Customer Service A Team

SUMAYA SULTANA

ADDRESS

***** ** ****** **, ********, AB T5R3L2.

Cell: +1-780-***-****. Email: ***************@*****.*** CAREER OBJECTIVE

To pursue a challenging career within the field wherever there are opportunities to learn, grow & take on responsibilities. Interested in working in your Institute with a read to counterpoint data, ability & potency with super devotion and dedication to the duties appointed under any difficult surroundings.

EXPERIENCE

May 2024- April 2025 (Associate)

Pizza 73 (9908 108a Ave NW)

Customer Service: Greet customers warmly as they enter the restaurant and provide them with menus and other assistance as needed.

Order Taking: Efficiently take customer orders in person or over the phone, ensuring clarity and accuracy in the details.

Pizza Preparation: Assemble pizzas according to specific recipes and customer preferences, including spreading sauce, cheese, and placing toppings.

Cooking: Operate ovens and other kitchen equipment to cook pizzas and other menu items to perfection, adhering to safety regulations.

Quality Control: Perform quality checks on ingredients and final products to ensure that every item meets high standards.

Cash Handling: Process customer payments through cash transactions or electronic payment systems, provide correct change, and issue receipts.

Cleanliness and Sanitation: Maintain a clean and organized work area, including the kitchen and customer-facing areas, in compliance with health and safety regulations.

Inventory Management: Assist in tracking supplies and ingredients, report low stock levels, and help with receiving and organizing inventory deliveries.

Teamwork: Collaborate with other crew members to ensure efficient operations, often during fast-paced and high-volume periods.

Problem-Solving: Address and resolve customer complaints with professionalism and a customer-first attitude.

Learning and Development: Participate in training sessions to improve skills and stay updated with current food preparation techniques and restaurant policies. May 2025- July 2025(Kitchen helper Associate)

Tokyo Express (264 meadowlark Shopping center)

Bring clean dishes, flatware, and other items to serving areas and set tables. Clean and sanitize items such as dishwasher mats, carts, and waste disposal units.

Clear and clean tables, trays and chairs,Load buspans and trays. Operate dishwashers to wash dishes, glassware and flatware, Place dishes in storage area.

Replenish condiments and other supplies at tables and serving areas,Sanitize and wash dishes and other items by hand, Scour pots and pans.

Package take-out food, Prepare, heat and finish simple food items, Serve customers at counters or buffet tables, Stock refrigerators and salad bars.

Take customers' orders, Use manual and electrical appliances to clean, peel, slice and trim foodstuffs.

Clean and sanitize kitchen including work surfaces, cupboards, storage areas, appliances and equipment,Handle and store cleaning products.

Receive, unpack and store supplies in refrigerators, freezers, cupboards and other storage areas.

Remove kitchen garbage and trash,Sharpen kitchen knives.Sweep, mop, wash and polish floors,,Wash, peel and cut vegetables and fruit.

EDUCATION

Bachelor Of Law Northern University Bangladesh, September 2020-2024 Higher Secondary Certificate Satkhira Govt. Mohila College Bangladesh, 2017- 2019 SKILLS

Volunteer

Management volunteer,Children volunteer, parents volunteer,, Organization volunteer,

Operating System: Windows, Linux

Software: MS Office, Android & IOS Applications, Browsing on Internet. Extra: Can work a long time in a standing position & Computer Training certificate REFERENCES

Upon on request

Contact this candidate