Customer Service Public Relations
Resume:
Monet' Hubbard
Oklahoma City, OK *****
**************@*****.***
Demonstrates a wealth of diversified experience in troubleshooting, customer relations, and public relations. A fast energetic learner who is self-motivated and excels during change and challenge. Excellent interpersonal skills used to work with all levels of employees and the public. Distinct area of proficiency in:
Problem-solving
Commitment to quality and professionalism directly influencing company image and customer loyalty
Microsoft applications including: Windows, Internet Explorer, Excel, and Word Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Sales Associate
Five Below - Oklahoma City, OK
October 2020 to Present
• Adheres to all standard operating procedures and policies
• Responsible for cash handling procedures
• Reviews and responsible for all corporate communications applicable to their assigned area
• Assists in merchandising procedures
• Responsible for maintaining assigned area
• Sets and maintains Market Plan and other merchandise directives
• Assists with execution of company data integrity process
• Delivers exceptional customer service through personal contact with customers
• Interacts with and assists customers
• Assists in receiving and stocking procedures
• Unloads merchandise from trucks
• Checks in shipments
• Stages merchandise for the sales floor
• Packs out merchandise
Screener
Integris baptist hospital - Oklahoma City, OK
March 2021 to May 2021
• Welcome and greet guests with a positive attitude when they arrive.
• Screen patients and guests as they enter the facility. Ensure patients answer screening questions.
• Knowledge of principles and processes for providing customer service.
• Effective written and oral communication skills to explain complex issues, exchange information between team members (security, nursing, etc.)
• Ability to comply with laws and maintain confidentiality of patient information.
• Ability to respond quickly and appropriately to situations that may arise.
• Problem Solving: Ability to identify complex problems, review related information, employ creativity and alternative thinking to develop and evaluate options and implement solutions.
• Reporting to work on time and ready to work
• Representing the company in a highly professional manner always
• Remain customer service oriented in fast paced, team-oriented environments Customer Service Team Member
Krispy Kreme - Oklahoma City, OK
April 2018 to October 2020
Functions in front end services as cashier to ensure excellent customer service to patrons. Operates back end services such as stocking, cleaning, and product preparation.
• Customer service representative who for provides efficient and friendly service to patrons, as well as maintaining a professional store appearance, in order to ensure customer satisfaction reflecting the high standards of the corporation.
• Advanced to back end services ahead of timeline. Performs stocking of supplies, conducts daily, weekly, and monthly maintenance and cleaning of equipment, and follows detailed description of product preparation to ensure flawless results.
Cabelas-Clothing Processor
Cabela's Inc.
October 2019 to June 2020
• Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers
• Unloads trucks, stocks merchandise, tickets merchandise and processes returns.
• Maintains Receiving area layout as set by the Corporate Office
• Interacts with other associates in a friendly, positive and professional manner
• Keeps work area clean, neat and safe
• Follows all Company Policies and Procedures
• Knowledgeable of advertised sales
Education
Diploma
Millwood High School - Oklahoma City, OK
May 2019
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