Customer Service Drone Pilot

Isabelle Schuster

**** ***** **** ** 719-***-****

Colorado Springs, CO 80923 ********.********@*********.*** *********@***************.**

Qualifications

Certified FAA Part 107 Drone Pilot with over 250 hours of flight experience. Adept at aerial photography, videography, and mapping. Strong leadership and customer service skills honed through various managerial roles, such as leading projects in college as well as field projects. Committed to delivering high-quality aerial and GIS services and ensuring client satisfaction. Skills

● FAA Part 107 Certified Drone Pilot (since August 2020)

● DJI Mavic 2, DJI Air2s, DJI Mavic 3, FPV racing drone

● Experience with Esri Products and Terrset

● Proficient in aerial and remote data collection and analysis methods including orthomosaic mapping, photogrammetry, and multispectral imaging.

● Proficient in Microsoft Office and Google Suite

Education

University of Colorado, Colorado Springs (UCCS)May 2025 Bachelor of Geography and Environmental Studies

● Undergraduate Certificate in Geographic Information Science (GIS)

● Summa Cum Laude

● Highest Distinction in Geography & Environmental Studies for Honors Thesis (Thesis can be provided upon request)

Pikes Peak State College, Colorado Springs May 2023 Associate’s in General Studies

Work & Related Experience

Airborne Imaging LLC, Colorado Springs, Colorado

Founder and Drone Operator

● airborneimaging.co

● Provide professional aerial imaging services for real estate, mapping, media, and environmental monitoring using drone technology.

Chick-Fil-A, Colorado Springs, Colorado August 2021 - Present Shift Manager and Delivery Driver

● Managed shift operation and organized delivery drivers

● Delivered exceptional customer service, resulting in high customer satisfaction and repeat business

FlyRoute, Denver, Colorado August 2014-May 2015

Colorado Springs Lead Drone Pilot

● Conducted professional drone operations for high school football games, accumulating over 250 hours of flight time

● Trained and mentored a new pilot and conducted filming operations in Colorado Springs area

● Improved team performance and efficiency with quality footage FlyRoute, Denver, Colorado August 2020- November 2020 Drone Operator Intern

● Assisted in filming high school football games gaining practical experience in aerial video production

● Served as visual observer ensuring safety and compliance during drone operations

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