Customer Service Animal Care

Makari Wynn

Phone: 404-***-****

Email: ************@*****.***

Professional Summary

Dedicated and disciplined soldier in the US Army National Guard with experience in animal care, retail sales, security, and customer service. Proven ability to lead, adapt, and perform under pressure in diverse and fast-paced environments.

Work Experience

Pet Care Specialist & Sales Associate

PetSmart, Austell, GA

September 2024 – Present

- Cared for a variety of pets including fish, reptiles, birds, and small mammals, ensuring proper feeding, habitat maintenance, and health monitoring.

- Assisted customers with pet product recommendations, animal care guidance, and in-store purchases.

- Maintained clean, organized sales floors and animal habitats in compliance with safety and health standards.

- Supported inventory restocking, labeling, and pricing.

- Contributed to store sales goals through excellent customer service and upselling techniques.

Soldier

US Army National Guard

February 2024 – Present

- Trained in military discipline, teamwork, and operational readiness.

- Developed leadership and problem-solving skills in high-pressure environments.

Overnight Stocker

Home Depot, Lithia Springs, GA

May 2023 – November 2023

- Stocked shelves, organized merchandise, and maintained accurate inventory levels.

- Ensured cleanliness and readiness of store aisles for daily operations.

- Assisted with unloading deliveries and stocking products efficiently.

Shift Leader and Cook

Zaxby’s, Atlanta, GA

October 2020 – May 2021

- Supervised team during shifts, ensuring food quality and efficient service.

- Trained new employees and enforced health and safety protocols.

- Managed kitchen operations and assisted with scheduling.

Event Security

Mercedes-Benz Stadium, Atlanta, GA

June 2020 – November 2021

- Ensured guest safety through bag checks, pat-downs, and monitoring crowd behavior.

- Responded promptly to incidents and coordinated with security teams.

- Maintained a professional and approachable presence during high-attendance events.

Education

High School Diploma

Maynard Jackson High School, Atlanta, GA

Graduated: May 2023

Skills

- Animal care & retail sales

- Customer service & communication

- Leadership & teamwork

- Security & crowd management

- Inventory & stocking

- Food preparation & safety

- Martial arts discipline

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