Management System Continuous Improvement

Kris Krishnamoorthy, P. Eng.

*** ***** ****** **** ****, Hamilton, ON – L9B 1A5, Tel: 905-***-**** Email: **********.**@*****.***

PROFESSIONAL SUMMARY

Results-oriented and resourceful Quality professional with extensive experience in establishing and managing a robust Quality Management System that drives continuous improvement and promotes organizational excellence.

AREAS OF EXPERTISE

Over 30 years of valuable experience in providing effective solutions and delivering positive results to customers in a variety of industries, including Aerospace, Electronics, Nuclear, Oil & Gas, and Power Generation utilizing a balanced mix of leadership and technical skills.

Demonstrated talent for leading and conducting value added Audits and Root Cause Assessments.

Qualified Nuclear Pressure Boundary Lead Auditor / QMS Lead Auditor.

ASNT NDT Level 3 & CGSB 48.9712 NDT Level III in MT/PT/RT and UT.

Working experience with Lean, Six Sigma and Continuous Business Improvement projects.

Broad understanding of Management System standards, including CSA N286, ISO 14001, ISO 9001:2015 and AS 9100D

Working knowledge of Nuclear and non-nuclear Codes and Standards, including CSA N285.0, CSA B51, CSA N299.X, ASME Sect III / Sect V / Sect VIII / Sect IX, NCA 4000/3300, NQA-1, ASME B31.1 & B31.3 & 10 CFR50 App B.

PROFESSIONAL EXPERIENCE

Celeros Flow Technology, Burlington, ON Sept 2023 - Present

Quality Assurance Manager

Established a robust nuclear QA Program in the Pump manufacturing plant in compliance to ASME Section III / NCA (2023), NQA-1-2015, 10CFR50 Appx B, CSA N285-23 and N299.2-19 standards.

Coordinated the ASME Survey successfully in July 2024 and achieved the ASME Nuclear Certificates (N, NPT, NA & NS) for the manufacture of Class 1/2/3 nuclear pumps in the Burlington Plant.

Navigated the TSSA Audit successfully in Dec 2024 and achieved the CSA N285 Certificate of Authorization for the manufacture of nuclear Pumps in the Burlington plant.

Provided indoctrination and training to employees on the nuclear QA Program, nuclear safety and applicable Codes and Standards to prepare the organization for the ASME and TSSA nuclear Certificates.

Currently preparing for the NUPIC, NIAC and CANPAC audits to support the nuclear business.

Liaised with the ANIS and ANI in preparing the ASME Survey and TSSA audits.

Provided oversight on the QA Program for the manufacture of Pumps including Procurement QA, inspection, calibration, internal audits, external audits, management reviews, non-conformance control and corrective actions.

Evaluated suppliers’ qualifications and maintained a comprehensive Approved Supplier List (ASL).

Implemented an electronic CAPA system to improve the efficiency of the corrective action program.

Monitored the NDT operations, reviewed & approved supplier’s NDT procedures and inspection documents.

Participated and contributed to the Corporate Quality initiatives to maintain the KPI targets (COPQ).

Applus RTD Canada, Burlington, ON 2015 June – Aug 2023

Regional Quality Manager, Central Canada Region

Established and implemented a companywide Management System in compliance to ISO 9001:2015 / AS 9100D and a supplementary nuclear QA Program in compliance to CSAN299.3 standard.

Navigated the organization successfully to pass the Nadcap audits and achieved the Nadcap Certification with merit.

Passed the third-party audits without audit findings consistently since 2015 and renewed the ISO 9001:2015 / AS9100D QMS Certificates.

Provided technical support to maintain the company-wide Transport Canada approved AMO Facility.

As a Responsible Level 3, maintained the NDT facilities in strict compliance to Nadcap and other customer specifications.

Maintained a robust calibration system, supplier qualification program and document control system.

Liaised with the customers and Authorized Inspector to obtain approval for NDE procedures.

Implemented the Applus Written Practice for NDT Personnel Certification per SNT-TC-1A & NAS 410 Standards.

