Administrative Assistant Client Support

PRISCILLA GUERRERO

**** * ***** ****** *** E Fresno, Ca 93710 · 510-***-****

********.***********@*****.***

Dynamic Administrative Assistant with over 5 years of diverse administrative experience in various sectors. Proven skills in client communication and document management, evidenced by successful client support initiatives at Aguajito Veterinary Hospital. Managed office operations, ensuring smooth functioning while maintaining financial accuracy. I am eager to leverage a background in operational efficiency and customer service to enhance productivity and effectiveness in the community.

EXPERIENCE

AUGUST 2023 – CURRENT

CUSTOMER CARE REPRESENATIVE SUPERVISOR, AGUAJITO VETERINARY HOSPITAL

• Supervised and trained new hires, enhancing team efficiency and ensuring adherence to operational standards.

• Managed client medical records and communicated with organizations for funding opportunities, contributing to improved client support and streamlined administrative processes.

• Oversaw financial transactions and bookkeeping, including cash handling and processing bills and expenses.

EXPERIENCE

MAY 2022 – AUGUST 2022

CREDIT ADMINISTRATIVE ASSISTANT, HARD ROCK HOTEL AND CASINO

• Evaluated credit line eligibility for casino patrons by analyzing credit reports verifying account information with financial institutions.

• Managed correspondence with patrons to obtain necessary documentation and provided timely updates on application status.

• Coordinated the procurement of office supplies to support seamless operations with the department.

EXPERIENCE

OCTOBER 2021 – FEBRUARY 2022

BARTENDER/SERVER, PURPLE LINE URBAN WINERY

• Demonstrated strong mixology skills while efficiently preparing a variety of beverages, ensuring compliance with food handling regulations.

• Managed cash transactions, maintaining accurate financial records, and showcasing proficient cash handling and mathematical skills.

• Delivered exceptional customer service by promptly taking and delivering orders, contributing to a positive dining experience through effective communication and time management. EXPERIENCE

JUNE 2021- OCTOBER 2021

PROMOTIONS ASSISTANT, GOLD COUNTRY CASINO RESORT

• Assisted in the coordination and execution of weekly tournaments and promotions, ensuring smooth operations and enhancing guest experiences.

• Managed communication channels, responding to company emails, and making announcements while maintaining positive relationships with guests.

• Supported the development and maintenance of the company's social media presence to enhance engagement and brand visibility.

EXPERIENCE

MAY 2019 – JUNE 2021

OFFICE MANANGER, NOR CAL RECYCLERS

• Oversaw financial transactions and bookkeeping, including cash handling and processing bills and expenses.

• Managed office communications effectively, including handling correspondence, answering calls, and monitoring client emails.

• Coordinated office operations by scheduling, data entry, and spreadsheet management to ensure a streamlined workflow.

HIGH SCHOOL DIPLOMA, OROVILLE ADULT SCHOOL

COSMETOLOGIST, MILAN INSTITUTE

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