Revenue Cycle Systems Analyst
Resume:
cyndi honeycutt, MPH, BSHA, CRCR, Six Sigma Green Belt 704-***-****
Salisbury, NC 28147
***************@*****.***
Revenue Cycle Systems Analyst optimizing healthcare operations and ensuring compliance with evolving regulations. Focuses on enhancing revenue cycle processes, chargemaster maintenance, clinically driven revenue cycle, location and provider credentialing, and system design with an emphasis on analytical rigor and collaboration.
I have achieved expert proficiency in registration, eligibility, coverage discovery, prior authorization, payor portals (Waystar, Availity, Evicore), medical necessity, charge master, credentialing, billing, claims (UB04 and 1500), accounts receivable follow up, timely filing, denial management, follow up and bad debt placement.
I am known for a proactive approach, I contribute to seamless workflows by creating and educating teams on revenue cycle rules and addressing complex operational challenges. With a mission to drive efficiency and empower colleagues, my work helps maintain the high standards of financial and operational integrity.
Executive Performance
Iredell Health System-Revenue Cycle Systems Analyst - Iredell Health System 2019-present
Expertise areas: ICD-10, CPT, Cerner Millennium, SSI, Experian, McKesson EHR, Rev Spring, Patient Access, scheduling, billing (UB04 and 1500), coding, credentialing, claims, denial management, insurance reimbursement, point of service collections, credentialing, contracting, chargemaster, workflow development, training
Provide support and analysis for acute hospital, behavioral health hospital and physician network clinics within Iredell Health System and Iredell Physician Network including Primary Care, Orthopedic, Neurosurgery, Cardiology, Vascular, ASC, Oncology, Urgent Care, Urology, Pediatrics
Develop and implement workflows across all provider clinics to ensure streamline processes for improving registration, upfront collections, and coding resulting in an increased clean claim rate, validation rate, edit reduction, revenue and decrease in denials, decrease DNFB and DNFC
Food Lion: Contractor for Bonney Staffing 8/2017-11/2019
Digital Communications Specialist
Manages all forms of requests for E-boards to be created and published within InDesign software,
Manages Leo and HR & Policy sites, writing copy, taking photos and posting stories for associates to enjoy,
Review submissions for appropriateness to the brand and companies and collaborate with BRG's, marketing, other departments and/or leadership prior to posting,
Ensures E-boards follow best practice prior to submission for approval to leadership, inc. copy and photography
Instructs others to use InDesign software for creating E-boards as requested.
Creates "Leo" stories and publish on the intranet using the publishing software, includes copy and photography.
Creates photo collages and post on the intranet using Adobe Creative Suite software.
Responsible for collaborating with director/functional peers to bring strategies to life creatively.
Leads outside agency support to ensure all creative needs are developed in an integrated fashion, on brand and strategy.
Ensure that brand standards and guidelines are upheld and consistently evolve and elevate the end creative product.
Conifer Health Solutions 7/2015-8/2017
Director, CRI Transition Mgmt.
●Facilitate incoming clients into "Conifer Way" successfully,
●Orient staff to Conifer policies and procedures, supervise incoming staff, provide onboarding materials,
●Maintain DNFC/B to goal set by client and Conifer Administrative team, including creation of Profit and Loss statement, auditing, forecasting and budgeting.
Rowan Helping Ministries 12/2013-3/2015
Putting God's Love into Action.
Interim Director of Shelter Services (1/2015-8/2015)
●Provide oversight for all shelter services including: Emergency Shelter, Transitional Housing, Veterans' Contract Housing, New Tomorrow's Training, Journey Forward program.
●Supervise Case Managers, Shelter Coordinator and Shelter Staff (17 direct reports)
●Participate in local, state and national efforts to end homelessness, oversee transition to NC HMIS for Rowan Helping Ministries organization.
Crisis Assistance Financial Counselor Volunteer (2013-2014)
McKesson Health IT and Management Consulting 11/07-04/14
One of the world's largest health IT companies. Recognized worldwide for Health IT, Pharmaceuticals and Supply Chain solutions.
Sr. Business Services Consultant: Provided successful education and training for clients and staff implementing and optimizing Paragon electronic medical record systems. Business Analyst transformed stakeholder requirements into software design solutions.
●Increased client revenue by streamlining processes and workflow in addition to integrating all systems. Able to walk customers through entire Paragon patient process beginning with registration and ending with revenue on general ledger including clinical applications.
●Manage Cost Accounting database to correspond to Profit and Loss statement by working day 7.
●Implemented electronic health record systems on time 100% during the outset of Meaningful Use and other governmental acts streamlining electronic health record data collection and quality initiatives.
●Trained new team members in order to increate billable percentages within 90 days of employment.
New Hanover Health Network 01/2007-11/2007
East Coast health network consisting of New Hanover Regional Medical Center and multiple physician practice
Project Manager - Strategic Planning
Defined business cases, assembled project teams, and implemented business process reengineering initiatives.
●Recognized for delivering projects with some of the highest quality as the designated certificate of need conduit with the state of NC. Wrote and reported excellent business cases in order to highlight the success of the building project with the state of NC.
●Initiated physician service product lines for comparability of physician services and ROI for each service line. Software business analyst interviewing stakeholders and incorporating needs into software design.
●Improved estimating of project deliverables by training junior consultants on process reengineering methodology and project management.
Novant Health 08/2003-04/2006
East Coast health network consisting of 13 non-profit, acute care medical centers across the southeast United States.
Manager - Cost Accounting and Best Practice
●Defined business cases, assembled project teams, and implemented cost accounting reengineering initiatives.
●Audited and budgeted cost for 13 non-profit, acute care medical centers. Maintained cost based Profit and Loss statement including monthly auditing and reconciliation by working day 7.
Rowan Regional Medical Center (Novant Health) 10/1988-08/2003
Salisbury, NC Acute Care Hospital, <300 inpatient beds
Lead Decision Support Analyst (1998-2003) and Staff Development Coordinator (1988-1998)
Decision Support team developed after IT System replacement in 1998. Implemented educational program for Support Services team.
EDUCATION / CAREER DEVELOPMENT / CERTIFICATIONS / AFFILIATION
M.P.H. Degree
UNC Chapel Hill, NC 2009
BSHA Degree
Kennedy Western University
Cheyenne, WY 1999
Accounting Degree
Salisbury Business College, 1984
Executive Leadership Training
Human Services Privacy Certification
Project / Program Management
Human Services/Public Health/IT Executive Leadership
Case Process Reengineering
Six Sigma
Green Belt
Grace Ridge HOA Board of Directors, Treasurer
references:
Audrey Bergstrom, **************@*****.***, 912-***-****
Shelley Daniels, 704-***-****
Contact this candidate