Customer Service Medical Assistant
Resume:
Christina Rosales
Waitress/Hostess
Las Vegas
Dynamic and experienced professional with over nine years in the food service industry, excelling in roles that require exceptional customer interaction and teamwork. Proven track record in fast-paced environments, demonstrating adaptability and a strong commitment to quality service. Skills in effective communication, along with a willingness to learn and grow, have facilitated success in various positions, including cashier and waitress. A solid foundation in the medical field as a certified medical assistant enhances the ability to provide comprehensive care in customer-oriented settings. Aiming to leverage this diverse background in a waitress capacity to contribute to a thriving team.
PERSONAL INFORMATION
Address:, Las Vegas,
Nationality:
Driving License:
Hobbies:
SKILLS
Leadership and Teamwork
Critical thinking and problem solving
Problem Solving
Creativity
Decision Making
Leadership
Effective Time Management
Adaptability
Teamwork
Ability to Multitask
Fast Learner
Ability to Work Under Pressure
Ability to Work in a Team
Communication Skills
Customer Service
Team Collaboration
Effective Communication
Attention Detail
Fast-Paced
Quality Standards
Training Staff
Order Management
Customer Satisfaction
WORK EXPERIENCE
* July 2015 – August 2019
Waitress at Ihop,
In the position of waitress at IHOP, the primary responsibility was to create a warm and inviting atmosphere for diners. Taking orders and serving food efficiently was key, along with ensuring that every customer felt valued and attended to. Keeping the dining area clean and organized was a priority, as was managing customer inquiries and special requests to enhance their dining experience.
Delivered orders accurately and ensured timely service to customers.
Maintained a clean and organized dining environment for guests.
Addressed customer inquiries and concerns with a positive attitude.
Worked collaboratively with kitchen staff to fulfill customer orders promptly.
* September 2013 – June 2015
Waitress at Logans Steak House,
As a waitress at Logans Steak House, the focus was on delivering exceptional dining experiences to guests. Responsibilities included taking orders, serving meals, and ensuring customer satisfaction throughout their visit. This role required the ability to work in a fast-paced environment while maintaining a friendly demeanor and addressing any customer concerns promptly.
Provided attentive service, ensuring all guests received prompt attention.
Maintained cleanliness throughout the dining area to enhance guest comfort.
Collaborated with kitchen staff to ensure timely and accurate order delivery.
Handled customer feedback effectively to improve service quality.
* July 2010 – September 2013
Cashier/ HEAD BAKER at Donkin Donuts,
In the role of Cashier and Head Baker at Donkin Donuts, responsibilities included managing cash transactions while also overseeing the baking of a variety of delicious products. This dynamic position required a keen sense of customer service to ensure patrons left satisfied and returning for more. Attention to detail was crucial, especially in following recipes and maintaining quality standards, while also handling busy morning rushes with efficiency.
Managed all cash transactions accurately and efficiently.
Ensured high-quality baking that met customer expectations and dietary needs.
Created a welcoming environment for customers, enhancing their overall experience.
Trained new staff on baking techniques and cash handling procedures.
* November 2015 – February 2025
House keeper at Days inn,
* August 2018 – February 2023
Waitress at TGIF, Las Vegas
Demonstrated excellent customer service skills to ensure all guests had an enjoyable dining experiencePrepared tables for guests prior to their arrival, including setting up table linens and silverware
* February 2020 – 2025
Food delivery at Door dash, Las Vegas
Coordinated with vendors to ensure timely delivery of food and beverage supplies and reduce inventory costsCoordinated with vendors to ensure timely delivery of food and beverage items at competitive pricesOversaw the daily operations of the food services department, ensuring efficient and timely delivery of mealsCollaborated with kitchen staff to ensure timely delivery of food ordersCollaborated with the kitchen staff to ensure the timely delivery of food orders and drinks
EDUCATION
* February 2008 – December 2008
Medivance medical, Medical assistant
* August 1995 – June 1997
San Bernardino high school, San Bernardino
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