Conducted regular management review meetings and monitored KPIs against established Quality objectives.

Performed Root Cause Assessments, Risk Assessments and maintained an effective Corrective Action Program.

Maintained the ‘Approved Supplier / Special Processor’ qualification status of Applus RTD

Liaised with prime customers in the Aerospace, Defense, Automotive, Oil & Gas, Nuclear and Power Generation industries and maintained customer satisfaction rating above 95% consistently.

Worley Parsons Canada, Markham, ON 2014 – 2015 April

Project Quality Manager

Implemented Project Quality Plans / Task Quality Plans for nuclear design/ construction / refurbishment projects (OPG, Burce Power and AECL), consistent with the client specifications and applicable codes & standards.

Coordinated CANPAC audits and successfully renewed the “Approved Supplier” qualification status for WPC from the major nuclear customers (OPG and Bruce Power).

Refined Worley Parsons Nuclear QA Program in compliance to the pressure boundary codes & standards.

Conducted internal quality audits, evaluated root cause assessments and risk assessments.

Identified gaps and areas for improvement on Worley Parsons major business processes, including Risk Management Program, Project Initiation Effectiveness, Projects Meeting Effectiveness and Design Review Effectiveness.

Evaluated supplier qualifications and maintained Approved Vendor List for the Nuclear Division of WPC.

Candu Energy Inc., Mississauga, ON 2012 – 2013

Manager, Internal Quality Audits

Provided leadership to drive an effective company-wide Quality Audits & Corrective Action Program.

Planned and executed an integrated Audit Program across Candu Energy Projects and Line Units.

Improved the audit process so as to reduce the audit cycle time by 50% and saved audit resources by 40%.

Facilitated and coordinated external audits leading to successful renewal of ISO 9001:2008 QMS Certificate.

Supported manufacturing and project teams with timely implementation of corrective actions.

Disseminated Lessons Learned from internal / external audits and assessments across the company so as to improve the business processes and strengthen the overall Management System.

Reviewed and approved NDE procedures / techniques prepared by Candu Energy and Suppliers.

Atomic Energy of Canada Ltd. (AECL), Mississauga, ON 2011

Manager, Corporate Oversight Assessments

Developed and implemented a comprehensive Corporate Oversight Assessment Program across the AECL Commercial Operations Division.

Improved the efficiency and effectiveness of audits and assessments by replacing the fragmented and legacy systems with an integrated Audit Program across the Division.

Provided oversight on the audit process and maintained the Auditor/Analyst qualifications.

Facilitated and coordinated external audits by the customers and regulators.

Atomic Energy of Canada Ltd. (AECL), Mississauga, ON 2006 – 2010

Quality Assurance Engineer

Implemented and maintained the Project QA Program, QA Plans and Procedures for the ACR Development Project in compliance to CSA N286, ISO 9001 and NCA 4000 standards.

Facilitated the customer / regulatory audits on the ACR Project by OPG / CNSC and the third-party auditors.

Planned and executed Internal Quality Audits, Self-assessments, Apparent Cause Assessments and Supplier Qualification Audits as per the planned schedules for the ACR Development Project.

Implemented an automated Action Tracking System, Corrective Action Effectiveness Review and Management Review

Maintained an effective Corrective Action Program in the ACR Development Project.

Promoted the ACR Improvement Suggestion Program by coordinating the committee meetings and implementing an online Suggestions Program.

Atomic Energy of Canada Ltd. (AECL), Chalk River, ON 2004 – 2005

Section Head, QC/Compliance & Quality Assurance Specialist

Provided QA oversight on the Conduct of Operations and monitored regulatory compliance pertaining to NFO, NMSM and RAMT branches in accordance with the Nuclear Operations QA Program.

Supervised the Quality Control Section that provided site-wide services to all nuclear facilities and manufacturing shops, including calibration, visual / dimensional inspection, NDE and In-service Inspection.

Fulfilled multiple roles as Facility Quality Representative (FQR) for the Nuclear Facilities Operations (NFO), Nuclear Materials Safety Management (NMSM) and Radioactive Materials Transportation (RAMT) branches in Chalk River.

