Customer Service Representative

Renee Peyton

nd Ente Cyaan)

Customer service representative with over 2 years of experience in cash handling and customer

engagement, demonstrating meticulous attention to detail and problem-solving skills. Adept at sales

techniques and relationship building, consistently enhancing customer satisfaction and retention.

Committed to delivering precise and efficient service while seeking opportunities for innovation and

improvement in customer interactions.

Employment history

Cashier Continental © Processed cash transactions accurately, boosting customer satisfaction.

currency check © Managed daily cash flow, ensuring precise reporting and accountability.

cashing, a -1991 © Resolved customer inquiries swiftly, enhancing service experience.

© Maintained organized records, streamlining operations.

* Executed cash handling procedures, minimizing discrepancies and building trust.

Cashier, Wendy’s,1991- * Managed cash transactions, maintained accuracy, enhanced customer satisfaction

1992 through efficient service

Customer service, * Assisted customers with inquiries and purchases, enhancing satisfaction and store loyalty.

Staples Store, 1993 - * Resolved customer issues effectively, leading to improved service ratings.

1995

‘ © Utilized product knowledge to guide customer decisions, boosting sales.

Orange County Californ

© Collaborated with team to streamline checkout processes, reducing wait times.

* Supported inventory management, ensuring accurate stock levels and availability.

Caregiver,RestCare, — * Provided daily care and support to residents, enhancing their quality of life and wellbeing.

1996 - 1998 * Collaborated with healthcare teams to ensure personalized care plans were effectively

Buena implemented.

* Monitored and documented patient progress, contributing to improved health outcomes.

* Addressed and resolved patient concerns promptly, ensuring a supportive environment.

© Utilized strong communication skills to foster trust and rapport with patients and families.

Cashier /Food Service, * Manage transactions efficiently, enhancing customer satisfaction and reducing wait times.

Speedway, 2022-2024 «Maintain cleanliness and organization, improving overall store presentation.

Davina Obie © Handle food service operations, ensuring compliance with health and safety standards.

© Resolve customer inquiries promptly, fostering a positive shopping experience.

* Collaborate with team members to streamline processes and boost productivity.

CSR, TrueNorth Shell, ¢ Assist customers with inquiries, achieving high satisfaction scores through effective

2025 - Present communication.

Resolve issues promptly, leading to a noticeable reduction in complaint rates.

* Collaborate with team to enhance service protocols, improving efficiency and response

times,

* Analyze customer feedback to implement service improvements, resulting in increased

retention.

* support team in maintaining a positive work environment, fostering collaboration and

morale.

Skills

Sales Techniques Customer Retention Problem Solving Customer Engagement

Adaptability Relationship Building Attention to Detail Multitasking

Initiative

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