Security Officer Brand Ambassador

SHARON McILHARGEY

*-** ******* ****** *******, Ontario

905-***-**** ****************@*****.***

PROFILE

Valid First Aid (St. Johns Ambulance), CPR A & C

Security Experience circa 1989

Degrees in Police Foundations, Private Investigation

Studied Law & Security Administration at Durham College UOIT

Strong guest relations and supervisory skills

Analytical, organizational, interpersonal, communication and multitasking skills

College-acquired knowledge of Microsoft office applications: Excel, Word, Outlook etc.

Ready and willing to work a flexible schedule

OFFICE AND COMMUNICATION SKILLS

Contact contractors for repairs and maintenance of the establishment

Document, track and maintain information

Skilled in assessing situations and resolving issues

Applying sound judgment, analytical thinking, detailed reporting

Follow and enforce established procedures and company practices

Liaise with key internal teams and external partners (suppliers, contractors, government agencies and regulatory bodies)

Write parking tickets for on-site parking offences

EXPERIENCE

Years of experience in Security Fields: Condominium, Residential, educational, corporate, government, commercial, tourism, loss prevention, industrial, static, contract, temporary date from 1989. Many were contract, temporary assignments.

CanGuard Security and Investigations Inc.

Oshawa, Ontario 2017-Present

Responsible for protecting the assets of the Condominium Corporation Durham Corporation 56 against theft, fraud and abuse, using surveillance techniques to monitor operations while establishing and contributing to a safe and welcoming work environment for all team members

Contact Maintenance for repairs, contractor liaising, tenant issues

Escort Maintenance to areas requiring repairs, special clearance

Support the company’s vision, mission and values

Comply with security policies and procedures in order to secure company assets

Ensures compliance with licensing laws, health and safety and other statutory regulations

Monitor CCTV cameras, log and preserve incident footage for insurance, owners

Document illegal activities

Remove trespassers from site

Protect employer's contracted site from vandalism, theft and other illegal activity

Patrol the grounds or while stationed at a static position.

Interact with the general public

Safeguard patrons and their property

Assist guests whenever asked, patrons, renters and owners as required

Greet visitors, give directions and escort motorists to their vehicles if need be.

Primary Response/RSSI

Toronto, Ajax and Pickering

2014-2015

Condominium Security, Special Assignment at Union Station

Honda Indy

Summer 2010

Prevent unauthorized early entry into beer tents, pit areas, parking lots

Art Gallery of Toronto

2008-2009

(Relocated)

Check visitors' tickets and give directions to exhibits

Supply First Aid for minor injuries

Protect artwork from enthusiastic art aficionados who want to touch exhibits

Escort contractors around galleries

Customer Service Representative, Adecco, Oshawa, ON, 2000 to Present

Support customers and determine their requirements, input data into database and upload details, collaborate in the delivery of training after hours

Brand Ambassador, Mosaic North America, Greater Toronto Area, ON, February 2007 to Present

Represent brands to increase awareness and build customer preference

Office Administration, Commissionaires – Fingerprinting Office, Oshawa/Toronto, ON, 2005 to 2009

Responsible for capturing fingerprints for RCMP processing as well as documenting, writing and reporting security incidents. Concierge, front desk administration.

EDUCATION, TRAINING AND CERTIFICATIONS

Several Healthcare courses online via Alison

SmartSrve 2024

Resident Support Aide 2023

SmartChek 2023

Medical Terminology, University of Des Moines 2020

Police Foundations Diploma, Trillium College 2012

Private Investigations Certificate, ICS Canada/University of Pennsylvania 2008

Law and Security Administration Program, Durham College UOIT 2005

First Aid, CPR A & C, AED-Red Cross 2025

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