Program Management Quality Assurance
Resume:
Christopher E. Lopez
******@**********.***
LinkedIn.com/in/Christopher-Lopez
Global Business Operations Management
PMO … QA … Risk … Strategic Direction & Leadership … Organizational Excellence … Client Success
Results-oriented professional with extensive experience in diverse settings within the Domestic and International environment. Dynamic solution provider who effectively handles operational challenges and manages special projects in a timely manner. Strong cost containment orientation enhanced by exceptional analytical skills. US Army Veteran
Project & Program Management
Strategic & Management Consulting
Contract Negotiations & Management
Budget & Cost Controls
Regulatory Compliance
Policies, Processes & Procedures
Forecasting & Modeling
Resource Planning & Allocation
Strategic & Operations Planning
Safety & Security Assurance
Vendor & Contractor Relations
Management Reporting
Continuous Improvement
Risk Assessment & Mitigation
Quality & Productivity Improvements
Client Relations & Retention
Staffing & Supervision
Training & Leadership Development
Empowering leader skilled at directing efficient operations and building productive teams. Key facilitator of strong business operations through providing exceptional financial and program management. Highly developed communication and interpersonal skills essential for cultivating positive relationships and strategic alliances. Fluent in both English and Spanish.
Career Expertise & Selected Achievements
As President/CEO, I am responsible for the overall success of the company to include: creating, planning, implementing and integrating the strategic direction of the company. It is also my responsibility to be aware of opportunities for expansion, customer base, markets, and new industry developments. Creating, communicating, and implementing the vision, mission and overall direction of the company. Leading the development and implementation of the overall strategy of the company.
As VP of Operations I was responsible for determining the strategic direction of the company and for carrying out the strategic plan through overseeing multiple operations, developing functional roles and facilitating responsibilities to employees both in the U.S. and in Afghanistan. Provided input on the development and implementation of organization policies, practices, and procedures. Performed daily tasks involving project operations strategies and activities. Recommended measures to improve methods, performance, and quality of product or services, and suggested changes to increase efficiency. Additionally, I managed US Government contracts both CONUS and OCONUS. Experience working with cost plus, firm fixed price, indefinite delivery and indefinite quantity contracts; and government regulations. Was able to gain seven new additional government contracts, plus four government entities optioned to renew their existing contracts, to include the Afghanistan (Natural Resources and Agribusiness) contract. Value of new government contracts is $6M.
As staff action officer I had the responsibility for reviewing and analyzing data extracts reports, made sound recommendations, and implemented sound proposals. Daily contacts were with DA, MACOM staff and management officials, to include HQ, MEDCOM medical consultants, functional experts and installation level personnel. I am familiar with various MEDCOM financial and logistical systems, as well as Microsoft Office products, Deltek, and I have the ability to navigate in these systems. Member of a team that lead management in employing change process concepts and techniques by assessing MEDCOM and its subordinate command activities resulting in approximately $100 thousand in savings.
Managed total operations of a government contract for a $29 million contract management company; hired, trained, and supervised two area managers and a staff of four; designed and implemented project policies and procedures; developed budgets and performed financial analysis; created employee evaluation and recognition systems; identified cost saving opportunities. Managed US Government contracts from development of proposal, pricing, to negotiations, working directly with US Government Contracting Officers. Experience working with cost plus, firm fixed price, indefinite delivery and indefinite quantity contracts, and government regulations. Solidified an account worth $10 million annually; increased overall contract revenue by $3 million in the first six months.
Supervised the project to reengineer and integrate a new financial management structure that supported a $4 billion program; developed innovative approaches to seamlessly consolidate financial management of three separate operating groups; negotiated sophisticated project governance methodology with each operating group to manage scarce financial resources; investigated, analyzed and incorporated best practices of related agencies to benchmark processes. Protected a $4 billion program for three operating groups, which enthusiastically accepted and established the recommended policies and procedures.
Christopher E. Lopez
Resume, Page Two
Career Expertise & Selected Achievements (Continued)
Facilitated the replacement of an antiquated medical logistics management system; managed the financial planning and analysis functions prior to, during, and after system launch; established timelines for system rollout; coordinated pre-implementation surveys in 25 hospital locations worldwide; retrieved, compiled, and analyzed critical financial data for all locations and monitored during system conversion; trained diverse hospital-based personnel on system implementation and use; trained budgeting staff on appropriate use of financial reports using specific accounting methods. Saved $10 million the first year by replacing the outdated logistics management system; radically improved on-time customer service rates by 50%; increased cost accountability by 50%; increased order accuracy by 50% and improved order-fill accuracy.
Managed the banking and financial activities of a military finance organization, including accounting and budget / management analysis; supervised a staff of nine and four pay teams; managed a $30 million budget; developed, implemented, and maintained efficient accounting systems and operating procedures; analyzed delinquent account reports and initiated a new collection procedure to recoup balances due; monitored all local and international payroll operations affecting 500 employees in five locations; coordinated with local and foreign banks to ensure program compliance; prepared payment vouchers in both U.S. and foreign currency; analyzed expenditures and reconciled daily cash statements; created and delivered impactful new financial training modules. Consistent delivery of high quality, efficient operations management, strategic planning, and program management, as well as cost effective financial management.
Led the employee retention and transition programs supporting 10,000 employees in five states for a defense organization; Supervised 15 managers and a staff of 150; identified inherent weaknesses in the employee recruiting practices and developed an action plan to improve recruiting practices; devised and implemented new policy guidelines; implemented the use of the best practices and innovative technology to enhance team performance; conducted comprehensive needs assessments; facilitated strategic and leadership development activities for 15 managers. Utilized meaningful training methods to effectively train and develop engaged and focused employees; reduced operating expenses $1 million in three years; increased retention rate 25%.
Professional Experience
CD Business Group, LLC
2011- Present
Provide staffing services to federal government and healthcare industry
GTW Consultants & Associates, LLC, 2007 - 2011
Provide management, strategic and operations consulting services to varied business clientele.
US ARMY Medical Command, Ft. Sam Houston, TX, 2003 – 2007
Financial Analyst/Management Analyst, Resource Management Division
UNITED STATES ARMY, 1985-2003
Director, Employee Retention and Transition, San Antonio, Texas, 1999 – 2003
Financial Management Analyst, Pentagon, Washington, D.C., 1998 – 1999
Operations Manager, Lake Charles, Louisiana, 1995 – 1998
Senior Auditor, San Antonio, Texas, 1988 – 1995
Consumer Banker / Payroll Manager, Blackstone, Virginia, 1985 – 1988
Education & Training
Master of Arts, Human Resource Management, Webster University, St. Louis, Missouri (1994)
Bachelor of Arts, Business Management, Wayland Baptist University, San Antonio, Texas (1992)
Professional Military Comptroller Course, Air University, Maxwell Air Force Base, Alabama
References Provided Upon Establishment Of Mutual Interest
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