Customer Service Food Safety
Resume:
abhishek_shetttty
Indian +91-935*******
Maldives +960-*******
*****************@*****.***
Mundady house, Belthangady
Taluk -574224 Nationality -
Indian
Mix drinks and cocktails according to company standards while maintaining consistent quality and presentation.
M anage beverage costs and stock through inventory tracking and implemen ting First-In-First-Out rotation system.
Provide personalized service by remembering guest preferences and suggesting appropriate beverages.
Maintain clean and organized bar areas in compliance with international health and safety standards.
Assist in training new bar staff on standard operating procedures and cocktail recipes.
Ensured compliance with HACCP guidelines and Food Safety Management Systems to maintain hygiene and safety
standards. Delivered excellent customer service, creating memorable guest experiences in a high-paced resort environment. Maintained rigorous cleaning protocols for bar tools, workstations, and glassware to uphold sanitation standards. Accurately recorded daily sales, ensuring transparency and proper reporting.
Managed and monitored inventory levels, ensuring
consistent stock availability and minimizing waste. Actively practiced upselling techniques, contributing to in creased beverage revenue. Expertly mixed cocktails and beverages in accordance with resort service standards and guest preferences. Demonstrated a strong understanding of product knowledge and cocktail recipes to meet guest expectations. Worked collaboratively with the service team to ensure seamless operations during peak hours.
To work in a challenging environment,demanding all my skills and efforts to learn and acquire more knowledge and skills of the hospitality industry and assume more professional responsibilities with time to realise my potential and contribute to the development of the organisation with exceptional performance.
Served customers efficiently in a high-volume environment while maintaining quality and presentation standards.
Conducted regular inventory checks and maintained appropriate par levels for all beverage products.
Collaborated with kitchen and service teams to ensure a seamless guest experience during special events and promotions. Implemented and followed proper cleaning protocols for bar equipment and service areas.
OBJECTIVE
_
_
_ _
ABHISHEK SHETTY
SKILLS
CONTACT
LANGUAGES
Job experience
BARTENDER
English
Hindi
Kannada
Tulu (Mother tongue)
BANDOS MALDIVES (Bartender From May 2025,North male atoll, republic of maldives)
NOVA MALDIVES (Bar waiter and Fire Flair Bartender from september 2024 to april 2025,south baa atoll,male,republic of maldives) SHERATON GRAND (Bartender from December 2023 to August 2024, brigade gateway,banglore,india)
Bartending and mixology
Flairing and free pouring
Guest service and upselling
Hygiene and safety compliance
(2007 - 2019)
Mixed an d served beverages according to standardized recipes and company specifications.
Led bar operations for special events, ensuring adequate stock and staffing for anticipated volume.
Implemented proper stock rotation protocols and conducted end-of-shift inventory reconciliation.
Attended regular training sessions to stay updated on new products and service techniq.
Certified in Haccp training,food safety management and Food allergens .
Certificate of Proficiency in Security Training for Seafarers with Designated.
Certificate of Proficiency in Personal Survival Techniques, Fire Prevention & Fire Fighting, Elementary First Aid and Personal Safety and Social Responsibilities.
Indian national database of seafarers number(Indos no) - 25zn1196 Sarosh Institute of Hotel Administration.
Completed a comprehensive 4-year degree program covering all major hospitality departments, including food & beverage service, front office, housekeeping, culinary operations, and hospitality management. Emphasis on practical training, customer service excellence, and industry-standard protocols.
EDUCATION
Bartending Course.
sacred heart collage madanthyar, manglore, india
MARTINY MIXOLOGY (Part time Bartender from august 2019 to july 2023 bejai,mangalore,india)
BACHELOR OF HOTEL MANAGEMENT
MARTINY MIXOLOGY
STCW/CDC/INDOS NUMBER : 25ZN1196
SCHOOLING & PRE SCHOOLING
REFERENCE
(2019 T0 2023)
(Learned the mixology and flairing techniques from july 2019 to october 2019)
Available on request
(Nitte campus,NH 75,kodakkal,padil,managaluru,karnataka 575007,india)
Contact this candidate