Risk Management Software Development

Safia Moosvi

Phone: 905-***-**** Email: ************@*****.***

PROFESSIONAL SUMMARY

●Over 10 years of experience in software testing.

●Experienced in Analyzing, Designing, Implementation and Execution of QA processes.

●Expertise in Manual and Automation testing.

●Successfully delivered quality software in various IT industries (Healthcare, Banking and Insurance).

●Expertise in testing Client Server, Web Applications, Mobile Applications, SAP CRM, COTS Software, Insurance and IVRS (Interactive Voice Response System).

●Strong knowledge of Software Development Life Cycle (SDLC) and experienced working with different methodologies like DevOps (Shift left approach), Waterfall and Agile (SCRUM) Methodology.

●Proficient in designing Test Strategy, Test Plan and Test Completion Report.

●Expertise in reviewing and analyzing Business Requirements, Technical Specifications, Identifying gaps and creating Test Scenarios and developing Test Cases.

●Expertise in Risk Management by identifying, analyzing and mitigating the risk.

●Experience in prioritizing work based on risk management and timelines.

●Expertise in all levels of testing (System, System Integration, UAT (BAT) and End to End testing).

●Expertise in Functional, Confirmation and Regression testing.

●Successful in implementing test techniques like Boundary value analysis, State Transition, Decision table, Exploratory, Error guessing, Functional Security.

●Conducted Smoke and Sanity test and created Test suite for Smoke and Sanity test.

●Created and executed positive and negative test cases.

●Experienced in Defect logging and tracking, Issue Coordination and Root Cause Analysis.

●Performed backend database testing creating SQL queries in Oracle, SQL Server databases

●Created Test cases and Test data to test SSRS reporting and SSIS package

●Experienced in creating or generating and maintaining Traceability Matrix Document.

●Experienced in accessibility testing according to AODA, WCAG, and Section 508 compliance standards.

●Experienced in HP ALM and JIRA for test management and defects tracking and Robot framework for regression testing.

●Successfully presented and demonstrated the Test scenarios and application during Sprint Review to Project Team including Business owner, Development team and Stakeholders

●Experienced in Project implementation by working closely with Project Managers and Business Users

●A Team player with excellent interpersonal, communication and presentation skills and ability to adapt and learn new things quickly.

SKILL

Automation Testing Tools

Selenium, Robot Framework, Pycharm, Eclipse, SoapUI, Postman, Katalon

Defect Management Tools

HP ALM, Quality Center 10.0/9.0, JIRA, MS-Excel, DevOps

Databases

Oracle 11G/10G, MS SQL Server, MS Access, DB2

Scripting

Python, VBScript, Java Script

Operating Systems

MS-DOS, Unix, Windows

Programming Languages

JAVA, C, C++, SQL, .NET, Python

Web Technologies

XML, HTML/CSS

Web Browsers

Internet Explorer, Mozilla Firefox, Netscape, Safari, Chrome

PROFESSIONAL EXPERIENCE

Client: Service New Brunswick Feb 2025 – June 2025

Role: QA Analyst

Project Description:

As a QA Analyst, I am involved in working on New New Brunswick Vaccine Scheduler application.

Responsibilites:

Worked on Salesforce application customized for New Vaccine Scheduler application.

Developed and Executed Test Cases for internal and external application of Vaccine Scheduler.

Created and Executed test cases for accessibility testing of Vaccine Scheduler Guest flow.

Logged and tracked defects on Jira.

Conducted Exploratory and Regression testing after end of every sprint

Participated in daily sprint meetings and provided inputs for sprint planning and story updates.

Client: Ministry of Health April 2024 – Dec 2024

Role: Systems Testing QA Specialist

Project Description:

As a System Testing QA Analyst, I was involved in working on various applications like Panorama (Immunization and Inventory), PEAR BI Reports and OHISS.

Responsibilities:

Created and Executed Test cases for OHISS webapp and mobile application.

Created Regression Suite for OHISS webapp and mobile application.

Created and Executed Test Cases for Panorama- Immunization and Inventory

Participated in automation planning for OHISS webapp.

Generated and verified PEAR BI Inventory reports.

Verified PEAR BI report data with database using SQL Queries.

Participated in project planning activities.

Created and Executed Test cases using Test Rail

Logged and tracked defects through Jira and Confluence.

Client : Ontario Health Nov 2022 – Mar 2024

Role: Senior QA Analyst

Project Description:

As a Senior QA Analyst, I was involved in various projects involving different applications like HSI OneID and OH registrations, Wait Time Information System (WTIS), and HSI Power BI reports.

