Product Manager Owner
Resume:
RICHA GUPTA
971-***-**** **********.**@*****.***
OBJECTIVE
A self-motivated, value-driven & high-energy Product Management professional and a Certified Scrum Product Owner® (CSPO®) working as an Associate Product Manager in Healthcare IT Population Health management platform. With over 10+ years of healthcare industry experience in natural medicine and healthcare project management, I have developed a passion for assisting healthcare providers in making impactful changes to their platforms using the latest technologies. An MBA from Portland State University, with a profound understanding of product strategy, product development, and marketing.
SKILLS
Product Management
Value-Based Care
Business Requirement Gathering/Elicitation
Product Roadmap and Strategy development
Data Analysis and Reporting – Power BI
Microsoft SQL Server
Microsoft Office – Excel/PowerPoint/Word
FTP - File processing software, FileZilla etc.
SDLC – Waterfall/Agile/Hybrid
JIRA / Confluence / Microsoft SharePoint
Certified Scrum Product Owner (R)
Population Health Management
Healthcare Interoperability (FHIR, HL7)
EHR/Claims Analytics
Payer-Provider Solution
HIPAA Compliance/ CMS Guidelines
User Acceptance Testing
Balsamic UI
Accounting/Corporate finance
IT Project Management
Business strategy: SWOT, PEST, VRI Analysis
Leadership and team building
EXPERIENCE
CEDAR GATE TECHNOLOGIES – October 2022 to Current
Associate Product Manager
Successful implementation of the Enterprise Care Foundation project which is single cloud-based platform enables seamless collaboration between payers and providers via a single integrated data lake lower long-term cost of ownership estimate can purse $4B market.
Participate in product strategy, vision, and roadmap development for healthcare software in Care Management, Utilization Management, Value-based Care Analytics, Clinical Decision Support, and Payer/Provider experiences.
Leading a project to align the Care Management product with CMS and NCQA standards, while ensuring compliance with healthcare interoperability requirements.
Contributed to product management initiatives leveraging AI and NLP to enhance filtering and cohort creation for clinical decision support analytics.
Use my healthcare domain expertise for requirement gathering/elicitation and FRDs of features using Balsamiq for prototyping.
I hereby declare that all the details mentioned above are correct to the best of my knowledge and belief.
Feature prioritization, feature delivery planning, and project planning for multiple products.
Use Power BI to do data analysis and provide interactive reports to customers of Population Health.
Participate in User Acceptance testing with business stakeholders to verify acceptance criteria.
Work on prototyping in-house software like Care Management, Value based Analytics and EMR Analytics
CEDAR GATE TECHNOLOGIES – October 2021 to October 2022 Business Analyst
Participate in Sprint planning, Backlog grooming, and UAT phases.
Story preparation, acceptance criteria perfections for JIRA Stories.
Work closely with Product Managers Technical Leads and Architects.
Work closely with the QA team for test script enhancements.
Convert functional requirements into technical requirements for the IT team.
Use JIRA and Confluence for documentation and tracking features.
Use the Balsamiq tool to create UI requirements.
Use SQL to perform data analysis on MS SQL server database EPIQ GLOBAL (BEAVERTON, OR) – August 2018 to October 2021 Business Systems Analyst, Claims and data services
Requirement gathering, elicitation, and validation with Product owners (BRDs).
Convert functional requirements into technical requirements for the IT team.
Use SQL to perform data analysis on MS SQL server database and SSRS reports.
Troubleshoot File processing ETL workflows using SQL server and FTP software.
Participate in User Acceptance testing with business stakeholders to verify acceptance criteria.
Use multiple proprietary processing software (CMX) for assessment and review of legal claims.
Ensure quality of claims as outlined in the most current Standard Operating Procedures (SOP)
Work collaboratively with quality control teams to roll up and document QC/testing results. HEALTH TOTAL (MUMBAI, INDIA) – March 2014 to March 2018 Project Manager – Business Operations & Sales Natural Healthcare
Business operations/Logistics/Inventory management using ERP software.
Accounting and balance sheet preparations and reporting in sales meetings.
Using CRM tools for customer data management and communications.
Prepare Sales/Marketing plan & pricing of personalized natural medicine Health packages.
Preparing treatment plans for Neurological disorders, Obesity, Diabetes, etc. using EMRs. SAI ADHAR AYURVEDA (MUMBAI, INDIA) – Jan 2013 to March 2014 Clinic Manager and Natural Health Consultant
I hereby declare that all the details mentioned above are correct to the best of my knowledge and belief.
Medical office operations and sales & Natural medicine consultancy
Study medical history and diagnose medical/health problems of patients
Documenting and keeping records of personalized care plans and treatment plans.
Accounting, balance sheet preparations, and inventory management. SGM POLYCLINIC (MUMBAI, INDIA) – May 2011 to Feb 2013 Clinic Manager and Natural Health Consultant
Healthcare Clinic operations management
Natural Health and wellness consultancy
Diagnose and consult an average of 40 Patients a day
Natural medicine and wellness Care plans for health management and disease treatment AWARDS AND ACKNOWLEDGEMENTS
3.95 GPA in 1st year Portland State MBA
Promoted to Associate Product owner within 1.5 years of joining Cedar Gate
Promoted to center head within 6 months of joining Anjali Mukherji Health Total
Above and beyond award for exceeding sales goals every year.
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