Certified Nursing Customer Service
Resume:
JAMIE RENNER
CONTACT INFORMATION
************@*****.***
SKILLS
Employee/ Employer Engaged.
Collaborative
Time Management
Fast paced phone skill
Organized
Detail Oriented
Have worked with multiple answering service software including ChatGTP
Microsoft Office/ Excel/ Google Work Space/ Word Perfect/Google Docs.
LANGUAGES
English
Native
SUMMARY
Dear Hiring Manager
As my resume indicates, I possess more than fifteen years of progressive experience in business, sales, customer relations and retention. I achieved a bachelor's degree in business in 2005. I attended mortuary school and I am a certified nurse aid. I am a member of the national honors society completing my degree with a 3.6.
I owned and operated a cleaning company, a renovation company and a frame shop and art gallery. I have also instructed certified nursing classes and I was an adjunct teacher for the University of Mississippi.
I am currently working for a nationwide answering service. I volunteered as a ministry coordinator for Teen Challenge of Mississippi and attend my local church on a regular basis. I do want to purse finishing my masters degree. I am married and I am looking for a company that I can plan my future with.
I am a hard worker and meet few challenges to accomplishing what I set my mind to do. I am passionate, creative and intuitive. I love a challenge. Given the opportunity, I feel as I could be an asset to any organization.
EXPERIENCE
Hensley Arkansas
Apr 2025
Present
CALL SPECIALIST
I possess exceptional communication skills that allow me to connect effectively with diverse clients.
My experience in high-pressure environments has honed my ability to remain calm and professional at all times.
I am proficient in utilizing various call management software to enhance overall efficiency and organization.
Mays Landing, New Jersey
May 2018
Oct 2019
SALES ASSOCIATE/ MANAGER
Hobby Lobby
With a proven track record of exceeding performance metrics, I consistently deliver top-notch customer service.
Sales/Customer Satisfaction and Retention.
Fulfillment of orders.
Inventory.
Project Management.
Product knowledge.
Knowledge of the companies policies, procedures, misiion and culture.
Southaven, Mississippi
Feb 2016
Feb 2017
SALES ASSOCIATE/ FUNERAL DIRECTOR
Desoto Memorial Gardens
Sales of burial plots and tombstones
Customer Service
Knowledge of the funeral industry.
Operating Equipment.
Knowledge of the grieving process and how to implement key elements.
Memphis, Tennessee
2013
INSTRUCTOR
CNA Training Academy
Facilitation of required curriculum for completion of the Tennessee state board of certified nursing included, but not limited to, facilitation of the twenty-seven physical skills to complete.
Recruitment.
Processing necessary forms and documentation to ensure the completion of students.
Worked closely with organization that provided financial help to students who needed to learn job related skills, i.e. Win Job Center/ MDES
Olive Branch, Mississippi
Jun 2005
May 2013
ADMINISTRATIVE SECRETARY/ CO-OWNER
Renovation Specialist
Home and yard remodeling.
Accounts receivable and payable.
Inventory Control.
Phone services.
Hernando, Mississippi
Mar 2004
Sep 2010
OWNER, SOLE PROPRIETOR
Get Framed
Custom frame shop and art gallery.
Accounts receivable and payable.
Billing
Customer satisfaction and retention.
Marketing.
Accounting.
EDUCATION
Jackson, Mississippi
Jun 2004
Dec 2005
BBA
Belhaven
Southaven, Mississippi
Aug 2002
May 2004
ASSOCIATES OF ARTS/ BUSINESS
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