Mortgage Loan Processor

CANDICE WHETSTONE

**** ******** ** *** ***** NV *9129 702-***-****

*************@*******.***

I look forward to serving my employer, making the most of skills previously learned and practiced, in addition to learning new ones and working with a team to further my knowledge base in order to provide the best experience for the customer/client and my teammates. EXPERIENCE

SEPTEMBER 2020 – SEPTEMBER 2022

MORTGAGE LOAN PROCESSOR, MAXWELL FINANCIAL SERVICES, 1700 LINCOLN ST, SUITE 2900, DENVER CO 80203 888-***-****

Pipeline average of 30 per month. Responsible for working with the Client Coordinator and Mortgage Loan Advisor and Underwriter on mostly conventional, FHA, and VA loans to ensure complete applications and complete documentation to meet all guidelines of the loan programs. Collaborated with all appropriate third party vendors to meet timely closings on both purchases and refinances.

NOVEMBER 2018 – SEPTEMBER 2020

CLIENT SUPPORT, FISERV, 255 FISERV DRIVE, BROOKFIELD WI 53045, PO BOX 979, BROOKFIELD WI 53008 0979 800-***-****

Opening cases to support client with technical matters in the mortgage software (LOS and web based products) and troubleshooting and resolving issues by either answering questions or documenting cases for developers to repair bugs in the system or enhance the system when advised.

FEBRUARY 2018 – AUGUST 2018

MORTGAGE LOAN PROCESSOR/LOA, LOAN SIMPLE, 9800 MOUNT PYRAMID CT, SUITE 400, ENGLEWOOD CO 80112 833-***-****

Pipeline average of 20 per month. Responsible for working with the Loan Officer and Underwriter on mostly conventional, FHA, and VA loans to ensure complete applications and complete documentation to meet all guidelines of the loan programs, including calculating income and verifying all documentation. Collaborated with all appropriate third party vendors to meet timely closings on both purchases and refinances. Communicated process incrementally to borrowers from beginning to end.

AUGUST 2017 – DECEMBER 2017

MORTGAGE LOAN POST CLOSER, ALTERRA HOME LOAN/AEROTEK, 6623 LAS VEGAS BLVD S, SUITE F 200, LAS VEGAS NV 89119 877-***-**** Responsible for auditing and shipping closed and funded files to investors for purchasing. Ensured each file was complete and accurate before shipping. This was a contract/temporary position. 2

FEBRUARY 2016 – AUGUST 2017

SENIOR MORTGAGE LOAN PROCESSOR, KBHS HOME LOANS

(STEARNS/HOMECOMMUNITY MORTGAGE) 300 EAST ROYAL LANE, SUITE 250, IRVING TX 75039 855-***-****

Pipeline average of 80 per month. Responsible for working with the Loan Officer and Underwriter on mostly conventional, FHA, and VA loans to ensure complete applications and complete documentation to meet all guidelines of the loan programs, including calculating income and verifying all documentation. Collaborated with all appropriate third party vendors to meet timely closings on purchases from builder. Communicated throughout the process with the borrowers to keep them updated on progress.

JANUARY 2015 – FEBRUARY 2016

SENIOR MORTGAGE LOAN PROCESSOR, AMERICAN FINANCING CORP 3045 S PARKER RD #100, AURORA CO 80014 866-***-****

Pipeline average of 40 70 per month. Responsible for working with the Loan Officer and Underwriter on mostly conventional, FHA, and VA loans to ensure complete applications and complete documentation to meet all guidelines of the loan programs, including calculating income and verifying all documentation. Also worked on bond loans and jumbo loans. Was expected to pre underwrite loans before sending for approval. Collaborated with all appropriate third party vendors to meet timely closings on both purchases and refinances. Communicated process incrementally to borrowers from beginning to end. Processed loans in CO, IN, IL, MI, AK, AZ, CA, TX, NV, WA, ID, UT, NC, SC.

FEBRUARY 2013 – DECEMBER 2014

SENIOR MORTGAGE LOAN PROCESSOR, PULTE MORTGAGE 7390 S IOLA ST, CENTENNIAL CO 80112 866-***-****

Pipeline average of 60 100 per month, depending on lender. Responsible for working with the Loan Officer and Underwriter on mostly conventional, FHA, and VA loans to ensure complete applications and complete documentation to meet all guidelines of the loan programs, including calculating income and verifying all documentation. Also worked on bond loans and jumbo loans. Collaborated with all appropriate third party vendors to meet timely closings on both purchases and refinances. Communicated process incrementally to borrowers from beginning to end. Processed loans in CO, IN, IL, MI, AZ, CA, TX, NV, WA, NC, SC. EDUCATION

JUNE 2000

ACCOUNTING COURSES, UAS – JUNEAU, ALASKA

Completed some accounting courses, as well as additional misc classes JUNE 1997

ACCOUNTING COURSES, IVY TECH – BLOOMINGTON, INDIANA Completed some accounting course

3

JUNE 2008

UNDERWRITING COURSE, ALLREGS – SAN DIEGO, CA

COMPLETED UNDERWRITING COURSE TO MEET GUIDELINES THAT EMPLOYER REQUIRED SEPT 2016

UNDERWRITING COURSE, URBAN LENDING, HIGHLANDS RANCH, CO In house underwriting course that matched external courses offered in community SKILLS

Self motivated, detail and service oriented

Strong written communication skills

Strong prioritization and organizational skills

Knowledge of Microsoft systems

Learn new tasks very quickly

Ability to calculate income

Strong knowledge of agency guidelines

Extensive experience with AUS systems

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