Qa Engineer Quality Assurance

SAJAN JOHN

SENIOR QUALITY ASSURANCE ENGINEER

949-***-**** ********@*****.*** https://www.linkedin.com/in/sajan-john-a448689/ Senior QA Engineer with 10+ years of experience in the software development lifecycle, specializing in automated testing frameworks and CI/CD implementation. Deep expertise in insurance domain systems including Guidewire platform, with proven success in technical improvement projects and major version upgrades. Proven ability to develop and execute test strategies for complex software systems particularly in healthcare, entertainment, and law enforcement applications. Strong communication and collaboration skills with the ability to effectively communicate technical information to both technical and non-technical audiences. CORE COMPETENCIES

Agile Methodologies, Waterfall, Kanban • Test Planning & Strategy • Test Case Design & Execution • Automation Testing (Selenium-Cucumber (BDD), Java, POM) • API Testing (REST (JSON), SOAP) • Performance Testing • Database Testing • Defect Tracking & Reporting (Jira, Bugzilla) • Cross-browser & Cross-device Testing • Monitoring, updating & increasing automation coverage • Communication & Collaboration • Problem-Solving & Analytical Skills • Expert in manual testing • Proficient in automation testing

TECHNICAL EXPERTISE

Analysis Test Automation: Selenium-Cucumber BDD, TestCafe, REST Assured • API Testing: REST/SOAP, Postman, OAuth2 • Performance Testing:J-meter• CI/CD: Jenkins, Bamboo, GitHub, Gitlab • Virtualization:Docker, OpenShift • Programming: Java, JavaScript, Groovy, C, MATLAB, VHDL • Databases: SQL Server, PostgreSQL, MongoDB,DynamoDB • Cloud: AWS, SaaS, Citrix • Insurance Platforms: Guidewire PolicyCenter, BillingCenter, ClaimsCenter• Project Management: Jira, Azure DevOps, Rally, Service now • UNIX Mipacs with EMR Application (EPIC)

PROFESSIONAL EXPERIENCE

QA Lead PDS Health, Irvine, CA (Remote) Oct 2020 - Present Lead QA engineer for AI-powered dental software applications integrating machine learning capabilities with medical imaging systems.

Key Achievements:

● Led end-to-end testing strategies for HIPAA-compliant dental imaging software MiPACS, EMR Application (EPIC) and AI applications

● Performed Desktop App, Web App, Mobile App, and API level testing.

● Established security testing protocols using Rapid7, ensuring patient data confidentiality

● Contributed to testing environment setup, including test case development mapped to requirements and assisted with aws server validation.

● Involved in AWS server validation

● Performed performance (stress) testing on aws servers using docker containers

● Performed functional, regression, integration, smoke, and end-to-end testing

● Established and executed security testing protocols using Rapid7, ensuring robust protection of patient data confidentiality, integrity, and availability in accordance with HIPAA compliance

● Developed deep domain expertise across the software testing life cycle, including related applications and data flows, to ensure thorough test coverage and validation of complex healthcare systems Sr QA Engineer Cogility, Irvine, CA May 2019 - March 2020 Led QA efforts for big data analytics applications used by law enforcement agencies. Key Achievements:

● Increased automation coverage from 0% to 80% using JavaScript-based framework (TestCafe)

● Performed functional, regression, adhoc, smoke, and end-to-end testing.

● Implemented Page Object Model (POM) design for sustainable test architecture

● Established comprehensive API testing strategy using Postman

● Led testing for AWS transcription service integration

● Agile Methodology

Sr QA Engineer Walt Disney Studios, Glendale, CA Sept 2017 - April 2019 Managed QA for enterprise-scale digital asset management systems handling TB-scale video and audio assets into Disney vault or library transfer, non-library transfer and from Disney vault to vendor or customer library or non-library locations through Signiant and Aspera transfer. Key Achievements:

● Contributed to Disney's Asset Management team, overseeing and maintaining extensive asset inventories and related applications

● Maintained automation frameworks for large-scale media asset transfer validation

● Implemented CI/CD pipeline using Jenkins, GitHub, and SauceLabs

● Maintained automated validation suite for MD5 checksums and media validation

● Daily regression suite running in Sauce Lab environment and triggered via Jenkins or Bamboo remotely.

● Automated the REST API test scenarios with basic Auth and OAuth2 authentications using token endpoint.

● Performed code deployments with the latest builds in QA and production using Jenkins and Bamboo for different projects.

● Used GitHub and GitLab for source code management for different projects.

● Java and Java script based frameworks

● Used selenium-cucumber (BDD) framework to create/run the automation scenarios (UI and API), using groovy script and Java.

● Worked on java script framework called night watch, added scripts for UI automation and API automation using chai library.

● Managed multiple concurrent projects while actively participating in Agile ceremonies including daily standups, sprint planning and review, backlog grooming, retrospectives, and weekly status meetings.

● Provided production support including smoke test run while doing code deployments. Sr QA Engineer Mercury Insurance Group, Brea, CA Jan 2014 - April 2017 Led multiple critical initiatives for Guidewire platform implementation and upgrades, handling complex insurance domain testing across Policy, Billing, and Claims centers. Technical Improvement Project (Aug 2015 - April 2017) Led QA team in implementing technical improvements across Guidewire suite:

● Orchestrated testing for Solr search configuration implementation in PolicyCenter and ClaimsCenter

● Improved document production (DPS) and archival (DMS) processing time

● Enhanced rating engine performance for Personal Auto, Business Auto, and Home Insurance

● Managed integration testing with Duck Creek rating system

● Validated complex insurance scenarios including MVR/CLUE report integration

● Created comprehensive test data sets for UAT and automation Guidewire Platform Upgrade Project (Jan 2014 - Aug 2015) Led QA efforts for major version upgrade from Guidewire 4.0 to 8.0:

● Developed test strategy for seamless migration of existing policies and claims

● Created automated regression suite using ARF (Automated Regression Framework)

● Managed end-to-end testing of PolicyCenter, BillingCenter, and ClaimsCenter

● Led testing for multi-state insurance product rollouts

● Implemented automated validation for rating factors and regulatory compliance Consumer Portal Implementation (May 2013 - Jan 2014) Managed testing for customer-facing portal integration with Guidewire systems:

● Led testing of EIS web services integration between consumer portal and Guidewire systems

● Implemented automated testing using Groovy scripts and SOAP UI

● Validated complex insurance scenarios across policy, billing, and claims functions EDUCATION

● M.S. Computer Engineering, University of Houston-Clear Lake

● B.Tech. Electronics and Communication Engineering, Cochin University of Science & Technology

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