Implemented several changes in QC procedures that led to improved inspection efficiency and customer satisfaction.

Interfaced with the Authorized Nuclear Inspector and facilitated regulatory audits to renew the Pressure Boundary QA Program Certification (CSA N285.0 / CSA B51) in Chalk River.

Promoted the Continuous Business Improvement (CBI) Program in CRL and participated in the Six Sigma Projects.

Alstom Canada Inc., Burlington, ON 2003

Quality Assurance Supervisor

Implemented and maintained an effective Quality Assurance Program at the Nanticoke GS Unit 7 Retrofit Project in compliance to the customer specifications / applicable codes and standards.

Prepared the Inspection & Test plans in compliance to the customer (OPG) specifications for the 500MW Steam Turbine and Generator pertaining to the Overhaul and Retrofit Project.

Interfaced with the Client Representatives and Contractors to resolve the quality issues at site.

Siemens Westinghouse Inc., Hamilton, ON 1990 – 2002

Quality Engineer / Senior Quality Engineer

Established and implemented Inspection & Test Plans and conducted vendor process approvals / First Article Inspections (FAI) for the new generation Westinghouse Gas Turbine Rotors and Engine Assembly projects (Turbine Frames: W501D5 / DA, 501F and 501G).

Introduced and implemented several Quality Improvement tools and saved approximately $125K annually in the Rotor Manufacturing and Assembly areas.

Developed and implemented a cost-effective 22-step inspection process for engine assembly; thereby reducing the assembly cycle time by 20% and handling errors by 40%.

Participated and contributed in the Concurrent Engineering Workshops, Continuous Improvement Teams and three Six Sigma Projects to improve the engine assembly cycle time, enhance process efficiency and reduce overall costs.

Implemented an effective electronic system for Change Control (ECMI) and the SAP system (Quality Module)..

Recipient of the Westinghouse Service Excellence Award (1991) and several Westinghouse Performance Awards.

AB-Relco Industries Pte. Ltd., Singapore 1985 – 1988

QA/QC Manager

Implemented Allen Bradley’s Total Quality Management System (TQMS) in the electronics manufacturing plant.

Provided managerial and technical leadership, including planning, budgeting, staffing, training and coordinating all Quality Assurance / Quality Control functions.

Interacted with customers in Singapore, resolved quality issues and successfully renewed product/process approvals

Conducted Supplier Qualification and Equipment Capability evaluations in Japan.

Introduced SPC and promoted Quality Circles in the manufacturing plant for productivity improvement.

Developed and implemented QC procedures for testing and inspection of electronic components.

Promet Fabricators Pte Ltd., Malaysia 1983 - 1984

NDT Superintendent

Planned and executed NDT inspections and managed NDT resources at the fabrication site for offshore structures.

Established and implemented NDT procedures on the offshore construction projects.

EDUCATION, PROFESSIONAL DEVELOPMENT & AFFILIATIONS

Education

B.Sc. (Mathematics, Physics, Chemistry)

M.Sc. (Physics)

Professional Qualifications

P. Eng. (Professional Engineer- Ontario)

ASQ certified - CQA, CQE, CMQ/OE and CSSBB

CGSB / ISO 48.9712 NDT Level 3 (MT/PT/RT/UT)

ASNT NDT Level 3 (MT/PT/RT/UT)

NAS 410 NDT Level 3 (MT/PT/RT) – Employer certification (Applus RTD Canada)

Affiliations

Member of Professional Engineers Ontario (PEO)

Senior Member of American Society for Quality (ASQ)

Member of Canadian Institute for NDE (CINDE)

Member of American Society for Nondestructive Testing (ASNT)

Additional Interests

Current Section Chair for ASNT Canada Section

Current Membership Chair for ASQ Hamilton Section (0400)

Past Section Chair for ASQ Hamilton Section (0400)- (2014-2015)

Past Part-time Instructor at Canadian Institute for NDE (CINDE), Hamilton, ON (2009 – 2013)

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