Arcangela Lagioia
Bartlett, Illinois 630-***-**** *******@*****.*** http://www.linkedin.com/in/arcangelalagioia
Administrative Assistant and Customer Support Professional with over 17 years of experience with strong organizational, technical, and interpersonal skills. Dedicated and focused by prioritizing, completing multiple tasks simultaneously and meeting project goals in a timely manner. Dedicated to optimizing workflow and improving efficiency with the demands of the expanding company while enhancing productivity, increasing efficiency, and protecting profitability through cost reduction. Dedicated and committed to superior client customer service and communicate effectively with a variety of people with diverse backgrounds.
Skills:
●Microsoft Office (Word, Excel, Outlook)
●QuickBooks & Builder Trend
●Accounts Payable & Receivable
●Business & Financial Documentation
●Contract & Permit Processing
●Subcontractor coordination and oversight
●Office & Supply Management
●Customer Service & Communication
●Team Collaboration & Leadership
Spreadsheet Data Entry
Achievements:
●Implemented Company Wide Digital Filing System Led the adoption of a digital filing system at Twin Bros Paving & Concrete which increased data retrieval efficiency by 25%.
Coordinated Major Project Bids Played a key role in the assembly and delivery of documents that secured two significant projects at Rai Concrete.
Work Experience:
Twin Bros Paving & Concrete – West Chicago, Illinois January 2021 – Present
Administrative Assistant
●Provide administrative functions to the company president, project managers and team members.
●Assisted with instigating new contracts, subcontracts, and purchase orders.
●Accounts payable/receivable using QuickBooks Management System.
●Communication with vendors to confirm purchase orders, scheduled deliveries, and coordinate billing.
●Maintain accurate and complete filing system of construction project documentation.
●Ordering and inventory of office supplies.
●Ordering village and city permits for awarded company projects.
●Management pf all registration stickers for company heavy highway fleet and equipment.
●Online record keeping of up-to-date auto insurance policies for company trucks.
●Record all rental leases, collect payments, and input new tenants into QuickBooks.
●Input bank/credit card statements and billing into QuickBooks.
Rai Concrete – West Chicago, Illinois March 2008 – December 2020
Administrative Assistant
●Provide administrative functions to the company president, project managers and team members.
●Responsible for verifying subcontractors/vendors comply with state sales tax requirements and act as a liaison between subcontractors/vendors and accounting.
●Assisted with instigating new contracts, subcontracts, and purchase orders.
●Company payroll and accounts payable/receivable using QuickBooks Management System.
●Communicate with vendors to confirm orders, delivery schedules and coordinate payments.
●Maintain accurate and complete filing system of construction related documents.
●Managed the scheduling and coordination for 3 department heads enhancing the overall time management.
●Ordering and inventory of office supplies.
Charter Mortgage Services - Roselle, Illinois April 2001 – January 2007
Mortgage Processor
●Loan documentation verification including income, credit, appraisal, and title insurance.
●Responsible for packaging of all loans originated by the loan officers
●Review credit reports of potential mortgage clients and confirmed credit history.
●Compile order information for the pre-approval process prior to closing.
●Ensured loan documentation are accurately confirmed and complied with company policy.
●Client review of closing documentation prior to the scheduled closing.
Education:
Harper College – Addison, Illinois
General Studies
08/1995 – 05/1997
Northeastern Illinois University – Chicago, Illinois
Secondary Education
08/1997 – 05/2000