Post Job Free
Sign in

Data Entry Virtual Assistant

Location:
Miami, FL
Posted:
July 19, 2025

Contact this candidate

Resume:

HAYDEE BONILLA

SKILLS

• Community activities

• Patient Transport

• Medication Administration

• Compassionate client care

• Order Management

• Table Bussing

• Food Delivery

• Food Running

• Safe Food Handling

• Sales expertise

• Menu knowledge

• Performance Improvement

• Business Administration

• Marketing

• Strategic Planning

• Team Leadership

• Staff Development

CERTIFICATIONS

• Certified Home Health Aide

• Food Handler Certification

• AED Certification

LANGUAGES

English

Spanish

REFERENCES

Available upon request

Highly organized and detail-oriented professional seeking a remote position as a Virtual Assistant or Data Entry Specialist. Bilingual and customer-focused, with strong communication skills and a proven ability to work efficiently in fast-paced environments. Proficient in Microsoft Office, Google Workspace, and Zoom, with a fast typing speed and a strong commitment to accuracy and confidentiality. Eager to bring reliability, professionalism, and a service-oriented mindset to a remote team.

WORK HISTORY

December 2024 - Current

Restaurant Hostess Islamorada Fish Company, Bass Pro Shops, Islamorada, FL

April 2023 - December 2024

HHA Kingdom Healthcare Services, Homestead, FL

Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.

Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.

Answered customer questions about hours, seating, and menu information.

Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.

• Assisted clients with bathing, dressing and incontinence care. Followed HIPAA regulations to maintain confidentiality of sensitive patient information.

• Documented care provided and submitted notes to supervisor.

• Improved patient outlook and daily living through compassionate care. Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.

Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.

Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.

Aided with mobility and independence for disabled individuals and continually monitored safety.

Helped clients stay happy and healthy by providing mental and emotional support.

Assisted with client personal care needs to foster independence and well-being.

Maintained clean and well-organized environment for client happiness and safety.

Developed strong and trusting rapport with patients to facilitate smooth, quality care.

CONTACT

Homestead, FL 33030

786-***-****

***********@*****.***

January 2019 - March 2023

Server Manager Key Largo Evelyn's restaurant, Key Largo, FL September 2016 - June 2019

Manager Michaels Arts and Crafts, Homestead, FL

February 2014 - September 2016

Server Redland Grill, Homestead, FL

Provided entertainment and companionship through conversation, reading and board games.

Investigated and resolved complaints regarding food quality, service or accommodation.

Communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.

• Established standards for personnel performance and customer service. Maintained table setting by removing courses, replenishing utensils and refilling drinks.

Motivated staff through acknowledgment of hard work and achievements.

Provided information about menu selections and made recommendations.

Served orders by picking up and delivering customers' choices from bar and kitchen.

• Verified and confirmed staff schedules to properly cover shifts. Provided cross and ongoing training to help servers and wait staff improve skills crucial for productivity.

Wrapped sandwiches, hot entrees and desserts for serving or for takeout.

Created positive guest experience by listening to guest needs and recommending options to meet requests.

Leveraged proper serving etiquette to promote inviting dining atmosphere.

Managed tables throughout dining room to execute service at highest level.

Determined marketing strategies by reviewing operating and financial statements and departmental sales records.

Enforced customer service standards and resolved customer problems to uphold quality service.

• Maintained adequate staffing to meet objectives within budget.

• Monitored staff performance and addressed issues. Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.

Communicated company directives and programs to associates and ensured all follow-up items were completed accurately and timely.

Conducted quality, timely performance feedback and performance appraisals.

Exercised good judgment and decision-making in escalating concerns and resolving issues.

Trained employees in additional job positions to maintain coverage of roles.

Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.

Presented menus to patrons to answer questions about offered items and make suitable recommendations.

• Cleaned tables and chairs to prepare dining area for next customers. Recorded meal selections and transactions in microsystem to deliver prompt service.

Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.

Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.

• Addressed complaints to kitchen staff and served replacement items. Displayed enthusiasm and knowledge about restaurant's menu and products.

Greeted customers, answered questions and recommended specials to increase profits.

Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.

Trained new employees in restaurant procedures and plating techniques.

Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.

EDUCATION

June 2016

High School Diploma

Mavericks High Homestead



Contact this candidate