Kimberly Robinson
Medical Assistant
Jonesboro, GA 30236
*.************.**@*****.***
Authorized to work in the US for any employer
Work Experience
Office Administration Assistant
The Meadows Outpatient Center-Sandy Springs, GA
May 2024 to Present
• Scheduling and verifying patient appointments.
• Answering phone calls, transferring callers to the correct department, and answering questions about the facility.
• Service (Patient) Check Ins using MyAvatar.
• Ensuring that all paperwork is completed and filed accurately. Maintaining confident patient information
• Collect urine samples for substance testing. Fill out all required paperwork and logs associated with the client's substance use test.
• Log daily attendance using Excel. Scanning and uploading medical records. Medical Records (remote)
CIOX Health-Atlanta, GA
August 2018 to Present
• Gathering, entering, and updating patient information and medical data using standardized codes and software programs.
• Issuing, retrieving, and delivering medical files to persons and agencies according to laws and regulations.
• Collaborating and communicating with healthcare professionals to obtain, verify, and clarify patient information and diagnoses.
• Maintaining and securing electronic health records databases and master index of patient records. Front Office Manager
Henry OB/GYN Associates-Stockbridge, GA
2017 to 2018
• Oversee front desk staff, including medical assistants.
• Order and organize office supplies.
• Assist with preparing payroll, approving overtime, and evaluating performance. Also assist with hiring and training.
• Schedule appointments and maintain the provider schedule.
• Assist with insurance authorizations and medical billing, organize medical records, and provide patient information.
• Oversees patient care and clinic flow. Handles patient complaints and resolve issues in a timely and professional manner.
Medical Assistant
Arthritis and Rheumatology Clinic-Jacksonville, FL 2014 to 2017
• Greet and check in/out patients.
• Schedule and confirm appointments.
• Insurance prior authorization, post payments, answer phone calls.
• Process and file paper medical records while protecting patient confidentiality.
• Room patients, take vitals, review and update medications.
• Order labs, call in medications, and refer patients to other doctors or facilities for further testing. Medical Assistant/Front Desk
St Vincent Spine & Brain-Jacksonville, FL
2010 to 2014
• Greet patients in person or by phone.
• Verify insurance and eligibility, and schedule appointments.
• Gather and input patient information into electronic health records
• Inquire about and process patients' health insurance.
• Perform bookkeeping duties, such as credits and collections, and prepare billing statements.
• File and retrieve patient records.
• Update patient demographics and insurance information. Medical Assistant/Referral Specialist
Neurology Associates-Maitland, FL
2006 to 2009
• Summit and follow up on patient referrals to other clinics or doctors.
• Verify patient insurance eligibility and benefits for doctor approved procedures.
• Process referrals and patient records.
• Prepares exam rooms for patient visit.
• Take patient vitals and updated medical history.
• Clean and sterilize instruments and exam rooms.
• Give Botox injections.
Medical Records
STAT Imaging-Orlando, FL
2005 to 2006
• Receive, count, and sort paper medical records according to the assigned hospitals.
• Scanning paper medical records into patients charts.
• Electronically filing medical records into the appropriate patient chart.
• Assigning accurate medical codes to patient procedures and diagnoses. Education
Bachelor's in Health Science
University of Phoenix-Online Campus-Remote
June 2021 to October 2024
Certified Medical Biller
Everest University-Jacksonville, FL
2016
Certificate in Medical Assistant
Remington College-Cleveland, OH
2003
High school diploma
Haines City High School-Haines City, FL
August 1996 to May 1999
Skills
• Insurance Verification
• Medical Scheduling
• Communication skills
• eClinicalWorks
• Customer support
• Patient Care
• Medical Records
• HIPAA
• Experience Administering Injections
• EMR Systems
• EMR systems
• Conflict management
Certifications and Licenses
Driver's License