea, creamer, water, and other equipment inside the module

SMX Staff Management – Cargo Mail Agent April 2014 – May 2016

Responsible for filling out running slip: FLT, cart, destination, weight, and pc count

Responsible for carrying loads of ~ 50lbs

Scan mail in the correct mode, and inspect units

Decipher flights and move mail to load planes

Ambassadors Caregivers – Caregiver/ (CNA) May 2013 – Mar 2014

Work with clients one-on-one at an independent living, nursing home, assisting living and hospital

Responsible for cleaning and sanitizing patient rooms, bathrooms, and other patient areas

Communicate with clients to ascertain feelings or need for assistance or social and emotional support

Provide documentation, and report patient behavior, complaints, or physical symptoms to charge nurses

Aon Hewitt – Customer Service Representative (CSR) July 2012 – Sept 2012

Handles incoming calls from clients, employees, and managers, answering their questions and sorting out issues relating to their healthcare benefits, life benefits, retirement, Payroll, compensation other

human resource-related services

Responds to inquiries via phone or electronic media and must use active listening, probing, play-back, and style-matching skills to evaluate the customer's needs

Aldine Independent School District – Substitute Teacher July 2010 – June 2012

Fill both short- and long-term substitute assignments across all subject areas, effectively teaching students of varied academic/age levels (grades K-12) and diverse cultural backgrounds

Instruct classes of as many as 24 students; communicate with teachers, administrators, and parents; and build a positive rapport with students

Develop and utilizes a course syllabus for each course, following established school guidelines

EDUCATION

Post-Baccalaureate Certificate, Focus: Health Information Administration (CHIA) - August 2016

University of Toledo, Ohio 43606. Candidate for RHIA certificate

HITECH Health IT Program, Focus: Practice workflow and Information Management Redesign Specialists July 2011- December 2011

oHouston Community College, Houston, Texas 77030

Master’s In Business Administration (MBA) March 2009 – March 2010

oKeller Graduate School of Management – Houston, TX

Bachelor of Science in Technical Management July 2007 – March 2009

oDeVry University – Houston, TX

Associate of Science in General Studies August 2005 – June 2007

oHouston Community College – Houston, TX

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