Quality Assurance School Teacher
Resume:
** ***** ******,****** ****** Zambia
**********@*****.***
PROJECT ADMINISTRATION SPECIALIST
OBJECTIVE Experienced Project Administration and Program Specialist with a strong background in supporting program quality assurance, impact assessments, and implementation across diverse sectors including health, HIV services, civic engagement, humanitarian response, and climate change in Zambia. Serves as a Climate Change Data Focal Person, leveraging expertise in data management, environmental reporting, and evidence-based climate action. Skilled in Monitoring & Evaluation (M&E), strategic planning, budgeting, capacity building, and project management. Proficient in developing work plans, managing payroll and assets, overseeing office administration, and designing data collection tools that uphold high standards of data quality and reporting accuracy.
PROFESSIONAL
ACHIEVEMENTS
Business Administration
Accounting and Finance
Monitoring and Evaluation
Public speaking
Climate change
Clinical Management of HIV
Risk Management
Human Resource
SKILLS Strong Communication & Interpersonal Skills – Excellent written and verbal communication, with the ability to build and sustain relationships with colleagues, stakeholders, and external partners.
Program Coordination & M&E Expertise – Proven experience in program design, coordination, and Monitoring & Evaluation (M&E) across diverse sectors.
Data Analysis & Management – Skilled in both qualitative and quantitative analysis using statistical tools such as Excel; experienced in handling large datasets and data-driven decision-making.
Project Management – Competent in managing project timelines, resources, and deliverables; capable of identifying risks and implementing mitigation strategies to maintain progress.
Problem Solving & Critical Thinking – Strong analytical and problem-solving abilities with keen attention to detail.
Multitasking & Time Management – Effective at managing multiple priorities, meeting deadlines, and working under pressure.
Technical Proficiency – Proficient in Microsoft Office Suite (Word, Excel, PowerPoint); familiar with data analysis and project tracking tools.
Teamwork & Collaboration – Highly effective team player, contributing meaningfully to team objectives and outcomes.
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adaptability & Cultural Competence – Easily adapts to diverse work environments, including rural and peri-urban fieldwork settings; thrives in cross-cultural and multidisciplinary teams.
WORK HISTORY Project Support Officer
Life Initiative for Change (LIC) January 2025 – Present
Provide comprehensive administrative and technical support for the successful implementation of the Integrated Climate Action for Improved Health
(ICAIH) Project across Lusaka, Rufunsa and Monze.
Support project planning, coordination, and execution of community-based activities focused on climate adaptation, public health, and women’s empowerment.
Assist in designing and monitoring work plans, budgets, and procurement schedules to ensure efficient resource utilization and timely delivery of project milestones.
Collect, review, and analyze field data to inform evidence-based decision- making and contribute to quality reporting for donors and stakeholders.
Serve as a Climate Change Data Focal Person, ensuring accurate and timely reporting of environmental indicators and supporting awareness campaigns on climate resilience and waste management.
Facilitate community engagement and stakeholder meetings, building strong relationships with local partners, government agencies, and beneficiary groups.
Support the capacity building of women's savings groups and youth innovators through training coordination and logistical support.
Contribute to the development of project reports, success stories, and learning documents in alignment with donor and organizational requirements.
Participate in cross-functional collaboration with M&E, communications, and finance teams to streamline project delivery and enhance impact. Project Administration Officer Eastern Provincial Health Office/Avencion
(CDC) EPHO August 2024 – January 2025
Key Responsibilities:
Documentation Management: Create, organize, and maintain all project- related documentation to ensure accessibility for team members.
Communication: Facilitate information exchange between team members, stakeholders, and project managers; distribute project updates.
Scheduling & Coordination: Assist with project timelines, organize meetings, workshops, and related events.
Resource Allocation & Task Tracking: Aid in planning and allocation of resources; monitor task progress to meet deadlines and budget.
Budget Tracking: Track expenses and align them with the approved budget; coordinate with finance on invoices and expenses.
