Customer Service Sales Manager

DAVID SALCEDO

Jackson, NJ ***** 646-***-**** *********@*****.***

SUMMARY

Results-driven Sales Manager with proven success in leading sales teams to achieve targets and expand market reach. Skilled in developing effective sales strategies, fostering client relationships, and identifying new business opportunities. Demonstrated ability to improve team performance through coaching and motivational techniques. Consistently enhanced revenue growth by implementing innovative sales tactics and optimizing operational processes. Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

SKILLS

Sales forecasting

Customer relationship

management

Data analysis

Order processing

Customer service manager

EXPERIENCE

03/2017 to Current Sales and Customer Support Manager Castle brothers Furniture Manasquan, New Jersey

Reviewed daily reports of orders placed and shipped out via online store or telephone orders.

Enhanced sales volume through skilled support to both new and inactive customers.

Provided feedback on employee performance and identified areas for improvement.

EDUCATION AND TRAINING

06/1996 High School Diploma

Barbara Goleman Senior High School Miami Lakes

LANGUAGES

English:

Professional

Spanish:

Professional

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