William Davis
Technical Skills:
Ability to plan and install LAN and WAN technology; Experience and working knowledge of Cisco IOS; Worked with HP, Dell, Barracuda Networks, Juniper, and IBM network solutions; Project planning skills for network deployment and upgrades; Performed IPv4 to IPv6 integration; Network configuration and troubleshooting skills for TCP/IP, STP, QOS, PPP, Frame-Relay, Site-to-Site and Remote VPN, NAT, RIP, EIGRP, OSPF, IS-IS, MPLS, and BGP protocols; Wireless 802.11x, Cisco ASA 5500, 5520, 5580 series, & VoIP planning, configuration, and installation; Network provisioning and bandwidth optimization skills; VLSM/CIDR planning, design and configuration skills. Professional Experience:
Los Angeles, CA (07/99-09/2002; 04/2003 – Present) Network Engineer Consultant
Troubleshot a broad range of network and administrative solutions
Implemented and upgraded client networks and devices
Designed and developed enterprise networks and security solutions
Created backup and design strategies to meet performance levels
Configured and updated Cisco 1800, 2600, 3600, 5500, 6500 & 7500 series routers
Configured and updated Cisco 2900, 3000, 4000 Catalyst, 7000 series Nexus, & 8000 switches
Applied knowledge of routing protocol such as RIP, EIGRP, OSPF, IS-IS, and BGP
Wireless 802.11a-n WPA/WPA2 installation, configuration and troubleshooting
Working knowledge of TCP/IP, PPP, Frame-Relay, MPLS, LACP, VLANs, VTP, STP, RSTP+
Modified and managed automation scripts using Pearl and PHP scripting.
Clients include: Outsource Technical, Collier International, Kaiser Permanente, etc... CCH, INC., Torrance, CA 90503 (09/2002 – 4/2003)
Technical Support Representative
Performed installation and operation of ProSystem fx tax software
Supported Microsoft Windows ‘2000, XP, Novell Netware, Lotus Notes, and Citrix
Provided support for network connection issues
Performed quality control testing of software products
Created call tracking tickets via Heat SOS software SMART & FINAL CORPORATION, Commerce, CA 90040 (12/1998 – 07/1999) Office Automation Analyst
Controlled email accounts via Microsoft Exchange and Outlook 97/98
Maintained projects plans in Microsoft Project 98 and Microsoft Visio software
Produced reports in ad-hoc query tools such as SAS, SAP, and COGNOS
Created technical documentation to support the user community
Trained and lead technical staff on MS Mail 3.0 to Exchange Server 5.5 e-mail migration SMART & FINAL CORPORATION, Commerce, CA 90040 (12/1990 – 12/1998) Computer Operator
Controlled the IBM 390 and ES9000 MVS/ESA mainframe utilizing JES2 IMS
Analyzed terminal problems through TSO and VTAM
Monitored and controlled DB/2 and VSAM databases
Analyzed program disk space requirements and JCL abends
Optimized Oracle 7.3/8.0, Sybase 10/11, and MS SQL 6.5/7.0 RDBMS
Controlled IBM AIX 4.3 RS/6000 computer systems
Performed Dell & IBM Server Administration
EDUCATION:
West Los Angeles College, Culver City, CA
Cisco Networking Administrator
Professional Career Institute, Cerritos, CA
CompTIA A+ Certified Professional
Professional Career Institute, Cerritos, CA
Microsoft Certified Professional
DeVry University, Pomona/LA, CA
Computer Information Systems
Urban League Training Center, LA, CA
Certified Computer Operator
Grant High School, Van Nuys, CA
Social Studies