OBJECTIVE
Outgoing Medical Assistant exceptional at supporting non-profit organizations with daily office tasks and is friendly and passionate about assisting the team, patients and visitors requesting services. Well-trained, dedicated, and driven to work diligently to accomplish measurable impact. Ready to serve and willing to take on added responsibilities to meet patients' needs.
SUMMARY OF QUALIFICATIONS
● Organized, efficient and enthusiastic offering outstanding telephone etiquette and strong interpersonal communication skills.
● Detailed-oriented team player with strong organizational skills.
● Positive attitude with the ability to handle multiple projects simultaneously with a high degree of accuracy.
● Strong ability to promote positive interactions, connect with patients and build trust.
● Flexible Schedule, teamwork and collaboration.
● Fluent in English, Deutsch and some Spanish.
EDUCATION
Medical Assistant Certificate - SBCC School of Extended Learning, Santa Barbara CA present GED - SBCC School of Extended Learning, Santa Barbara CA present Personal Care Attendant Certificate - SBCC School of Extended Learning, Santa Barbara CA 12/2023 PROFESSIONAL WORK EXPERIENCE
Team Leader - Santa Barbara City Act, Santa Barbara CA present
● Project development and programs support
● Attend meetings to discuss goals and action
● Participate in trainings to gain knowledge regarding legislation and changes in the community
● Help coordinate special community events
Tenant Advocate - SB Tenants, Santa Barbara CA present
● Advocate for tenants rights and protection
● Collaborate with teams to identify strategies to enforce rent reduction for tenants
● Meet with landlords to discuss possible solutions Team Leader - BLG Mercedes Car Manufacturing Company, Germany 2018 - 2021
● Analyzed problems and worked with teams to develop solutions.
● Sorted and organized files, participated in workshops and presentations related to projects to gain knowledge.
● Interacted with customers by phone, email or in-person. Produced timely reports.
● Facilitated successful completion of projects from concept to launch. Developed and maintained relationships with key internal stakeholders.
Receptionist - First Ford Foundation Raaskambooni, Africa 2015-2017
● Received visitors, answered incoming calls, determined the purpose and provided the caller with the necessary information or forward calls, provided secretarial support. Used a switchboard to pass and answer questions from employees or the public. Manage guest appointments. Assisted with administrative and clerical tasks as required.