Post Job Free
Sign in

Regulatory Compliance Operations Leader

Location:
Denver, CO
Salary:
75000
Posted:
July 19, 2025

Contact this candidate

Resume:

Michael Milam – Senior Facilities & Operations Leader

MICHAEL MILAM

Senior Facilities & Operations Leader

Thornton, CO • ***********@*****.*** • 303-***-**** • linkedin.com/in/mikemilam SUMMARY

Results-driven operations executive with 25+ years leading multi-site healthcare, retail, and commercial facilities up to 2 million sq. ft. Expert in cost optimization, regulatory compliance, and building empowered teams that deliver measurable results. Adept at transforming operational complexity into scalable, high- performing systems using modern technologies and evidence-based management. Proven ability to sustain high client retention and navigate crisis or change in regulated, fast-paced environments. Leadership Philosophy:

I transform operational chaos into reliable, scalable systems that maximize people, processes, and results. KEY ACCOMPLISHMENTS

• Reduced annual maintenance and supply costs by 20%+ (>$250K/year) while raising audit and compliance scores.

• Directed field operations across five states for major national retail brands (Sam’s Club, Walmart, Home Depot) and large healthcare facilities.

• Achieved 98%+ client retention through quality management, process innovation, and responsive service.

• Spearheaded COVID-19 and supply chain crisis responses—maintaining regulatory compliance and uninterrupted service.

• Developed and launched a mobile work order platform, increasing team efficiency and response times by 30%.

• Built and retained high-performing teams, reducing turnover and elevating inspection results.

• Implemented preventive maintenance programs and digital CMMS systems, minimizing downtime and maximizing asset life.

Page 1 of 4

Michael Milam – Senior Facilities & Operations Leader CORE COMPETENCIES

• Multi-Site Facilities & Operations Leadership

• Regulatory Compliance (OSHA, Joint Commission, Infection Control)

• Budget Development & Cost Optimization

• Staff Training, Development & Retention

• Contract Negotiation & Client Relations

• Quality Assurance & Audit Readiness

• Crisis Management & Change Leadership

• Supply Chain & Inventory Management

• Preventive Maintenance & Asset Management

• Technology Integration (CMMS, Mobile Work Orders, Digital Workflows)

• Safety & Risk Management

• Sustainability & Process Improvement

TECHNICAL SKILLS

CMMS platforms (e.g., eMaint, UpKeep), Microsoft Office Suite, Inventory Management Software, Mobile Work Order Apps

PROFESSIONAL EXPERIENCE

MAINTENANCE DIRECTOR

Christopher House, Denver, CO Jan 2021 – Dec 2023

• Directed all maintenance and environmental services for a skilled nursing and rehabilitation facility.

• Ensured full compliance with healthcare safety, infection control, and regulatory requirements.

• Managed capital projects, vendor relationships, and preventive maintenance programs, reducing emergency repairs and facility downtime.

• Electrical, plumbing carpentry, dry wall, pool maintenance, jacuzzi maintenance

• Life Safety / State Inspection

Page 2 of 4

Michael Milam – Senior Facilities & Operations Leader FIELD MANAGER – MULTI-STATE OPERATIONS

Diamond Brush CO, NE, WY, KS Jan 2019 – Dec 2021

• Managed field service delivery for Sam’s Club, Walmart, Home Depot, and other major clients across five states.

• Supervised, trained, and scheduled mobile teams, ensuring consistent service quality and regulatory compliance.

• Oversaw logistics, inventory, and equipment distribution; maintained top client satisfaction and contract renewals.

• Introduced digital tracking for work orders and site visits, improving operational transparency and efficiency.

AREA MANAGER

Frantz Building Services 2014 – 2018

• Directed multi-site cleaning operations for diverse commercial clients, maintaining high retention rates.

• Implemented efficient workflow systems and preventive maintenance to ensure consistent results.

• Conducted quality inspections, optimized labor allocation, and managed equipment and supply inventories.

CREW SUPERVISOR – HEALTHCARE SPECIALIST

Professional Floor Care 2013 – 2014, 1989 – 1992

• Led specialized floor care teams in critical healthcare settings (ORs, ERs, labs, patient areas).

• Ensured compliance with stringent sanitation, infection control, and regulatory protocols.

• Implemented advanced cleaning and safety procedures for biohazard and high-risk environments. OPERATIONS MANAGER

Coverall Cleaning 2012 – 2013

• Directed franchise operations and process improvements for commercial cleaning accounts.

• Developed onboarding and ongoing training for franchisees, standardizing procedures and elevating service delivery.

• Managed procurement, equipment, and supported business development and contract negotiation efforts. ENVIRONMENTAL SERVICES MANAGER

National Health Care 2008 – 2011

• Managed all environmental and maintenance operations for a 126-bed long-term care facility.

• Controlled budgets, procurement, labor allocation, and compliance for Joint Commission and regulatory standards.

Page 3 of 4

Michael Milam – Senior Facilities & Operations Leader

• Led quality control, corrective action, and specialized biohazard disposal operations. OWNER & OPERATOR

Mikeco 1998 – 2007

• Founded and grew a profitable commercial cleaning business serving properties up to 200,000 sq. ft.

• Managed contracts, full business operations, HR, regulatory compliance, and supply chain.

• Developed innovative solutions to enhance profitability and service quality. OPERATIONS MANAGER

Jani-King 1995 – 1998

• Managed regional operations overseeing 130 franchisees and ~1 million sq. ft. of commercial space.

• Developed training and quality control programs, supported contract negotiations, and led specialized healthcare cleaning projects (hospital relocations, OR/ER, Joint Commission prep). GENERAL MANAGER

RJJ Enterprises 1992 – 1995

• Led commercial cleaning operations across multiple retail locations totaling 2 million sq. ft.

• Directed staff of 75+, implemented onboarding, training, and quality assurance systems. PROFESSIONAL DEVELOPMENT & CERTIFICATIONS

• OSHA 30-Hour General Industry

• Facility Management Professional (FMP), IFMA

• Joint Commission Compliance Training

• LEED Green Associate

• Ongoing professional development in commercial cleaning operations, CMMS, and leadership References available upon request.

Let me know if you want a minimalist, double-column, or further condensed version—or if you need tailored phrasing for a specific job post or industry sector! Page 4 of 4



Contact this candidate