Administrative Assistant Office Administrator

Jennifer L. Ament 434-***-****

Christiansburg, VA jennylynn722@gmail.

PROFESSIONAL SUMMARY

Administrative Management Professional dedicated to excellence in communication, problem solving and attention to detail through quality business performance.

AREAS OF EXPERTISE INCLUDE

•Business Management and Operations (strategy, efficiency, marketing, leading)

•Strong Computer Literacy (Prologue, QuickBooks, Excel, Windows, Google Docs, Zoom et al) Quick Learner, adept at multitasking, Meet deadlines with high quality standards

•Budget Planning and Administration (timeliness, detail oriented, research)

•Personnel Leadership and Instruction (marketing, merchandising, conceptual ideas, motivation, delegation)

•Facilitate all applicable paperwork for moving in residents, liaison for community systems management, communications, and repairs to residential units.

•Quality and Safety Assurance (validity, reliability, relevance)

•Financials, Leasing, (billing, posting, A/P A/R) using Egnyte, Prologue, Yardi systems

•Travel planning, event planning, coordination of logistics, working with all vendors

•Entrepreneur (marketing, creativity, passion, tenacity)

EXPERIENCE AND QUALIFICATIONS

Business and Office Management

Locus Impact – Accounting Clerk Christiansburg, VA

Sherwin Williams – Assistant Store Manager Christiansburg, VA

Home Depot – Front end Manager Christiansburg, VA

TJ Maxx – Administrative Assistant for Operations Manager Christiansburg, VA

Montgomery County Organization – Not for Profit Volunteer Organization VA

Senior Independent Living Facility-Residential Lifestyle Manager Salem, VA

Program Administrative Assistant: Jobs Plus, Roanoke VA

Office Administrator: Caton Companies, Maple Tree Rentals Staunton, VA

Office Administrator: Re Max Advantage, Waynesboro, VA

•Accounting and Administration: detail oriented, time management, adept in technology.

•Customer service: Excellent verbal and written communication skills.

•Accurately processed all accounts payable and accounts receivable (Prologue: A/P and A/R) transactions. Systematic follow-up of accounts. Data entry in multiple tab spreadsheets (Excel).

•Maintained Profit and Loss (P&L) ledgers and meticulously tracked all applicable bookkeeping entries. Time management skills utilized here.

•Reported all financial updates to senior-level management with respect to multiple accounts. Creating visual data presentation to the board of directors.

•Case management and performance tracking tool, Yardi, also used by public housing authorities

Business and Office Management Cont.

•Guaranteed unit level standards for all areas of cash-flow management and delinquent account reconciliation. Collections and repossessions.

•Maintained positive relationships with subcontractors, scheduling, punch list items

•Training new staff, computers, cash drawer, policies and procedures opening & closing

•Financials of open and close the business, merchandising with use of digital plans, meeting sales goals. Resourceful and anticipated needs of the customer.

•All administrative duties to include computer skills, multi-line phone system, scheduling

•Ordering of supplies, ordering of meals for meetings and events, support of 18 staff

EDUCATION AND CERTIFICATIONS

Associates of Applied Science Wytheville Community College, Wytheville, VA December 2019

Certificates: AST/HIM (Administrative Support Technology/Health Information Management, ICD-10 Medical Billing and Coding) Wytheville Community College, Wytheville, VA December 2019

Certificate in Transcription December 2019

Certificate in Billing and Coding December 2019

Certified Nursing Assistant (CNA) Piedmont Virginia Community College, Charlottesville, VA (2009)

VA Certified Nursing Assistant License #140*******

Medical Terminology Coursework completed

CPR/First Aid/AED Adult and child Certified 2024

Virginia Notary 2025

Massage Therapy Virginia School of Massage, Charlottesville, VA (2004-2005)

Independent Practice VA Massage Therapy (2005-2019)

Hospice Volunteer Certified (previously)

Early Childhood Education Ohio University, Athens, OH

Early Childhood Education Centenary College, Hackettstown, NJ

OTHER FORMER EMPLOYMENT HISTORY EXPERIENCE

11/2019-3/2020 Store Sales Lead but began as a holiday temporary hire at Pier 1 Imports Christiansburg, VA (Store Closed)

2017-2019: part time positions to support myself while returning to college to complete an associate degree at Wytheville Community College. Wytheville, VA

Cracker Barrel: Cashier Retail

Loves Truck stop: Cashier, Customer Service

State Farm Insurance: Marketing calls

Independent Business Owner 2005-2015: Massage Therapist and Certified Nursing Assistant Various Cities in Virginia and Florida.

Business Owner Artistic Treasures, Art Cooperative-50 artisans Leesburg, VA

Jennifer L. Ament 434-***-**** ************@*****.***

2

Contact this candidate