High School Business Operations

CYNARA SIMMONS

“Learn, Implement, Improve”

**** ****** ****, *** ** Burlington, NJ 08016

Phone:917-***-**** Email:******.**@*****.***

Objective: Proactive and results-driven professional seeking a management position that fosters personal and professional growth.

Education:

DeWitt Clinton High School (2/2003 - 6/2007)

High School Regents Diploma

Employment:

Carvana, Delanco, NJ (01/2023-Present)

S.A.S Associate (Security)

● Oversaw the documentation and management of troubleshooting tickets for vehicles, customer orders, and site incidents.

● Fostered a welcoming and professional atmosphere by assisting staff and visitors effectively.

● Proactively monitored system alerts and addressed security-related inquiries and issues in a timely manner.

● Developed and implemented comprehensive documentation materials to streamline associate workflows and enhance operational efficiency.

● Coordinated tracking and locating of vendors and vehicles entering and exiting the property to ensure seamless operations.

Xerimis Inc., Moorestown, NJ (05/2023-11/2023)

Packaging Room Supervisor

● Maintained accurate records of room inventory and occupancy levels to optimize resource allocation and management.

● Inventoried incoming supplies, ensuring items were organized and available for personnel use.

● Participated in regular management meetings to discuss operational issues, leading to strategic improvement plans.

● Coached staff on effective performance enhancement strategies, resulting in improved product production and team morale.

● Conducted daily inspections of guest rooms to guarantee adherence to quality standards and enhance guest satisfaction.

● Monitored staff performance to ensure compliance with established company policies and procedures, maintaining a high standard of service delivery.

● Provided leadership and mentoring to newly hired employees, offering insights into various company programs for smoother onboarding and integration.

● Consistently practiced safe work habits and ensured compliance with safety regulations by wearing protective safety equipment.

Riversides Urgent Care, Willingboro NJ (11/2018-10/2023) Sr. Business Operations Coordinator/ Medical Scribe

● - Facilitated training sessions for new employees, effectively communicating company policies and procedures to ensure a smooth onboarding experience.

● - Developed and implemented strategic plans to address efficiency, cost reduction, and profit enhancement, demonstrating strong analytical skills in problem-solving.

● - Evaluated and resolved conflicts while addressing internal and external business challenges, enhancing customer trust through active listening and constructive feedback.

● - Provided thorough training for newly hired staff, clarifying corporate policies and job responsibilities to foster a knowledgeable workforce.

● - Ensured compliance with laws, regulations, policies, and procedures related to business operations, maintaining high standards of practice.

● - Cultivated positive relationships with staff and management, promoting a collaborative and supportive workplace culture.

● - Identified customer needs promptly, improving service delivery and satisfaction.

● - Assisted in coding diagnoses and procedures, optimizing billing processes to increase efficiency.

● - Delivered administrative support to healthcare professionals by managing appointment scheduling and correspondence effectively.

● - Demonstrated knowledge of HIPAA Privacy and Security Regulations, ensuring proper handling of patient information in accordance with standards.

Amazon Fulfillment Center, Robbinsville N.J - Process Assistant (Assistant Manager)(7/2013-07/2018) Skills: Proficient in Word Office (Word Document, Excel, Outlook). Leadership, Team Player, Type 70 WPM, Covid Vaccine (Moderna) Administration, Organization and Time Management

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