Data Entry Talent Manager

Meredith Lincoln

Denver, CO *****

303-***-**** *************@*****.***

PROFESSIONAL SUMMARY

Organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

SKILLS

Talent Management

Organizational Strategies

Teamwork and collaboration

Customer service

Billing and Data Entry

Attention to detail

Multitasking

Reliability

WORK HISTORY

TALENT MANAGER / SR. TALENT MANAGER 03/2017 to Present

GTB - Denver, CO

As Talent Manager, I am responsible for all financial and legal aspects of talent management for 11 Ford Dealer groups in the US, that include TV, Radio and Integrated productions. I serve as an agency expert and main point of contact for all talent matters including talent estimates, negotiations, residual payments, music rights and SAG/AFTRA/AFM and other union rules and regulations. I was promoted to Sr Talent Manager in June 2022.

Estimate talent session and talent reuse/residual costs, holding fees, communicate regular updates to account service team

Negotiate contracts and agreements, securing favorable terms while adhering to organizational guidelines.

Determine accurate classification of all talent fees including upgrading/downgrading as necessary

Prepare session reports, completion reports, review talent invoices and resolve union claims

Build and maintain relationships with talent agents, effectively negotiating costs and terms including overscale agreements

Create and track all talent/music renewal estimates and usage extensions

Mentor junior team member on best practices in talent, contributing to overall team development.

BROADCAST TRAFFIC SUPERVISOR 03/2005 to 03/2017

J Walter Thompson - Denver, CO

As Traffic Supervisor, I supervised and supported the department.

Effectively communicated and collaborated to coordinate with internal teams, clients, and broadcast stations, ensuring smooth execution.

Created and managed daily broadcast logs to track content and ensure accuracy.

Checked and scheduled production materials: Ensuring all necessary materials are ready and available for broadcast

Entered information and media assets into a broadcast system: Using software to manage and track all content

TRAFFIC COORDINATOR 09/1998 to 03/2005

J Walter Thompson - Denver, CO

As Traffic Coordinator, I distributed TV and Radio commercials to TV and Radio stations across the US.

Monitored inventory to maintain sufficient supply levels to meet business and customer needs.

Processed required paperwork to expedite handling of shipped commercials. Processed and verified invoices to secure accuracy of billing information.

Data entry recorded on Excel spreadsheets.

Generated monthly invoices for customers in multiple formats to provide transparency.

Prepared journal entries to post on general ledger.

RECEPTIONIST 07/1996 to 09/1998

J Walter Thompson - Denver, CO

Answered central telephone system and directed calls accordingly.

Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.

Responded to inquiries from callers seeking information.

Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.

Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.

Handled sensitive information with discretion while maintaining strict confidentiality standards.

Kept reception area clean and neat to give visitors a positive first impression.

TRAVEL AGENT ASSISTANT 02/1993 to 7/1995

Ports of Call Travel Club - Denver, CO

Streamlined booking processes for improved efficiency and reduced waiting times for clients.

Managed client inquiries promptly and efficiently, resolving issues quickly to maintain high levels of satisfaction.

Assisted in the coordination of group travel arrangements, ensuring a smooth experience for all participants.

Educated clients on important pre-travel information such as passport requirements, visa regulations, local customs, and health advisories.

Handled complex multi-leg international bookings with precision, ensuring seamless travel experiences for clients.

Enhanced client satisfaction by providing personalized travel itinerary recommendations based on their preferences.

Created detailed travel itineraries, incorporating flight, accommodation, and activity options tailored to individual client’s needs.

Developed strong relationships with vendors to secure competitive rates and exclusive deals for clients.

Supported office administration tasks, such as managing incoming calls, maintaining accurate filing systems, and processing payments.

Assisted in organizing promotional events and marketing initiatives to increase agency visibility and attract new clientele.

Liaised with airlines, hotels, tour operators, and transportation providers to confirm reservations and troubleshoot any issues that arose during clients’ trips.

AIRLINE TICKET AGENT 02/1987 to 02/1993

Rocky Mountain Airways / Continental Express - Denver, CO

Streamlined check-in process for faster boarding and improved passenger experience.

Collaborated with team members to achieve consistently high-quality customer service standards.

Ensured data privacy by adhering to strict security protocols while accessing sensitive passenger information.

Handled baggage check-in efficiently, reducing wait times for passengers at the airport counter.

Provided passengers with up-to-date flight information, managing expectations during delays or cancellations.

Resolved customer complaints professionally and empathetically to retain loyalty.

Supported colleagues in handling complex transactions or escalated customer concerns effectively.

EDUCATION AND TRAINING

Metropolitan State University of Denver - Denver, CO

Associate of Business Administration, 05/1995

CDL - Class B with manual transmission endorsement

REFERENCES

Available upon request

Contact this candidate