Scrum Master Technical Lead

Immediate joining

Venkata Reddy Marthala Mobile: +916*********

Email:************.***@*****.***

Experience Summary

Previous organizations

oWorked in Tata Consultancy Service Ltd for 15 years (Jan 2008 to Feb 2023) in different roles.

oWorked in Tech Mahindra for 1 year 6 months (March 2023 to Sep 2024) as Technical lead.

More than 16 years of IT background (Around 6 years of international (USA) and 10+ years of offshore experience)

Leverage 12+ years of Mainframe experience in Development, Maintenance & Support, and Decommissioning projects.

Experience in Healthcare and Banking industries.

Executed various roles as Team member, Technical Lead, Module Lead, Senior Developer, and Scrum Master while engaging in project management activities.

Skills

Technical

Operating System

OS/390,Z/OS and Windows

Database

Db2, SQL and IMS DB(Minimal knowledge)

Ticketing tool

Remedy and Service Now

Monitoring tool

Jobtrac, Control-M

Languages

Cobol, VSAM,JCL

Tools and Utilities

File-Aid, File Manager, Endeavor, CMAN, Spufi, QMF, Scheduling, IBM Utilities, MS office and Visio.

OLTP

CICS

Functional

Management and Leadership

Prepared and submitted daily, weekly, and monthly status reports to ensure project visibility.

Leading weekly and monthly status discussions with customers

As lead, skilled in delivery roles & project management, team building, business analysis and development.

Directed project execution across multiple positions including Scrum Master, Module Lead, Technical Lead, and Developer.

Exhibited eagerness to learn, embraced challenging activities, and demonstrated confidence in delivering results within timelines by consistently motivating teams to provide optimal client solutions.

Trainings and Certification

Completed initial learning program (ILP) in mainframe technology.

Provided Mainframes training to new joiners in project.

Provided Application Knowledge session to joiners in the team.

IBM Certified Database Administrator -- DB2 Universal Database V8.1 for zOS

IBM Certified Solution Developer - DB2 9.5 SQL Procedure Developer Certification

IBM Certified Application Developer -- DB2 Universal Database V8.1 Family Certification

Professional, Academy for Healthcare Management Certification

Information Technology Infrastructure Library(ITIL V3)

Rewards and Recognitions

(S)miles Award for outstanding contribution to the organization for inspiring Role model to colleagues

Service commitment Awards received from organization for 3 years, 5 Years and 10 years in TCS.

On the spot Award

Professional Experience

Project 1: Vanguard – Fund-Field Expansion Duration: March 2023 to Sep 2024

Overview

Revamped FundID field to alphanumeric format, allowing for increased capacity for additional funds in future

Roles and Responsibilities

Developer and Technical lead at offshore.

As a Developer and Technical Lead – 12 Members Team

Full accountability for customer delivery

Reviewing Requirement Analysis, Design, Code, Implementation plan, Deployment activities, and Documentation.

Conducted requirements discussions to clarify project specifications. Executed coding tasks to develop functional software solutions. Performed unit testing to ensure code quality and reliability. Documented unit test results for future reference and compliance.

Delegating tasks to team members and monitoring daily delivery status

Compiling project status metrics and delivering updates to customers weekly and monthly

Evaluating code and test results generated by team.

SIT assistance and defect resolution.

Developing and preparing supporting documentation for CR.

Participating in CAB meetings to secure necessary approvals for CR.

Implementation and post implementation Assistance

Environment

COBOL, JCL, VSAM, DB2,TSO/ISPF IBM UTILITIES,Servicenow tool and JIRA

Project 2: National Australian Bank (NAB) – Payment applications. Duration: March 2019 to Feb 2023

Overview

Uplift FIP/AEG Applications – Upgrade Cobol version.

ICP fee charge changes

Customer payments to the domestic bank using NPP

Tag52 field (In Swift message) Changes:-Incorrectly populating for serial payments in ICP

Roles and Responsibilities

Developer at offshore and Scrum master at offshore.

As a Developer – 6 Members Team and working directly with customer

Requirement Analysis, Design, Code, Implementation plan, Deployment activities, and Documentation.

Conducted code and test results walkthroughs with customers to obtain necessary production implementation sign-offs.

Executed release management tasks, developed implementation plans, and migrated code to production system.

Developing and preparing supporting documentation for CR.

Participating in CAB meetings to secure necessary approvals for CR.

Implementation and post implementation Assistance

Environment

COBOL, JCL, VSAM, DB2, IMS DB, Service now tool and Rally

Project 3: New york life – FUELS Duration: Aug 2018 to Feb 2019

Overview

Project requires regular Maintenance, enhancement and Production support of FUELS application in the NYL. Project requires onsite team to handle all critical production problems.

Roles and Responsibilities

Team Lead at offshore -6 Members Team

Optimize resource allocation and oversee internal activities related to resource management.

Assigned tasks to team members and tracked daily delivery status.

Guided team on technical activities to enhance productivity.

Compiled project status metrics and presented to customers and business teams on weekly and monthly basis.

As a Scrum Master – 14 Members Team

Facilitated daily scrum meetings to enhance team collaboration.

Coordinated sprint planning sessions, creating and assigning stories effectively.

Facilitated meetings with product owner and customer for backlog refinement and prioritization.

