Medical Receptionist Records
Resume:
Blanca Vargas
Valrico, FL *****
************@****.***
Professional Summary
Dedicated skilled healthcare provider with a high range of experience, caring professional with strong communication and management skills. Knowledge of the new devices, medical terminology and legal implications. Reliable and responsible; Remain calm and professional throughout critical incidents; Strong analytical skills; Sensitivity to meeting diverse needs; Empathizes with patients, family, staff and physicians; Relate well to people from a variety of cultures; Work well with others. Work Experience
Medical Receptionist
Optum-Seffner, FL
January 2023 to June 2025
Greet patients.
Check in patients.
Mail forms to new patients to fill out. Collect ID and insurance card(s), scan and upload to patient’s file. Collect copayments.
Update demographics on patients file as needed.
Answer phone and make appointments, transfer calls as needed. Verify insurances and copayments before patients appointments. Send medical records, lab orders and imaging orders as needed. Send out mail to patients as needed.
Medical Receptionist
Bay Area Advanced Gastroenterology-Brandon, FL
April 2022 to December 2022
Greet patients. Check in patients.
Give forms to new patients to fill out, collect ID and insurance card(s), scan and upload to patient’s file. Make copies of patients documents, scan and upload to patient’s file as needed. Collect copayments.
Update demographics on patients file as needed.
Answer phone and make appointments, transfer calls as needed. Send out medication to patients preferred pharmacy as per physician’s orders when needed. Verify insurances and copayments before patients appointments. Send request for referral to primary doctor as needed. Keep front area clean, sanitize and organize.
Call patients primary doctor as needed.
Send medical records, lab orders and imaging orders as needed. Client Service Representative I
CIOX HEALTH-Tampa, FL
March 2020 to September 2020
Handled patients, referral sources and administrative department inquiries. Handled costumer complains, provided appropriate solutions and alternatives within the time limit and my knowledge and followed up to ensure resolutions.
Kept records of costumers interactions. Processed costumers accounts and filed documents. Followed communication procedures guidelines and policies. Provided accurate, valid and complete information using the right methods/tools. Answered phones and directed phone calls as needed.
Medical Assistant
BAY CENTRAL MEDICAL GROUP-Tampa, FL
October 2017 to October 2018
Back office duties:
Greeted and interviewed parents of patients to obtain medical information. Measured their vital signs. Showed patients to examination rooms. Prepared and administered medications, both oral and injected, as per physician’s orders.
Collected urine samples as per physician’s orders and prepared them to be sent to lab. Urine dip stick as needed.
Administered vaccinations.
Administered treatments and tests as per physician’s orders such as nebulizer, strep test, mono test, h. pylori test, flu test, blood sugar.
Administrative duties:
Answered phones and directed phone calls as needed, made appointments. Checked insurance thru Availity and Medicaid for any kind of appointment. Checked faxes and sent requests and medication authorizations as needed. Copied and scanned documents and put them in patients records.
Made shot records and physicals for patients as needed. Resolved any problems with medications and patients referrals. Front desk duties:
Greeted parents of patients and patients. Checked in and checked out patients. Made follow up appointments as needed. Sent out medication to patients preferred pharmacy as per physician’s orders.
Prepared and sent referrals to specialists as per physician’s orders. Teacher's Aide
LIGHTHOUSE CENTER-Brandon, FL
August 2016 to March 2017
Teacher’s Aide duties:
Helped teachers organizing classrooms. Assisted teachers when doing school work with students. Helped when students were on a crisis. Assisted in taking students out to lunch and back inside. Covered other Aide’s lunch break to look out for the students while outside. Helped at the after-school program.
Substitute Teacher duties:
Followed teacher’s curriculum for the day teacher was absent and make sure. Addressed any student’s issues with the teacher from the group I was at the time. School Nurse duties:
Gave medication to students at their scheduled time and chart it in the school’s medicine book. Assisted with emergencies with students. Cleaned and covered wounds that students had while playing on school property.
Medical Assistant Instructor
FLORIDA CAREER COLLEGE-Tampa, FL
April 2015 to July 2016
Assessed student learning, developed and implemented strategies to improve student academic progress.
Provided tutoring and assistance to students who are not meeting their full potential, and conduct ongoing assessment of student progress.
Monitored learning progress during instruction and developed action plans. Demonstrated effective presentation skills and instructional techniques. Developed daily lesson plans.
Provided regular feedback to students relative to their performance. Provided positive reinforcement to students.
Motivated students to actively participate in all aspect of the educational process. Hands on practice of all skills learned in class such as phlebotomy, EKG, CPR. Medical Assistant
SPORTS MEDICINE AND REHAB OF WNY-Buffalo, NY
March 2012 to December 2012
Back office duties:
Interviewed patients to obtain medical information. Measured their vital signs and weight.
Showed patients to examination rooms and prepared them for the physician. Recorded patient’s medical history, vital statistics and information such as test results in medical records. Prepared and administered medications as per physician’s orders. Collected blood and urine samples as per physician’s orders and prepared them to be sent to lab. Explained treatment procedures, medications and physician’s instructions to patients. Front office duties:
Greeted patients and signed them in and out, scheduled patients appointments. Called patients to remind them of appointments, answered calls and take messages when necessary, collected copayments and signed patients out.
Called to verify insurance eligibility, proof read doctor’s note before sending to primary doctors, called for referrals.
Sorted mail and sent mail, faxed, scanned, copied documents. Sorted patient’s documents and archived documents in patients records. Called patients for following up appointments when results from tests ordered arrived. Registered Nurse
SAINT LUKE’S MEMORIAL HOSPITAL-Ponce, PR
December 2005 to July 2008
Emergency room, adult and pediatric: Implemented patient care for up to 12 patients per section. Ensured the quality of emergency medical nursing care to patient. Scheduled patient admissions and discharges.
Interacted with departments regarding patient care. Educated patients/families on health care needs, conditions, treatment, etc. Ensured safety and support of patients and family. Evaluated staffing requirements including ER assignments. Maintained patient charts and confidential files.
Interpreted and followed medical orders. Assessed patient status and notify the primary physician of clinical changes. Knowledge on cardiovascular treatment. Performed diagnosis, regular checkups and medical examination and recommends the specialist. Provided the orientation and training to new staff and nursing students. Handled the queries and problems regarding medical or health. Administered medications as per physician’s orders, including injections, oral and intravenous. Collected blood and urine samples as per physician’s orders and took them to ER lab. Education
RMA Certification in Medical Assisting
AMERICAN REGISTRY OF MEDICAL ASSISTANTS-Worcester, MA February 2015 to February 2015
ASSOCIATES in NURSING
PONCE PARAMEDICAL COLLEGE-Ponce, PR
January 2004 to August 2005
Skills
• Medical scheduling
• Phlebotomy
• EMR systems
• Bilingual
• Communication skills
• Insurance verification
• EHR systems
• Sales
• Organizational skills
• Microsoft Word
• Computer skills
• Time management
• Medical Receptionist
• Patient care
• Medical records
• HIPAA
• Anatomy knowledge
• eClinicalWorks
• Medical terminology
Languages
• Spanish - Fluent
• English - Fluent
Certifications and Licenses
Certified Notary Public
RMA
RN
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