Records Clerk

SHAVITA PERKINS

Martinsburg, WV Remote & Open to Relocation

***********@*****.*** +1-443-***-****

linkedin.com/in/VitasMae8504

SUMMARY

Multifaceted professional with 10+ years of cross-industry experience in healthcare, operations, customer service, and creative content. Emotionally intelligent, detail-oriented, and highly adaptable, with proven success in transcription, editing, document formatting, and client communications. I am skilled in scoping and proofreading transcripts using various style guides, including Bluebook, GPO, and Chicago, and actively pursuing a degree in Clinical Psychology to deepen my advocacy and mental health awareness while building a remote-first career in transcription, editing, and legal support.

REMOTE WORK & TRANSCRIPTION PROJECTS

Freelance Writer, Transcriptionist & Scoping Specialist

Remote 2015–Present

Edited and scoped legal and creative transcripts with meticulous formatting using GPO, GAO, and APA standards.

Transcribed interviews, podcasts, and judicial proceedings using Otter.ai and Descript.

Delivered captions and subtitle files (.SRT, .VTT) for accessibility, using Amara and Subtitle Edit.

Managed remote communications with clients, ensuring confidentiality and quick turnaround.

Produced accurate, publication-ready documents with Microsoft Word, Adobe Acrobat, and Google Docs.

SELECTED EXPERIENCE

Manufacturing Technician

Volvo Group North America – Hagerstown, MD Jul 2021–Present

Assembled diesel engines with precision and quality control for commercial shipment.

Conducted Cold Run Testing and adhered to rigorous safety protocols.

Customer Service Representative

Signature Retail Services – Baltimore, MD Aug 2017–Jul 2019

Enhanced brand visibility through product display setup.

Provided exceptional service and built trusted client relationships.

Clinical Support Coordinating Manager I

Johnson’s Consulting – Baltimore, MD Jan 2016–Feb 2019

Managed patient files, medical supply logistics, and insurance documentation.

Scheduled appointments and led intake coordination with compassion and efficiency.

Additional roles in caregiving, phlebotomy, and security are available upon request.

EDUCATION

B.A. in Clinical Psychology (In Progress)

Southern New Hampshire University – Remote 2020–Present

A.A. in Medical Assisting

TESST College of Technology – Baltimore, MD 2003–2007

Certificate in Phlebotomy

Kaplan University – Hagerstown, MD 2008–2010

A.A. in General Studies

Baltimore City Community College – Baltimore, MD 2001–2002

High School Diploma

Edmondson High – Baltimore County, MD 2000–2003

SKILLS & TOOLS

Core Competencies

Digital Scoping & Transcription

Document Formatting & Style Guide Mastery (GPO, Bluebook, AP, Chicago)

Written & Verbal Communication

Client Relationship Building

Fast Turnaround & High Accuracy

Empathy-Driven Service

Legal & Records Knowledge

Legal Formatting & Citation

Medical Documentation & HIPAA Compliance

Intake Coordination & Insurance Logistics

Technology & Software

Microsoft Office Suite (Word, Excel, Outlook)

Adobe Acrobat, Google Docs, Canva

Otter.ai, Descript, Subtitle Edit, Amara

Typing Speed: 75 WPM with High Accuracy

Remote Work Tools & Formats

.SRT &.VTT Subtitle Formats

Court Reporting Familiarity (Eclipse, Case Catalyst – Training Willing)

Natural Reader, Balabolka

PROJECTS & INITIATIVES

Unquiet Honey Blog – Creator & Writer

Developing a poetic and emotionally resonant blog focused on community, resilience, and language.

“Quiet Power of Punctuation” series explores storytelling, trauma-informed writing, and subtle rebellion.

REFERENCES

Available upon request

Contact this candidate