Responsibilities:

●Created and executed Test Cases for HSI Power BI Diagnostic Imaging and Surgical Dashboard

●Created Test Strategy, Test Plan and Managed execution of test cases for HSI webapp

●Created Test Strategy, Test Plan and Managed execution of test cases for Wait Time Information System

●Verified Power BI DI and surgical dashboard data with Database using SQL Queries

●Created complex SQL Queries to verify business logics using Toad for Oracle

●Participated in Product Backlog Grooming, Sprint Panning session, Sprint execution, Sprint review meetings.

●Created, Executed Test cases and logged Defects through DevOps.

●Created and Updated data from WTIS Data Submission Portal

●Created and Lead SIT and E2E activities involving cross functional QA, Development and Business team.

●Created, executed and updated regression suite for testing the overall changes in the release

●Created automation test cases using Selenium IDE.

Client : LifeLabs -Toronto Dec 2020 – Oct 2022

Role: Senior QA Analyst/Lead

Project Description:

As a Senior QA /Lead, I was involved in multiple LifeLabs projects (COVID 19 predeparture(PCR and Serology, Arrivals(Onsite and Virtual), Rapid Antigen Observed and Unobserved Collection, MyVisit, Thrive for employers

Responsibilities

●Participated in Product Backlog Grooming, Sprint Panning session, Sprint execution, Sprint review meetings.

●Participated in Project Design walkthrough and Test cases review with Project team.

●Created Test Strategy, Test Plan and Managed execution of test cases for Dynamics 365 and Companion App

●Created Test plan and test cases for field validation of Lifelabs PowerApps portal

●Verified PowerApps form field validations to match Government web standard requirements

●Created and executed both Manual and Automated regression for Graphical User interface (GUI).

●Lead a team of QA in testing of COVID Projects.

●Worked on MyVisit Project to ease patient experience in testing

●Conducted accessibility testing for web application and ensured they met AODA, WCAG, and Section 508 compliance standards.

●Participated in understanding the applications usage statistics from operation team.

●Executed Test cases using SoapUI and Postman

●Build Test Scenarios for Performance testing based on available stats.

●Participated and managed in non-functional testing like Performance and Load testing using Jmeter

●Knowledge of HL7 and FHIR based interface and webservices

●Creating Performance Test Plan, Creating Test Scenarios and Analyzing Performance Test results including server side and network side details (latency and Throughput).

●Experience working on Mainframe (Executing ESP and ETL Jobs).

●Compared Databases using Database compare tools.

●Worked on providing task and resource estimates for the assigned projects.

●Created User Stories and Product Backlog Items in DevOps

●Created Quick filters and build queries for filtering of data In DevOps.

●Created and Lead many large-scale SIT and E2E activities involving cross functional QA, Development and Business team.

●Provided project QA estimates and execution plans.

●Created, Executed Test cases and logged Defects through DevOps.

Client : Telus Health-Toronto Mar 2017 – Mar 2020

Role: Senior QA Analyst

Project Description:

TELUS Health offers a platform with diverse integrated solutions for patients, pharmacists, and physicians. Telus pharmacy management solutions are designed to ensure that pharmacists are delivering customized services to their clients efficiently in a user-friendly manner. As a senior QA Analyst, my responsibilities include verifying the changes to the Telus Drug insurance/plans and drug applications

Responsibilities:

●Adapted and followed the transition in methodology from Waterfall to Agile and DevOps (shift left approach)

●Understanding and working on the Telus legacy Payer Portal Applications and its workflow.

●Created manual and automation test cases for Telus Web Applications using Robot Framework

●Executed Automation Python test cases using Pycharm.

●Built automation framework libraries and modules in Eclipse

●Created requirements and test cases for a new Drug Claim Audit Application for Telus Audit team

●Created and executed test cases for server migration

●Verified the ETL process for data transfer from source database server to target database server using SQLTest

● Created test scenarios for validation of reports (worked with SSIS, SSRS packages and SQL Jobs)

●Created, designed and executed Test Scenarios, Manual test cases and test scripts based on the use case documents and verified the batch process and Reports for EOD processes in Telus Gateway.

●Created and executed test scenarios for Telus Drug insurance (individual and group) and Plan applications.

●Simulated Drug and Dental claims using EDI and web applications

●Using SoapUI and REST API, simulated the client submitted requests and validation of the Server responses to ensure the results are aligned with the client’s requirements

●Created complex SQL Queries to verify business logics.

●Performed Performance Testing using Jmeter

●Developed and executed test scenarios for Exploratory testing

●Created, executed and updated Automation regression suite for testing the overall changes in the release

●Performed smoke testing using automated test scripts to verify sanity of the environment after deployments.