Risk Management & Quality Assurance: Identify risks and work on mitigation strategies; support quality assurance to meet standards. Page 3 Project administration specialist
Vendor & Stakeholder Management: Coordinate vendor activities and maintain relationships with stakeholders, ensuring timely delivery and project success.
Reporting & Change Management: Generate status reports, manage scope or budget changes, and communicate updates to stakeholders.
Training & Onboarding: Support new team member onboarding and ensure familiarity with project processes.
Administrative Support: Provide general administrative assistance, including meeting scheduling and logistics.
Project Administration Officer Southern Provincial Health Office/Avencion
(CDC) SPHO May 2024 – August 2024
Key Responsibilities:
Documentation Management: Create, organize, and maintain all project- related documentation to ensure accessibility for team members.
Communication: Facilitate information exchange between team members, stakeholders, and project managers; distribute project updates.
Scheduling & Coordination: Assist with project timelines, organize meetings, workshops, and related events.
Resource Allocation & Task Tracking: Aid in planning and allocation of resources; monitor task progress to meet deadlines and budget.
Budget Tracking: Track expenses and align them with the approved budget; coordinate with finance on invoices and expenses.
Risk Management & Quality Assurance: Identify risks and work on mitigation strategies; support quality assurance to meet standards.
Vendor & Stakeholder Management: Coordinate vendor activities and maintain relationships with stakeholders, ensuring timely delivery and project success.
Reporting & Change Management: Generate status reports, manage scope or budget changes, and communicate updates to stakeholders.
Training & Onboarding: Support new team member onboarding and ensure familiarity with project processes.
Administrative Support: Provide general administrative assistance, including meeting scheduling and logistics.
Provincial Administration Officer Avencion (USAID-Right to Care Zambia) EQUIP-Action HIV August 2021 – May 2024
Key Responsibilities:
Managed project documentation, schedules, and status reports.
Facilitated effective communication and distributed updates.
Assisted with scheduling, resource allocation, and budget tracking.
Monitored project progress and risks
Supported quality assurance, vendor coordination, and stakeholder engagement.
Produced reports and facilitated training and onboarding for team members.
Provided administrative and logistical support to enhance project efficiency.
Fleet Management
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Petty Cash Management
Retention Health Analyst Avencion (CDC-LPHO U=U Project) August 2020 - August 2021
Key Responsibilities:
Managed HIV/AIDS data for decision-making and technical support.
Conducted client consent processes, monthly data reviews, and tracked targets.
Ensured documentation accuracy and produced detailed monthly reports.
Analyzed data using Excel, participated in data verification, and harmonized client records.
Customer Care Executive Prudential Zambia August 2016 - July 2020 Key Responsibilities:
Provided policy information, assisted with claims processing, and addressed customer inquiries.
Managed policy changes, maintained customer records, and implemented retention strategies.
Collaborated across departments to enhance service, participated in training, and upheld compliance standards.
Data Entry Clerk-Facilitator MARCH Zambia (NGO) March 2016 - June 2016
Key Responsibilities:
Conducted accurate data entry, maintained records, and facilitated data-related workshops.
Supported data quality assurance, reporting, troubleshooting, and trained project teams
EDUCATION UNIVERSITY OF WASHINGSTONE
Certificate
ALLISON EMPOWERMENT
Diploma in Human Resource Management
ALLISON EMPOWERMENT
Diploma in Human Resource Management
REFERENCES Ms. Natasha Chirwa
Organization: Avencion Limited / Right to Care Zambia Position: Project Manager
Email: **********@********.***
Phone: +260-***-***-***
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Mr. David Musona
Organization: DAI Zambia Position:
Provincial M&E
Email: ************@*****.***
Phone: +260-***-***-***
Mr. Ponious Banda
Organization: Avencion Limited
Deputy Director of Programs and client’s specialist Email: *******@********.***
Phone: +260-***-***-***
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