Represented team in Sprint retrospective meetings to evaluate performance and enhance processes.

Environment

COBOL, JCL, VSAM, DB2, Control-M, TSO/ISPF IBM UTILITIES and Servicenow tool.

Project 4: Kaiser -PARRS (Maintenance and Support) Duration: Aug 2013 to July 2017

TRRS (Maintenance and Support)

Patient Demographics (Maintenance and Support)

Overview

Patient Appointment Reservation and Reporting System (PARRS): Patient Appointment Reservation and Reporting application that supports on-line booking of patient appointments on physician daily schedules. Begun in 1987, it maintains a history of when appointments were offered, booked, canceled or completed by location, department & type.

Transcription Results Reports System (TRRS): Transcriptionists use built-in word processing function to transcribe radiology results into tracking system where they are tracked and uploaded to the mainframe. Standardize and streamline diagnostic imaging reporting.

PATDEM: The PATDEM application is a clinical data warehouse for patient demographic information for all Northern CA clinical applications. Reported and corrected bad MRN situations are collected from Foundation Systems and made available for MRN research to support quality patient care and service. Correction history comments are collected weekly from Foundation Systems and are also available for viewing. Updates of clinical patient demographic information is sent to Foundation Systems to ensure synchronization of clinical and membership information.

Roles and Responsibilities

Senior Developer and Module lead at Onshore- 15 Members Team

Engaged in Requirement Analysis, Design, Implementation, Testing, Deployment, and Documentation.

Facilitated offshore activities while delivering guidance on daily operations.

Provided real-time bug fix support and tracking during acceptance and end-to-end testing.

Conducted code and test results walkthroughs with customers to obtain necessary production implementation sign-offs.

Executed release management tasks, developed implementation plans, and migrated code to production system.

Assumed responsibility for implementation, post-implementation, and production support activities.

Developed and presented weekly presentations and trackers on production issues to customers. Monitored service level agreements for each request to ensure compliance. Tracked production issue resolution progress, providing updates to stakeholders weekly.

Addressed ad-hoc requests from users and business teams

Streamlining offshore maintenance and production support activities

Facilitated application and business knowledge sessions for offshore teams to enhance understanding

Environment

COBOL, JCL, VSAM, CICS, DB2,Jobtrac Scheduling, TSO/ISPF, File Manager, IBM UTILITIES, CHANGEMAN,BMC remedy tool.

Project 5: Kaiser -Decommission of Legacy applications Duration: Oct 2011 to July 2013

Patient Follow-up System Cardiovascular Information System

Optical Eligibility Verification System Admission, Discharge, and Transfer System

Overview

Patient Follow-up System(PFS):The Patient Follow-Up System (PFS) is designed to track patient's positive laboratory results for the OB/GYN department and Women Health Clinic/Center by way of Alerts, Cases and Events. Patient Alerts are received from the Patient Laboratory Results System or created by the facility's OB/GYN department or Women Health Clinic/Center. A Case is opened for the patient that contains Alert information with Event(s) data such as follow-up appointment(s) and/or follow-up laboratory test(s).

Cardiovascular Information System (CVIS):Captures patient referral, procedure & scheduling, procedure complication data for cardiovascular patients.

Optical Eligibility Verification System (OEVS): Tracking system for optical benefit utilization and extended purchase agreements.

Admission, Discharge, and Transfer System (ADT):Utilization, clinical, cost and operations analysis. Collects, maintains info. Documenting an individual patient's stay in a KFH, or specialized outpatient services provided at a KP hospital. Provides real-time info. About patient location & care.

Roles and Responsibilities

Developer at Onshore – 8 Members Team

Developed decommissioning plan for application and presented to customer.

Identified all application modules, including online, batch, database, and files.

Analyzed all application modules to identify and document interfaces.

Coordinated meetings with interface applications team to eliminate dependencies on decommissioned application.

Engaged in daily and weekly discussions with users and interface application team to resolve inquiries

Monitored interface applications dependency removal during decommissioning of application

Facilitated meetings with Support teams (CICS, CMAN, SCHEDULING, etc.) focused on decommissioning application components.

Executed release management to eliminate application components from non-production and production regions.

Deliver presentation to clients incorporating statistics following application module cleanup.

Environment

COBOL, JCL, VSAM, CICS, DB2,Jobtrac Scheduling, TSO/ISPF, File Manager, IBM UTILITIES, CHANGEMAN,BMC remedy tool.

Project 6: Kaiser - QCARE Duration: Oct 2008 to Sep 2011

Overview

QCARE: Claims & Referrals System that supports authorization, automatic adjudication of professional & facility bills, maintains provider demographics & contracts, capitation and benefits accumulation.

Roles and Responsibilities

Support member at Offshore -4 Members Team

Streamlining daily production application operations

Analyzed code modules affected by production issues.

Assessed production data and implemented data clean-ups.

Developed test cases and documented test results for new and enhanced requests.

Managed version control, facilitating movement of code and components from deployment area to integration system and production system.

Environment

COBOL, JCL, VSAM, CICS, DB2,Jobtrac Scheduling and TSO/ISPF

Educational Details:

Bachelor of Technology in Electrical and Electronics Engineering, Sri Venkateswara Collage of Engineering, 2006.

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