Carolyn Lauderdale
Memphis, TN *****
***********@*****.***
My main career objective is to obtain a position that challenges me and provides me the opportunity to reach my full potential professionally and personally utilizing my abilities and years of experience in your organization that is progressive intellectually and technically and one in which practices collaborative leadership, integrity and honesty.
Work Experience
Deputy Court Clerk II
Shelby County Court - Memphis, TN
September 2023 to Present
• Prepares and maintains daily docket or calendar of cases to be called in assigned courtroom.
• Organizes, routes, and files court case folders and posts.
• Secures information for judges, attorney, and litigants. Informs parties of schedules court appearances.
• .Provides information to various state and county offices as required.
• Processes various types of legal documents for the courts and the public.
• Scans and files legal documents received by the court.
• Performs data entry, record case dispositions and court orders.
• Fill out “Stay” forms to give to defendants in case motion to quash is approved in court.
• Give “Release” form to defendant after motion to quash is approved.
• Attest copies for attorneys when give to you.
• Performs other related duties as required or directed.
• Fill Fiat form for judge to sign from courtroom folder after no appearance is made by defendant on subpoena.
• Make notes on docket as needed to inform judge about any particulars on a case. Manager /Accounts Payable / Receivable Specialist
J L Maintenance Services Inc - Memphis, TN
June 2000 to January 2022
• Review and process roughly 250 accounts payable invoices weekly in JD Edwards.
• 3-way matching of invoices, coding to GL and batching.
• Processes payments made by cash, checks, credit card and EFT drafts as requested by operations.
• Keyed large volumes of invoices batches daily.
• Communicate daily with vendors and customers and maintained accurate records information.
• Enter and upload invoices into system.
• Enter and post invoices to vendors for payments.
• Prepare and process electronic transfers and payments.
• Post transactions to journal, ledgers, and other records.
• Print all invoices from customers and vendors from my email and prepare to enter into system to process payments.
• Follow-up on complaints and researching complaints.
• Communicate with Sales Rep, and Vendor.
• Consistently meets performance standards per hour set by department.
• Primary purpose to maintenance the department goal of overall.
• Verified vendor accounts by reconciling monthly statements and related transaction.
• Paid vendors by monitoring discount opportunities and paid employees by receiving and verifying expense reports.
• Matched purchase orders to invoices and logged invoices into computer.
• Reviewed each invoice and requisitions for payment approval.
• Reconciled account information and reported figures in statement each month. Quality Assurance Specialist
MicroPort CRM - Arlington, TN
July 2018 to April 2020
• Responsible for Patient Tracking system database for the U.S. and Canada quality assurance and responsible for customers / patients complaints.
• Responsibilities include data entry of patients registration cards and compliance with tracking according to U.S. FDA devices tracking requirements.
• Enter patient /devices implant records data.
• Implements data collection procedures associated with patient/device tracking.
• Responds to internal requests for patients/device implant data.
• Communicate with medical professional (MD) and facilities to obtain patients device tracking information.
• Verified accuracy of previously entered data print ID Cards and mailed out to patients and doctor office.
• Perform periodic audits as required by device tracking registration.
• Assisted with clerical functions of customer service experience handling process as needed.
• Follow-up on complaints and research complaints.
• Answered calls daily from physicians, patients, and sales rep and U.S. and Canada base.
• Monitored product standards and quality control programs.
• Fixed identified issues to increase productivity and boost workflows.
• Provided regular updated to team leadership on quality metrics by communicating consistency problems or production deficiencies.
• Completed deviation forms and recorded findings of inspection process. Education
Bachelors of Business Administration and Management in Business Administration Or Management Administration
CONCORDIA COLLEGE ALABAMA - Selma, AL
2014 to 2018
Skills
• CRM software
• Microsoft Word
• JD Edwards ACON 2000 KRONOS
• Data collection
• Accounts receivable
• Customer service
• SAP Sage Intacct Microsoft Outlook
• Leadership
• JD Edwards
• Microsoft Excel ACS
• Quality control
• Research
• Great Plains AS400 Oracle
• NetSuite
• Computer
• Clerical experience
• Computer skills
• Quick Books
• Cash Application Document Coding and Classification
• Cash register
• Organizational skills
• Account reconciliation
• Maintenance
• Billing Specialist Data Entry / 10 Key
• Accounts payable
• Medical office experience
• Sales
• Cash handling
• Data entry
• Quality assurance
• Vendor Relations Payroll Specialist
Certifications and Licenses
Bachel