Customer Service Graphic Design
Resume:
Sara V Rodriguez
Graphic design student
Ladson, SC 29456
*********@*****.***
Professional Summary
Results-driven auditor and customer service professional with a strong background in inventory management, quality control, and hospitality. Proven ability to enhance operational efficiency, resolve discrepancies, and deliver outstanding customer experiences. Adept at handling high-pressure environments, collaborating with teams, and implementing process improvements that reduce costs and maximize productivity. Fluent in Spanish and English, with excellent communication and problem-solving skills.
Authorized to work in the US for any employer
Work Experience
Auditor
Zinus Inc.-Summerville, SC
March 2023 to August 2024
• Increased inventory accuracy by 98% through meticulous audits and process improvements.
• Identified and reported discrepancies, preventing thousands of dollars in potential losses due to miscounts and misplaced stock.
• Streamlined warehouse operations, reducing audit completion time by 30% through improved reporting and communication.
• Ensured compliance with company policies and regulatory standards, maintaining seamless warehouse operations.
• Trained new auditing team members, improving onboarding efficiency and overall performance.
• Collaborated with warehouse staff to maintain an organized and efficient workspace Server/Waiter
Koba all you can eat-Denver, CO
January 2023 to December 2023
• Managed up to 7 tables simultaneously, ensuring seamless service and minimizing wait times.
• Increased average check size by 15% through personalized menu recommendations.
• Maintained a 100% cash drawer accuracy rate while handling transactions exceeding $3,000 per shift.
• Trained 5+ new servers, improving team efficiency and customer satisfaction.
• Enforced strict food safety protocols, contributing to a zero-violation health inspection rating.
• Resolved customer concerns promptly, leading to higher customer retention and positive reviews. Hostess
Azul Mexican Restaurant-Summerville, SC
June 2022 to December 2022
• Reduced customer wait times by 40% through efficient table management and strategic seating assignments.
• Handled 100+ guests per shift, ensuring an exceptional first impression and smooth dining experience.
• Assisted in reservation coordination, increasing booking efficiency by 20% using digital platforms.
• Developed new staff training materials, improving onboarding.
• Maintained a clean, organized, and welcoming front-of-house area to enhance guest experience. Education
Bachelor's degree in Graphic Design
EBAC - Remote
January 2025 to Present
Skills
• Time management
• Communication skills
• Digital art (5 years)
• Typing
• Computer literacy
• English
• Artist
• Strong PC proficiency
• Multitasking
• Google Workspace
• Sap (2 years)
• Microsoft Word (3 years)
• Auditing
• Spanish (10+ years)
• problem-solving skills
• Painting (10+ years)
• Microsoft Office
• Costumer service (2 years)
Languages
• Spanish - Fluent
• English - Expert
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