Project Management

JARRETTE A. HAWKINS

Fort Worth, TX 817-***-**** / 703-***-**** ********.*******@*****.***

SUMMARY:

Results-driven Project Manager with progressive experience managing complex domestic and international programs. Recognized for delivering tailored solutions that meet global customer objectives. Skilled in bridging technical and non-technical stakeholders through exceptional interpersonal and multicultural communication skills. Subject matter expert and mentor with deep knowledge in Systems Engineering, Configuration Management, and Information Technology, consistently delivering quality outcomes that enhance business performance.

TECHNICAL SKILLS:

Project Tools: MS Project, Primavera, Daptiv, Confluence, SharePoint, MS Visio

Modeling/Engineering: AutoCAD, Rational Rose, Rhapsody, DOORS

Programming: Java, Perl, C++, HTML

Other Tools: Serena Dimensions, BMC Remedy, Rational Team Concert (RTC)

EXPERIENCE:

Wilks Brothers December 2021 – December 2024

Fort Worth, TX

IT PROJECT MANAGER

Spearheaded implementation of enterprise solutions, using Waterfall/Agile methodologies, across Wilks Brothers and its subsidiaries

Developed internal project management and M&A policies and procedures to standardize practices across business units.

Managed Data Center (DC) migration to cloud infrastructure, eliminating legacy hardware and achieving projected savings of $550K.

Tarrant County College District January 2018 – December 2021

Fort Worth, TX

PROJECT MANAGER BUSINESS ANALYST

Managed cross-functional projects using Agile/Waterfall methodologies within the Enterprise Project Management Office (EPMO)

Partnered with campus leadership to advance strategic initiatives aligned with the Three (3) Goals and Eight (8) Principles (3G8P) Initiatives framework incorporated by the college

Directed district-wide technology asset capture initiative supporting the Vice Chancellor and Provost.

Led exercises to gather stated and derived requirements (transitioned to User Stories for Agile Projects), document “as-is” processes, and propose “to-be” future changes to processes/procedures to pertinent stakeholders to achieve buy-in on proposed changes

Assist with the creation of business process mappings, context diagrams, and workflows that illustrate project objectives and/or system processes

HCL Technologies January 2017 – January 2018

San Antonio, TX

SENIOR TECH LEAD / SCRUM MASTER (CONTRACTOR)

●Served as Project Manager and Scrum Master in Agile teams supporting USAA’s Contact Center operations

Led the Cisco soft-phone migration project, enabling 2,000+ representatives to adopt VoIP, generating $250K+ in cost savings

Oversaw backlog grooming, sprint planning, and cross-team coordination to ensure timely delivery of prioritized initiatives

Trinity Industries, Inc. July 2014 – June 2016

Dallas, TX

SENIOR PROJECT MANAGER / SYSTEMS ANALYST

Directed discrete and enterprise-level modernization initiatives for multiple business units to enhance efficiency and reduce operational costs.

Provided day-to-day oversight of project activities, served as a conduit between vendor and company personnel, and ensured application installation, project success, and customer satisfaction by managing the details of project schedules and deliverables

Managed vendor relationships, deployment schedules, and UAT processes to ensure seamless system implementation

National Radio Astronomy Observatory Feb. 2014 – July 2014

Charlottesville, VA / Socorro, NM

TECHNICAL PROJECT MANAGER (CONTRACTOR)

Led data governance and management activities associated with establishing a formal Program Management Division (PMD) for the NRAO, developed PMD Data Base for their data migration project, and educated personnel on the Project Management Institute (PMI) procedures and processes that will be implemented as standard practice

Responsible for leading and defining data strategies on road mapping and warehouse management of PMD templates and workflows, producing lesson learned documents in support of educating and sharing NRAO proposals and projects best practices, and ensuring analyses and artifacts follow established NRAO standards and processes

Assist Principal Investigators (PI), Project Leads (PL), and Executive Management with identifying key resources, providing direction to meet project objectives, and ensure relevant information is both up to date and available on a continuous basis

Designed NRAO Request for Proposal (RFP)/Project Plan Review Process Responsibility Assignment Matrix (RAM) and Interface Control Documents (ICD)

The IT Consultant May 2013 – Feb. 2014

Fort Worth, TX

LEAD CONSULTANT (CONTRACTOR)

Led pursuit strategy, system design, and successful implementation of client solutions as part of new business acquisition efforts.

Provided support to company owner on projects and initiatives for non-profit entities in and around Tarrant County

Lockheed Martin Corporation July 2001 – May 2013

Fort Worth, TX

SENIOR SYSTEMS INTEGRATION BUSINESS ANALYST

2007-2013

Led multi-year IT capabilities exercises for the F-35 Program; prioritized requirements, assessed risk, and liaised between business units and IT.

Provided strategic direction for ALGS and Global Production Operations, managing a $573M systems integration plan.

Oversaw $1M+ in annual budgets for IT support personnel and tactical hardware/software acquisition

Managed annual budgets for IT personnel in direct program support ($700K+) and for facilitating low dollar Hardware/Software purchases, deployments, and requirements that were either not funded through the formal IT Requirements process or considered unforeseen within the calendar year ($300K)

EDUCATION:

MBA in Project Management, Colorado Technical University, Colorado Springs, CO

Bachelor of Science, Industrial Technology (Computer Technology Concentration) with a minor in Computer Science, Jackson State University, Jackson, MS

PROFESSIONAL DEVELOPMENT & MEMBERSHIPS:

Certifications: Project Management Professional Certification, ITILv4 Certification, SmartSheet Certification

Courses: Testing Software Intensive Systems Course, Capture Manager Course, Project Management Integration Fundamentals Training, Full Spectrum Leadership Training

Organizations: March of Dimes Program Services Committee, Toastmasters International, Alpha 360 Foundation

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