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Customer Service / Data Entry

Location:
Cayanga, Pangasinan, Philippines
Salary:
20000
Posted:
July 19, 2025

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Resume:

Work Experience

Pharmacist / Officer-in-Charge January 2021- August 2024

Education

Skills

Bachelor of Science in

Pharmacy

October 2002

Jennylen Carolino, RPh.

Administrative task

Certificates

Profile

Experienced Medical Allied Graduate with strong background in general, medical, and dental administration. Certified in medical billing, data entry, cold calling, and lead generation. Highly organized, detail-oriented, and committed to delivering efficient and reliable remote administrative support. Adept at using various CRM and healthcare software to streamline operations and enhance client satisfaction.

Virgen MIlgrosa University

Foundation

HIPPA Certificate for Business

Associates

Medical Billing Certificate

Registered Pharmacist - year

2004

Virtual Assistant

Manual Screening Drug Test

Certificate

Branch Pharmacist September 2015 - August 2020

Seven G Drugmart

Generika Drugstore

Medical Administration

Certificate

Contact

******************@*****.***

+63-910*******

Lead Generation

Customer service

Dental Virtual Assistance

Certificate

Reviewed prescriptions for accuracy, appropriateness, and interactions.

Responded to patient inquiries via phone, email, or online chat regarding prescriptions, refills, store hours, insurance, and general pharmacy services.

Assisted with medication therapy management and adherence programs

Conducted community programs aimed in increasing

healthcare awareness

Managed prescription refill workflows and follow-up communications

Lead, trained, and mentored pharmacy assistant and support staff.

Supported front-end pharmacy operations remotely

Generated reports on sales, inventory, patient follow-ups, or compliance

Coordinated with healthcare providers for prescription clarifications and therapy optimization

Multi-tasking

Attention to detail

Data Entry

Appointment scheduling

Referrals

Navigation of Electronic Health Records

Knowledgeable in Google workspace,

Microsoft office, MS teams, Zoom, Slack,

Canva, Ring Central

Medication refills

Cold Caller / Lead Gen. (Trainee) July 2025

I am Contact Solution

Dental Receptionist January 2025- June 2025

Schedule, reschedule, and confirm patient appointments. Answer phone calls, respond to inquiries, and route calls as needed.

Maintain patient records, update personal and insurance information.

Process payments, issue receipts, and handle basic billing and insurance claims.

Coordinate with dental staff to ensure smooth patient flow. Handle patient reminders, recalls, and cancellations. Conduct outbound cold calls to potential customers from a provided list or sourced leads.

Introduce the company’s products or services and effectively communicate their value.

Identify prospects' needs and qualify leads based on predefined criteria.

Set appointments or transfer qualified leads to the sales team. Maintain accurate and up-to-date records of calls, responses, and outcomes using CRM software.

Follow up on previous contacts and nurture leads over time. Nelmida Dental Clinic

Cold Calling

Insurance Verification

Managed scheduling of drug tests, appointments, and follow- ups with clients or collection sites.

Handled email and phone communications with clients, labs, and internal staff.

Maintained and updated digital records and reports in the drug testing management system.

Drug Analyst / Receptionist

J. Veniz Drug Testing Center March 2005 - August 2013 Provided consistent high-quality pharmaceutical care by ensuring accurate dispensing, offering personal patient counselling, managing minor illness and monitoring chronic diseases

Build strong patient trust and loyalty through compassionate service and professional advice

We Serve Generics Pharmacy

Pharmacist February 2014 - June 2015



Contact this candidate