SHAVITA PERKINS
Martinsburg, WV Remote & Open to Relocation
***********@*****.*** +1-443-***-****
linkedin.com/in/VitasMae8504
SUMMARY
Multifaceted professional with 10+ years of cross-industry experience in healthcare, operations, customer service, and creative content. Emotionally intelligent, detail-oriented, and highly adaptable, with proven success in transcription, editing, document formatting, and client communications. I am skilled in scoping and proofreading transcripts using various style guides, including Bluebook, GPO, and Chicago, and actively pursuing a degree in Clinical Psychology to deepen my advocacy and mental health awareness while building a remote-first career in transcription, editing, and legal support.
REMOTE WORK & TRANSCRIPTION PROJECTS
Freelance Writer, Transcriptionist & Scoping Specialist
Remote 2015–Present
Edited and scoped legal and creative transcripts with meticulous formatting using GPO, GAO, and APA standards.
Transcribed interviews, podcasts, and judicial proceedings using Otter.ai and Descript.
Delivered captions and subtitle files (.SRT, .VTT) for accessibility, using Amara and Subtitle Edit.
Managed remote communications with clients, ensuring confidentiality and quick turnaround.
Produced accurate, publication-ready documents with Microsoft Word, Adobe Acrobat, and Google Docs.
SELECTED EXPERIENCE
Manufacturing Technician
Volvo Group North America – Hagerstown, MD Jul 2021–Present
Assembled diesel engines with precision and quality control for commercial shipment.
Conducted Cold Run Testing and adhered to rigorous safety protocols.
Customer Service Representative
Signature Retail Services – Baltimore, MD Aug 2017–Jul 2019
Enhanced brand visibility through product display setup.
Provided exceptional service and built trusted client relationships.
Clinical Support Coordinating Manager I
Johnson’s Consulting – Baltimore, MD Jan 2016–Feb 2019
Managed patient files, medical supply logistics, and insurance documentation.
Scheduled appointments and led intake coordination with compassion and efficiency.
Additional roles in caregiving, phlebotomy, and security are available upon request.
EDUCATION
B.A. in Clinical Psychology (In Progress)
Southern New Hampshire University – Remote 2020–Present
A.A. in Medical Assisting
TESST College of Technology – Baltimore, MD 2003–2007
Certificate in Phlebotomy
Kaplan University – Hagerstown, MD 2008–2010
A.A. in General Studies
Baltimore City Community College – Baltimore, MD 2001–2002
High School Diploma
Edmondson High – Baltimore County, MD 2000–2003
SKILLS & TOOLS
Core Competencies
Digital Scoping & Transcription
Document Formatting & Style Guide Mastery (GPO, Bluebook, AP, Chicago)
Written & Verbal Communication
Client Relationship Building
Fast Turnaround & High Accuracy
Empathy-Driven Service
Legal & Records Knowledge
Legal Formatting & Citation
Medical Documentation & HIPAA Compliance
Intake Coordination & Insurance Logistics
Technology & Software
Microsoft Office Suite (Word, Excel, Outlook)
Adobe Acrobat, Google Docs, Canva
Otter.ai, Descript, Subtitle Edit, Amara
Typing Speed: 75 WPM with High Accuracy
Remote Work Tools & Formats
.SRT &.VTT Subtitle Formats
Court Reporting Familiarity (Eclipse, Case Catalyst – Training Willing)
Natural Reader, Balabolka
PROJECTS & INITIATIVES
Unquiet Honey Blog – Creator & Writer
Developing a poetic and emotionally resonant blog focused on community, resilience, and language.
“Quiet Power of Punctuation” series explores storytelling, trauma-informed writing, and subtle rebellion.
REFERENCES
Available upon request