Supply Chain Customer Service

ABOUT ME

Results-driven professional with over * years of diversified experience in finance, marketing, supply chain, and customer service across leading companies in textiles, retail, and manufacturing. Proven track record in financial management, import handling, client relations, recovery operations, and inventory control. Skilled in ERP systems, audit support, and cross-functional coordination. Strong communication and problem-solving abilities with a focus on efficiency and service excellence. Adaptable and detail-oriented with a commitment to continuous improvement. WORK EXPERIENCE

Assistant Finance Manager (01 Year)

Supper International Pvt Ltd

Responsibilities

• Managed daily financial operations including budgeting, forecasting, and expense tracking.

• Oversaw import documentation and LC processing with shipping and clearing agents.

• Handled vendor payments, bank reconciliation, and invoice management.

• Prepared monthly financial statements and supported internal and external audits. Marketing Executive (01 Year)

Supper International Pvt Ltd

Responsibilities

• Developed and implemented marketing campaigns to boost product visibility.

• Conducted market research and competitor analysis to identify growth opportunities.

• Coordinated with sales and distribution teams to ensure product availability.

• Managed customer relationships and resolved client issues to improve satisfaction. Marketing Executive & Recovery Officer (01 Year)

Rotech Pakistan

Responsibilities

• Promoted company products to clients through direct and indirect marketing channels.

• Built and maintained client relationships to achieve sales targets.

• Followed up on outstanding payments, negotiated settlements, and reduced overdue accounts.

• Generated recovery reports and maintained accurate payment records. Manager Assistant (02 Year)

Bari Textile Mills – Hub Unit

Responsibilities

• Supported plant manager in day-to-day operations and production scheduling.

• Coordinated with procurement, logistics, and maintenance departments.

• Prepared operational reports, maintained documentation, and managed files.

• Handled internal communications and scheduling meetings for senior management. UZAIR SAEED

Nationality: Pakistani Date of birth: 15/01/1991 Gender: Male

Phone number: +92-348*******

Email address: ************@*****.***

Home: House #6, block #140, Sector: 5-D, North Karachi, (Pakistan) Other language(s):

English

LISTENING B1 READING B1 WRITING B1

SPOKEN PRODUCTION B1 SPOKEN INTERACTION B1

Yarn Executive (02 Year)

Bari Textile Mills

Responsibilities

• Managed yarn procurement and inventory control.

• Liaised with suppliers and ensured timely delivery of raw materials.

• Monitored yarn quality and coordinated with the quality assurance team.

• Handled yarn issuance and stock reconciliation.

Junior Assistant – SCM Department (01 Year)

Soorty Denim Enterprises (Pvt) Ltd

Responsibilities

• Assisted in supply chain operations including procurement and vendor coordination.

• Supported in inventory planning, goods receiving, and stock management.

• Maintained accurate records in ERP systems (e.g., SAP, Oracle).

• Collaborated with logistics team for on-time delivery and shipment tracking. Customer Relationship Officer (C.R.O.) (06 Months) Imtiaz Super Store

Responsibilities

• Assisted customers in resolving product and service queries at the front desk.

• Handled billing, refunds, and complaints in a professional manner.

• Maintained customer feedback logs and suggested service improvements.

• Promoted loyalty programs and special offers to enhance customer engagement. EDUCATION AND TRAINING

B.Com

Karachi University

Intermediate

Govt.Degree College Surjani Town [ 2014 ]

Matric

The North Public School [ 2007 ]

SKILLS

Financial Reporting / Budgeting and Forecasting / Import Documentation / Tax Compliance / Marketing Strategy

/ Customer Relationship Management (CRM) / Recovery Management / ERP Systems (SAP, Oracle) LANGUAGE SKILLS

Mother tongue(s): Urdu

Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user

Contact this candidate