TENA GUWOR *********@*****.***
Douglasville, GA, USA
SUMMARY
Efficient and organized Project Manager
with hands-on experience contributing to
project planning, scheduling and
coordination. Good understanding of project
lifecycles and agile methodologies through
academic projects and Self starter projects.
Skilled in leveraging technical tools and
creative strategies to drive business
success. Studying to take my PMP exam.
SKILLS
EXPERIENCE
ASSISTANT GENERAL MANAGER Feb 2022 — May 2025
MINO'S. Winettka — Illinois, USA
LEAD SERVER Mar 2020 — Nov 2021
Mino's Italian. Winettka — Illinois, USA
KITCHEN SUPERVISOR/CHEF ASSISTANT Oct 2017 — Jun 2021 MINO'S. Winettka — Illinois, USA
EDUCATION
BACHELOR OF SCIENCE Jun 2014 — Jun 2017
DePaul University — chicago, Illinois
Google Project Management Professional Certificate Nov 2024 — Feb 2025 Google
PROJECTS
CREATIVE RELAXATION PROJECT
Business Analyst
Team Management
Project Scheduling
Research
Cost Control
customer success
Jira
Microsoft excel
Inventory Management
Negotiation
Performed organization and upkeep of project files to streamline access and sales record. Scheduled meetings and facilitated communication between Sales teams, Production teams and clients.
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Introduction and implementing new sales techniques, resulting in a measurable increase in overall revenue and team satisfaction.
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· Creating customers satisfaction and vendors relationship. Resolved complex customer issues and team challenges with a focus on retention and satisfaction.
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Exceeded sales targets by aligning customer preferences with strategic menu recommendations.
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Mentored new servers, delivering hands-on training in service techniques and operational procedures to ensure smooth integration and performance.
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Provided exceptional customer service, including managing waiting areas during peak times.
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Effectively helped to managed preparation and inventory by placing weekly orders and ensuring efficient kitchen organization.
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Manage and evaluate workflow and productivity, Supported the development of new menu items and dishes. making changes where necessary.
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· Developed lists and ensured readiness for service to ensure performance standard.
· Established a multiple project with budgets below $20k deliver on time for customer.
· Multiple vendors participation and satisfaction.