Medical Assistant Appointment Setter

OBJECTIVE

Outgoing Medical Assistant exceptional at supporting non-profit organizations with daily office tasks and is friendly and passionate about assisting the team, patients and visitors requesting services. Well-trained, dedicated, and driven to work diligently to accomplish measurable impact. Ready to serve and willing to take on added responsibilities to meet patients' needs.

SUMMARY OF QUALIFICATIONS

● Organized, efficient and enthusiastic offering outstanding telephone etiquette and strong interpersonal communication skills.

● Detailed-oriented team player with strong organizational skills.

● Positive attitude with the ability to handle multiple projects simultaneously with a high degree of accuracy.

● Strong ability to promote positive interactions, connect with patients and build trust.

● Flexible Schedule, teamwork and collaboration.

● Fluent in English, Deutsch and some Spanish.

EDUCATION

Medical Assistant Certificate - SBCC School of Extended Learning, Santa Barbara CA present GED - SBCC School of Extended Learning, Santa Barbara CA present Personal Care Attendant Certificate - SBCC School of Extended Learning, Santa Barbara CA 12/2023 PROFESSIONAL WORK EXPERIENCE

Team Leader - Santa Barbara City Act, Santa Barbara CA present

● Project development and programs support

● Attend meetings to discuss goals and action

● Participate in trainings to gain knowledge regarding legislation and changes in the community

● Help coordinate special community events

Tenant Advocate - SB Tenants, Santa Barbara CA present

● Advocate for tenants rights and protection

● Collaborate with teams to identify strategies to enforce rent reduction for tenants

● Meet with landlords to discuss possible solutions Team Leader - BLG Mercedes Car Manufacturing Company, Germany 2018 - 2021

● Analyzed problems and worked with teams to develop solutions.

● Sorted and organized files, participated in workshops and presentations related to projects to gain knowledge.

● Interacted with customers by phone, email or in-person. Produced timely reports.

● Facilitated successful completion of projects from concept to launch. Developed and maintained relationships with key internal stakeholders.

Receptionist - First Ford Foundation Raaskambooni, Africa 2015-2017

● Received visitors, answered incoming calls, determined the purpose and provided the caller with the necessary information or forward calls, provided secretarial support. Used a switchboard to pass and answer questions from employees or the public. Manage guest appointments. Assisted with administrative and clerical tasks as required.

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