Medical Billing Quality Assurance

Kari Newell Carter Slidell, LA ***** 985-***-**** ************@*****.***

Summary

Highly motivated and compassionate professional with extensive experience in direct care, medical billing, administrative support, and quality assurance. Proven ability to build rapport with diverse individuals, manage complex accounts, and maintain meticulous records. Adept at problem-solving, communication, and ensuring compliance with regulations. Seeking to leverage a diverse skill set to contribute to a dynamic organization. Skills

• Software & Systems: Microsoft Office Suite (Excel, Word, Outlook), E-Verify

• Healthcare & Administration: Medical Billing & Collections, HIPAA Compliance, Patient Communication, Record Keeping, Documentation, Scheduling, Data Entry

• Interpersonal & Communication: Active Listening, Teamwork & Collaboration, Conflict Resolution, Empathy, Goal Setting, Delegation

• Analytical & Problem Solving: Critical Thinking, Analytical Thinking, Problem Solving, Decision-making, Accuracy & Attention to Detail, Risk Management

• Professional Attributes: Confidentiality, Ethical Conduct & Integrity, Time Management, Adaptability & Flexibility, Technical Knowledge Employment Experience

Charlie’s Angels Caregiver Services Pearl River, LA Sitter for Elderly August 2023 – Current

• Provide comprehensive direct care and support to elderly clients, assisting with activities of daily living (ADLs) including bathing, dressing, and mobility.

• Monitor and document client well-being and promptly report any changes in condition, ensuring high-quality care.

• Foster a positive and supportive environment, promoting independence and engagement in social activities.

• Maintain accurate records for each client, including daily logs and incident reports.

• Coordinate and facilitate client activities and communal events, ensuring high participation.

• Deliver compassionate and personalized care, addressing individual needs and promoting overall quality of life.

• Utilize strong communication skills to interact effectively with clients, family, and care team members, ensuring comprehensive care plans are followed.

• Resolve client concerns and conflicts with empathy and efficiency, contributing to a harmonious living environment.

Door Dash Alabama & Louisiana Driver September 2020 – December 2023

• Promptly picked up and delivered customer orders from various retail locations directly to customer locations, ensuring timely service.

Merchants Adjustment Service Mobile, AL Medical Bill Collector January 2016 – October 2021

• Responsible for the timely and accurate collection of outstanding accounts for over 50+ medical companies.

• Managed a high volume of accounts, consistently meeting or exceeding collection targets.

• Communicated effectively with patients to explain bills, resolve discrepancies, and set up payment plans using strong communication and active listening skills.

• Negotiated payment arrangements, resulting in successful resolution of outstanding balances.

• Ensured compliance with HIPAA regulations and other relevant billing and collection laws.

• Analyzed billing records and identified discrepancies to ensure accurate collections.

• Maintained detailed documentation of all collection activities and payment arrangements. Housewife October 2007 – January 2016

Bender Shipbuilding & Repair Mobile, AL Timekeeping Clerk February 2007 – October 2007

• Physically audited over 850 laborers to ensure legal work status, utilizing E-Verify system.

• Identified and reported instances of individuals attempting to pose as legal workers, successfully apprehending one person for impersonation.

• Assisted with Excel spreadsheets and developed various tasks in Microsoft Outlook.

• Worked various hours, often requiring audits of all three shifts. Universal Builders Inc. Mt. Juliet, TN Filing Clerk January 2006 – February 2007

• Assisted with general office administration, including managing supplies, answering phones, and supporting team members with document-related tasks.

• Used Excel spreadsheets and Word for data entry, assisting the office manager with various tasks.

• Distributed checks to all contractors.

• Operated a variety of office equipment on a consistent basis, including a blue print printer for home construction.

ABC Group Fuel Gallatin, TN Quality Auditor July 2002 – January 2006

• Conducted comprehensive quality audits on over 10,000 injection blow molded gas tanks manufactured for GM vehicles, identifying critical defects and ensuring product integrity.

• Trained production staff on quality best practices and established standardized work instructions to ensure consistent product quality and process repeatability.

• Served as an Emergency Response Team (ERT) member for all 3rd shift employees.

Contact this candidate