Sylvia Angelique Zombar (“Angel”)
Waverly, VA *3890 · 757-***-**** · ***********@*****.***
Professional Summary
Motivated and versatile administrative professional with over 20 years of experience in legal support, office management, customer service, and security operations. Adept at streamlining workflows, managing financial records, and fostering strong relationships with clients, staff, and community stakeholders. Certified Notary Public and DCJS Instructor with a proven track record of leadership and operational excellence.
Core Competencies
Administrative & Office Management
Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
Scheduling & Calendar Management
Personnel Records & Onboarding
Supply Procurement & Vendor Relations
Legal & Financial Operations
CLIO Legal Software
Accounts Payable/Receivable
Bank Reconciliation & Collections
Legal Compliance & Court Testimony
Customer Service & Communication
Client Interaction & Conflict Resolution
Training & Development
Marketing Materials & Brochure Design
Certified Notary Public
Security & Compliance
Crime Prevention & Arrest Authority
DCJS Curriculum Development
Armed Security & K9 Handling
Testifying in Court
Professional Experience
Slaven Law Group – Chesapeake, VA
Receptionist / Legal Secretary / Office Manager
Aug 2015 – May 2025
Managed multi-line phone system; greeted clients, scheduled appointments, and screened calls and visitors
Served as liaison for vendors, utility companies, and community members seeking legal services
Handled accounts payable/receivable; reconciled bank accounts, petty cash, and receipt logs
Assisted with bank deposits and processed payments using company credit card
Prepared and submitted compliance documents for business clients in accordance with local, state, and federal regulations
Performed paralegal tasks and supported attorneys in legal research, document preparation, and case management
Assisted in the collection of delinquent taxes for municipal clients
Ordered office supplies and furniture; maintained inventory and coordinated office moves
Created legal documents, brochures, and marketing materials using Microsoft Office
Organized catering and logistics for meetings and attorney speaking engagements
Maintained office cleanliness and performed light maintenance tasks
Implemented new procedures to improve office efficiency and workflow
Provided administrative support to the firm’s owner, including personal and business tasks
Collaborated with attorneys and paralegals to ensure seamless daily operations
Tidewater Training Academy – Chesapeake, VA
Instructor / Assistant Training Director
Aug 2014 – July 2015
Developed DCJS-compliant curriculum and training materials
Instructed security courses and administered exams
Maintained student records and managed course schedules
Talon Security Services – Chesapeake, VA
Director of Operations / Armed Security Officer
Jan 2012 – June 2015
Scheduled and trained security personnel
Patrolled properties and conducted arrests
Testified in court and maintained client relations
Created operational documents and managed employee files
Virginia Beach Public Schools – Virginia Beach, VA
School Bus Driver
June 2010 – Jan 2012
Ensured safe and timely transportation of students
Maintained vehicle inspection logs and scheduled maintenance
Virginia Metro – Virginia Beach, VA
Office Manager / Armed Security Officer
Dec 2000 – May 2012
Office Manager
Managed all aspects of office administration, including hiring, onboarding, and training of employees
Scheduled staff for classes, shifts, and special assignments across departments
Created and maintained employee records and documentation using Microsoft Office Suite
Oversaw office organization, supply procurement, and equipment management
Handled administrative tasks such as faxing, copying, scanning, and document preparation
Maintained strong client and resident relations; accepted legal documents (summonses/subpoenas) on behalf of employees
Coordinated and conducted process service for various law firms
Managed payroll, tax filings, and other HR-related functions
Provided operational support to a sister limousine company, including scheduling and occasional driving
Security Officer – Tactical Response Team
Conducted property patrols and responded to service calls
Made arrests, issued summonses, and provided courtroom testimony
Participated in community crime watch meetings and safety initiatives
Recruited, hired, and trained new security personnel
Education
ECPI College of Technology – Virginia Beach, VA
Diploma, Medical Computer Administration, 1997
Green Run High School – Virginia Beach, VA
High School Diploma, 1994
Certifications
Certified Notary Public (2015 – Present)
DCJS Instructor: Unarmed Security Officer, Alarm Respondent, Security Canine Handler, Arrest Authority (Est. 2014)
Prior Armed Security Officer (Est. 2004)
CDL License (2010)