Linda Stanford
Edmonton, AB · ***********@*****.*** · 587-***-****
Professional Summary
Confident and outgoing administrative professional with over 10 years of experience providing executive and office support in fastpaced environments. Adept at evaluating and implementing administrative procedures, managing priorities, and preparing comprehensive reports and correspondence. Highly skilled in Microsoft Office Suite (Word, Outlook, Excel) and Lonewolf, with strong organizational, interpersonal, and communication abilities tailored to administrative efficiency.
Core Competencies
Office & Administrative Procedures · Task & Deadline Management
Report, Manual & Correspondence Preparation
MS Word, Outlook, Windows · CRM Systems (Lonewolf, Salesforce)
Data Assembly & Analysis · Process Improvement
Client/Vendor Liaison · Recordkeeping & Documentation
Reliable, Organized, Adaptable Under Pressure
Professional Experience
Phoenix Solutions – Sales Associate (Edmonton, AB)
June 2024 – Present
Developed and maintained detailed tracking spreadsheets to streamline order processing and inventory management.
Managed custom purchase orders with 100% accuracy and timely delivery coordination.
Cultivated and maintained strong realtor relationships, enhancing customer service and product knowledge.
C21 Leading – Manager (Edmonton, AB)
May 2022 – November 2022
Processed real estate transactions via Lonewolf, coordinating commission payments with solicitors and vendors.
Improved accounting workflows for commission processing, enhancing accuracy and efficiency.
Assisted client onboarding and document management in compliance with company and industry standards.
Investors Group – Executive Assistant (Edmonton, AB)
June 2017 – June 2019
Managed senior consultant’s calendar, client communications, and meeting logistics.
Created agendas, reports, and monthly summaries to maintain up-to-date documentation for the team.
Coordinated onboarding for new clients, including data entry, document collection, and followup communications.
Designed systems to track client cases (new accounts, estate files, mortgage applications), ensuring compliance and smooth operations.
Lloydminster Village – Property Manager (Lloydminster, AB)
June 2019 – June 2020
Oversaw a 179unit mobile home community, coordinating property maintenance, tenant relations, and leasing operations.
Negotiated vendor contracts, managed accounts payable/receivable, and organized community events.
Ensured adherence to policies and maintained positive tenant communications.
RE/MAX River City – Office Manager (Edmonton, AB)
February 2014 – October 2014
Directed office operations at two locations, overseeing staff and administrative workflows.
Administered payroll and commission disbursements for 165 agents, ensuring accuracy and punctuality.
Managed trust accounts, budgets, and regular financial reporting for operational continuity.
Sterling Real Estate – Recruitment Officer / Administrator (Edmonton, AB)
November 2010 – February 2014
Led recruiting strategies to onboard 65 agents from other brokerages.
Managed budgets, internal communications, and social media campaigns to support operations.
Assisted in policy development and administrative procedures to enhance operational efficiency.
BMO Bank of Montreal – Senior Customer Service Supervisor (Edmonton, AB)
July 2006 – February 2009
Supervised daily branch operations including cash management and auditing.
Mentored junior staff and supported performance goals through leadership and coaching.
Cultivated client relationships to drive customer satisfaction and business growth.
Education & Certifications
Health Care Aide Certificate, Nightingale Academy – Nov 2021
Gerontology Certificate, Allegra Learning – Oct 2021
Broadcasting Diploma, CHIT Broadcasting School – 1993
High School Diploma, Delnorte School – 1992
Additional Skills & Highlights
Demonstrated aptitude for assembling data and producing periodical/special reports, manuals, and correspondence.
Reliable under pressure; excels at establishing work priorities and ensuring procedures are followed.
Strong written and oral communication, consistently maintaining professionalism and accuracy.
Highly organized and detailfocused, with a proven record of identifying and implementing process improvements.
Trusted to handle sensitive and confidential information with discretion and integrity.
References available at request