●Performed risk based testing by prioritizing Test cases based on risk assessment.

●Created Test Plan and coordinated E2E testing (UAT) with business.

Test Environment: Robot framework, Selenium, Eclipse, Git, HP Non Stop, Windows XP and Windows 10, Sharepoint, DevOps(shift left approach) MS Office, Python, Oracle, Java, ASP.NET, C-Sharp(C#), Toad, HP ALM, TFS.

Client : Hamilton Health Sciences- Hamilton Sept 2015 – Feb 2017

Role: QA Analyst

Project Description:

Hamilton Health sciences and McMaster University is one of the largest and most cited academic research groups in Canada.

Hamilton Health science is engaged in conducting multinational clinical trials across the globe. The IT in support of the business is responsible for developing and customizing web and IVRS Applications and maintenance of data in highly secure environment. My responsibilities include ensuring the quality of the services has met the organization standard.

Responsibilities:

●Created and executed test cases for integration of data from different randomization channels for clinical studies RENAL and COMP2.

●Created and executed Test Scenarios for enrollment and randomization of patients from different centers through Websites, IVRS and iDatafax.

●Created and executed Regression test Suite for IVRS (Interactive Voice Response System).

●Created and executed test for mobile (Android) and web applications.

●Participated in creating test environment for RENAL and COMP2.

●Participated in Audit and Review as an Author.

●Created test scenarios for validation of reports (worked with SSIS, SSRS packages and SQL Jobs)

●Verified the data transfer from source database server to target database server using Database comparison

●Created traceability matrix for requirement coverage and documentation and QA status report for the project team.

●Worked with different modules of Jira such as Test plan, Test lab, Defects and Dashboard Module.

●Performed compatibility test of the web application by conducting cross browser testing.

●Created and executed test for System testing, Functional and Non Functional testing and Integration testing.

●Conducted impact analysis after modification or defect fixes.

●Created test Summary report and exception report.

●Actively participated in story pointing in sprint planning

●Created web-based learning systems for stakeholders and end users.

●Created training manuals, SOPs and user guides for business team.

Test Environment: Interactive Voice Response System (IVRS), Agile Scrum methodology, Windows XP and Windows 7, Jira, MS Office, Microsoft Visual Studio 2005 and 2008,.NET framework, Java, Salesforce, ASP.NET, C-Sharp(C#), Microsoft SQL server 2008, HP QC, iDataFax.

Client : Ontario Institute of Cancer Research - Toronto Jan 2011 – Aug 2015

Role : Quality Assurance Analyst

Project Description:

The Ontario Institute for Cancer Research (OICR) is an innovative translational research organization dedicated to research on the prevention, early detection, diagnosis and treatment of cancer. OCREB Online is a web-based Application designed to streamline the ethics submission and review processes. I was responsible for validation of this new application and its integration with existing systems and processes, Data migration and its maintenance.

Responsibilities:

●Designed Test Plan for validation of REB COTS software and its Integration with existing OCREB online application and processes.

●Validated Initial load of production data to the new application (OCREB online) database.

●Created test cases for the GUI (Graphical user interface).

●Profound experience in generating daily reports, test execution and defect metrics.

●Main point of contact for various testing questions.

●Validated data input from Web application (GUI) and its integration with database.

●Performed testing of SSRS Reports and created data to test the reports filter and business rules.

●Conducted functional security testing to ensure user permission based on roles (Research coordinators, REB Coordinators and many more).

●Participated and managed in non-functional testing like Performance and Load testing using Jmeter

●Established QA Processes (Planning, Analyzing and Implementing).

●Actively participated in Agile Scrum Ceremonies and given inputs to improvise the process.

●Created test cases for verification of application for management reviews.

●Created UAT Test plans and conducted and coordinated UAT testing.

●Conducted and coordinated defect triage during System Integration testing and End to End Testing (UAT).

●Deployed application on test environment and created data table backups

●Monitored the defects, perform confirmation testing (re-executing the effected test cases) on the resolved defects and closed the resolved defects.

●Created test Summary report and Release notes.

●Supported Business by developing training materials and conducted training with business users for the effective use of the software.

Test Environment: Waterfall Methodology, Agile Scrum Methodology, Quality Center, Sharepoint, SaaS, Windows XP and Windows 7, MS Dynamics 365, MS Office, Microsoft Visual Studio 2005 and 2008, HTML, XML, SQL server 2008.

EDUCATION AND CERTIFICATION

●Bachelor in Computer Science- Sardar Patel University- 2000

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