Part-Time Customer Service
Resume:
Ashley Koselke
Professional Resume
Denver, CO **205
************@*****.***
To continue to maintain and strengthen my seasoned clerical, administrative, customer-service, and/
or medical setting driven-skills, within the workforce. Comfortable working autonomously or in a team-
based settings; fully capable and successful at comfortably establishing solid relationships with clients/
customers, co-workers, administration and local agencies. Computer/Office Experience: Administrative/
clerical duties and/or tasks including taking phone calls, bookkeeping, spreadsheets, fax machines,
copiers, email, word-processing, filing, some data entry, taxes, proposals/grants/bids, advertising,
record-keeping. Additionally, enjoying and flexible to positions involving operational tasks which may
or may not require physical labor, within the service industry.
Authorized to work in the US for any employer
Work Experience
Co-Owner /Office Manager & Job Coordinator
I. Tres Mesa Spraying - Hesperus, CO
March 2013 to July 2023
Description of Tasks Performed: Overlooked the bookkeeping, data entry, quarterly tax reporting, payroll,
job bidding, marketing, customer relations, in charge of employee training, hiring and termination,
overseeing that company adhered to operation standards, policies and state regulations
Supervisor: Cody
Phone Number: 970-***-****
"Barista"
SODEXO - Durango, CO
September 2015 to March 2016
Tasks Performed: Helped with or independently opened and closed down coffee shop, worked cash
register, maintained on-going cleanliness of the store, dining areas, display cases, coolers, etc. Stocked
products and rotated by date, maintained positive and cheerful interactions with customers, updated
displays with new/seasonal/holiday special visuals, counted money, reported at the end of day.
Supervisor: Julie
Youth Treatment Coach/ Counselor
Robert E. DeNier Youth Detention Center - Durango, CO
June 2013 to January 2014
Tasks Performed: Monitored/ Used Behavior modification technique on runaway/criminally involved
youth. Maintained daily/weekly/monthly progress notes/ incident reporting regarding behavior. Assuring
that daily routine of structured and unstructured activities is followed, and transitioning smooth.
Supervisor: Thomas Murriel
Company Bookkeeper/Administrative Assistant
V. Uprite LLC - Lakewood, CO
June 2009 to June 2011
Provided ongoing administrative and bookkeeping assistance * Some duties included: marketing, payroll,
inventory tracking (Microsoft Excel) estimations, hiring, bid proposals, budgeting, invoicing, design of
business cards and fliers, advertisements, locating and proposing new projects
Supervisor:Dennis, Owner/Operator
Lead C.N.A/Activity Assistant
City of Aurora - Aurora, CO
February 2009 to October 2010
Charted Monthly vitals and performed vital checks as needed * Monitored blood sugar of diabetic
participants * Helped to toilet participants, as well as develop a simple toileting routine to discourage
incontinence * Assisted in the planning of the monthly recreation/activity calendar * Lead a variety of
groups to elderly/disabled adults at various functional levels * Adapted projects and activities to each
adults particular functional level * Took participants out into the community to social gatherings, while
encouraging participants to engage in their social environment * Helped assist some participants in
bathing whether usage of shower, or simply a sponge bath * Worked with quadriplegic who required
the assistance of a hoyer lift, in which was my duty to operate * Incident reporting/reporting of changes
(physical and mental) * Assisted in the initial psych-social assessments of new participants looking to
attend the program * Worked closely with participant's caregivers in figuring out new and interesting
approaches in dealing with their disabled and/or sick loved ones.
Supervisor: Lori
Phone Number: 303-***-****
Education
B.S in General Psychology
University of Phoenix
May 2012
Skills
• CUSTOMER SERVICE (Less than 1 year)
• EXCELLENT WRITTEN AND VERBAL COMMUNICATION SKILLS (Less than 1 year)
• PROBLEM SOLVING (Less than 1 year)
• RECEPTIONIST (Less than 1 year)
• RETAIL SALES (Less than 1 year)
• Office Administration
• Retail Management
• Hoyer Lift
• Accounts Payable
• Tax Experience
• Accounts Payable
• Caregiving
• Hoyer Lift
• Microsoft Outlook
• Office Administration
• Recruiting
• Retail Management
• Tax Experience
• Meal preparation
• Serving
• English
• Sanitation
• Food production
• Bookkeeping
• Home Care
• Cleaning Experience
• Store Management Experience
• QuickBooks
• Vital Signs
• Assistant Manager Experience
• Clerical Experience
• Barista Experience
• Accounts Receivable
Certifications and Licenses
CPR/First Aid Certification
August 2018 to August 2020
Additional Information
SKILLS
● Current Co driver's license with reliable transportation
● Excellent computer/software skills
● Leadership, problem solving, and communication skills
● Have done a great deal of volunteering for a few different agencies
● Eye for detail
● Excellent customer service abilities
● Quality written and verbal communication abilities
Contact this candidate